Head of customer experience Work, Jobs in Scotland (with Salaries)

Head of Revenue
Buzzworks Holdings —Kilmarnock
- Full-time
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
7d
Head of Operations
Rubberatkins —Aberdeen
- Full-time
Quick apply
11d
Head of PMO
JamesFisher —Glasgow
- Hybrid work
7d
Head of Operations
Had Fab —Tranent
- ERP systems
- Leadership
Head of Events
Sodexo —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
8d
Head of Operations
Had-Fab —Tranent
- ERP systems
- Leadership
Head of Hardware
Ember —Edinburgh
- £80,000 - £120,000 a year
- Full-time
- Bachelor's degree
- Relocation assistance
- Flexible schedule
Quick apply
Head of Marketing
Novolex —Edinburgh
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Computer skills
- Employee assistance programme
- Flexible schedule
Quick apply
Head of Supply Chain Operations
BAE Systems —Glasgow
- £100,000 a year
- Oracle
- ERP systems
8d
Head of Projects
Acteon Group Ltd. —Aberdeen
- Full-time
- Engineering
1d
Head of Hospitality & Events
BaxterStorey UK —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Head of Operational Resilience & Continuity
FNZ —Edinburgh
- Full-time
- Military
- Master's degree
- Bachelor's degree
10d
Senior Commercial Operations Manager
Glasgow Life —Glasgow
- £66,165.67 - £76,627.94 a year
- Temporary
- Hybrid work
- Employee assistance programme
- Employee discount
14d
Head of HSE
JamesFisher —Glasgow
- Travel
- Leadership
- Communication skills
14d
Head of Planning & Logistics
Thales —Glasgow
- Full-time
- Engineering
- Continuous improvement
- Business
- Annual leave
- Employee assistance programme
Head of Bids
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Communication skills
Quick apply
7d
Head of Information Governance, Risk and Compliance
NHS Scotland —Glasgow
- £76,888 - £82,251 a year
- Monday to Friday
- Hybrid work
- Travel
4d
CRM - Senior CRM & Loyalty Manager
Schuh —Livingston
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
8d
Operations Manager
Specialized Signs Ltd —Newbridge
- £40,000 - £48,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Head of Planning
Balfour Beatty —Aberdeen
- Hybrid work
- Construction experience
- Communication skills
- Negotiation
- Annual leave
2d

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Head of Revenue

Buzzworks Holdings -
Kilmarnock

Quick apply

Job details

Full-time
7 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Hotel experience

Full job description

Build the Future of Rooms at Buzzworks

At Buzzworks, we are known for creating award winning hospitality experiences across Scotland. Now we're taking that same passion into accommodation.

This is a rare opportunity to join at the very beginning.

We are looking for our Head of Revenue to create the commercial foundations of our Rooms business. You will shape the strategy, implement the systems, influence new developments and build a revenue function that will support our ambitious growth plans.

This isn't a role where you will inherit someone else's way of working, you will build it from the ground up. Working alongside our Leadership Team, you will combine commercial thinking with hands on delivery, helping turn our first accommodation sites into a high performing business.

What you are responsible for:

You will lead every aspect of our commercial revenue strategy, including:

Developing and delivering the revenue strategy that maximises occupancy, ADR, RevPAR and overall commercial performance across our accommodation portfolio.
Supporting new site acquisitions by providing market analysis, demand forecasting and commercial insight, helping influence site selection, room mix and long-term profitability.
Creating dynamic pricing, forecasting and distribution strategies that respond to market demand and optimise the performance of every property.
Managing inventory and distribution channels, ensuring the right rooms are sold through the right channels at the right price to maximise profitable revenue.
Leading the implementation of revenue technology, including property management, revenue management and channel management systems, while establishing scalable reporting, forecasting and commercial processes.
Producing insightful commercial reporting and performance analysis, identifying trends, opportunities and risks, and presenting clear recommendations to the Leadership Team.
Monitoring competitor activity, customer behaviour and market trends to ensure Buzzworks remains commercially agile and competitive.
Partnering closely with Operations, Marketing, Finance, IT and People teams to align commercial decisions with operational delivery, guest experience and brand growth.
Supporting promotional activity, new openings and demand-driving initiatives through data-led commercial planning and collaboration.
Balancing strategic leadership with a hands-on approach, whether that's implementing new systems, refining processes, analysing booking trends or solving day to day operational challenges.
Building the Revenue Management function for the future, recruiting, coaching and developing the team as our Rooms business continues to grow.

About you

You will already have experience in hotel or multi site revenue management and be confident working across pricing, forecasting, distribution and revenue systems.

More importantly, you will be excited by the opportunity to build something from the ground up.

You are commercially curious, analytical and hands on – not afraid to get your sleeves rolled up! You enjoy solving problems, influencing decisions and creating new ways of working. Whether presenting strategy to Directors or reacting to operational challenges, you are equally comfortable at both levels.

Why Buzzworks?

This is more than another revenue role, it's an opportunity to create a function, influence the future of our accommodation business and become a key part of one of Scotland's fastest growing hospitality companies.

The Buzz

Access to Leadership Development
40% discount across all Buzzworks venues
Stream Benefits Platform
Extra holidays after 1, 3 and 5 years' service
Employee Assistance Programme
Part of a company who have been recognised as one of the UK's Best Companies for 9 consecutive years
The opportunity to help shape the future of Buzzworks

Buzzworks is an equal opportunity employer. We believe a diverse and empowered team is key to our mission.

To make people feel great through hospitality.

Quick apply

Refine Your Search

head of customer experience jobs in scotland

Head of Revenue

Head of Operations

Head of PMO

Head of Operations

Head of Events

Head of Operations

Head of Hardware

Head of Marketing

Head of Supply Chain Operations

Head of Projects

Head of Hospitality & Events

Head of Operational Resilience & Continuity

Senior Commercial Operations Manager

Head of HSE

Head of Planning & Logistics

Head of Bids

Head of Information Governance, Risk and Compliance

CRM - Senior CRM & Loyalty Manager

Operations Manager

Head of Planning

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