Team leader front of Work, Jobs in Scotland (with Salaries)

Guest Service Manager
Valor Hospitality —Aberdeen
- Full-time
- Hotel
- Data entry
- Front desk
- Free parking
- Employee discount
Quick apply
9d
Operations Specialist I-III (UK)
Airspace —Glasgow
- £36,000 - £65,000 a year
- Remote
Quick apply
12d
Customer Service Officer (3 Posts) - REQ06601
North Lanarkshire Council —Airdrie
- £27,937 - £29,666 a year
- Cash handling
- Communication skills
- Annual leave
4d
Experience Manager
Bodycare Retail Ltd —Livingston
- £31,000 - £34,500 a year
- Full-time
- CRM software
- Social media management
- Customer service
Quick apply
4d
Customer Service Officer (3 Posts) - REQ06592
North Lanarkshire Council —Holytown
- £27,937 - £29,666 a year
- Cash handling
- Communication skills
- Annual leave
4d
Team Leader Front of House
Fairley's Garden Centre —Cairneyhill
- £18,855 - £19,220 a year
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
5d
Front of House Team Leader
Hanover Tap —Edinburgh
- Up to £13.70 an hour
- Full-time
- Employee discount
Quick apply
4d
Administration Officer - REQ06595
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Management
- Customer service
- Computer literacy
- Annual leave
6d
Team Leader - Savings
Shawbrook —Glasgow
- Full-time
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Employee assistance programme
Host Team Leader - Reception
Village Hotels - Glasgow - Reception / Nights —Glasgow
- £12.71 - £12.96 an hour
- Part-time
- Hotel
- School
- Employee assistance programme
- Gym membership
Quick apply
4d
Assistant Manager
Starbucks —Glasgow
- Weekend availability
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme
Front of House Team Leader
Ballencrieff —Bathgate
- Up to £13.16 an hour
- Full-time
- Guest services
- Employee discount
Quick apply
Regional Guest Services Manager - Scotland & Ireland
Portico Corporate Reception Management —Glasgow
- £42,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Life insurance
Quick apply
Head of Customer Operations
AGS Airports —Glasgow
- Full-time
- Customer service
- Continuous improvement
- Recruiting
- Free parking
- Employee assistance programme
6d
Meeting & Events Team Leader
Village Hotels - Edinburgh - M&E —Edinburgh
- £12.96 - £13.21 an hour
- Part-time
- Training & development
- Guest services
- Employee assistance programme
- Gym membership
Quick apply
3d
Main - Team Leader (Marks & Spencer)
WHSmith Travel —Edinburgh
- Full-time
- Customer service
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
Deputy General Manager
Malmaison —Dundee
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Service Manager
IWG —Aberdeen
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
12d
Supervisor Reception
Hilton Grand Vacations —Ballater
- Computer literacy
- Hotel
- Supervising experience
Team Leader
KFC Livingston - Almondvale South Retail Park —Livingston
- Full-time
- Training & development
- Restaurant
- Employee discount

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team leader front of jobs near scotland

Guest Service Manager

Valor Hospitality -
Aberdeen

Quick apply

Job details

Full-time
9 days ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Mentoring junior staff
Shift management
Complaint handling
Data entry
Front desk
Customer interaction
Phone etiquette
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Lead the welcome. Set the standard. Make every stay count.

We’re looking for an experienced Guest Services Manager (or strong Duty Manager ready to step up) to join our established and high-performing team at Holiday Inn Express Aberdeen Airport.

This is a hands-on leadership role at the heart of the hotel — perfect for someone who thrives in a fast-paced environment, enjoys leading from the front, and takes real pride in delivering outstanding guest experiences.

At Valor Hospitality, we believe great hotels are built on great people. That means supporting our teams, trusting our leaders, and creating an environment where everyone can do their best work.

The role

As Guest Services Manager, you’ll be a visible leader on shift, setting the tone at the front desk and across the hotel. You’ll ensure brand standards are delivered consistently, guests feel genuinely welcomed, and the team is supported, coached, and motivated.

You’ll be comfortable running shifts, handling issues calmly and professionally, and stepping in wherever needed to keep the operation running smoothly.

Key responsibilities include:

Leading front desk operations and acting as Duty Manager when required
Delivering warm, confident, and professional guest service at all times
Handling guest feedback, issues, and complaints with care and confidence
Supporting check-in and check-out, payments, and guest queries
Mentoring and developing front office team members
Managing rotas, payroll input, stock taking, and ordering
Ensuring brand standards, cleanliness, and presentation are always on point

What you’ll bring

You’re an experienced hotel operator with strong front-of-house knowledge and a natural leadership style. You stay calm under pressure, communicate clearly, and know how to bring a team with you — even on the busiest days.

You’ll also bring:

Previous experience as a Duty Manager, Guest Services Manager, or similar role
Experience using Opera (preferred)
Excellent communication and phone etiquette
Strong customer service skills with a problem-solving mindset
The ability to multitask and prioritise in a fast-moving environment
Good attention to detail and solid computer skills
Additional languages are a bonus, but not essential

Why join us?

Because you’ll be joining a supportive, close-knit team in a well-run airport hotel — with the backing of Valor Hospitality and the strength of a globally recognised brand.

We offer:

Competitive pay, negotiable depending on experience
Company pension
Employee discounts and discounted or free food
Health & wellbeing programme
Company events
Free on-site parking
Real opportunities to grow your career with Valor Hospitality

Job type: Full-time
Work location: In person

If you’re passionate about hospitality, enjoy leading teams, and want to be part of a hotel where people genuinely matter — we’d love to hear from you.

Quick apply

Refine Your Search

team leader front of jobs in scotland

Guest Service Manager

Operations Specialist I-III (UK)

Customer Service Officer (3 Posts) - REQ06601

Experience Manager

Customer Service Officer (3 Posts) - REQ06592

Team Leader Front of House

Front of House Team Leader

Administration Officer - REQ06595

Team Leader - Savings

Host Team Leader - Reception

Assistant Manager

Front of House Team Leader

Regional Guest Services Manager - Scotland & Ireland

Head of Customer Operations

Meeting & Events Team Leader

Main - Team Leader (Marks & Spencer)

Deputy General Manager

Customer Service Manager

Supervisor Reception

Team Leader

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