Credit associate Work, Jobs in Sct (with Salaries)

Customer Support Collections Associate Glasgow
Aimée Willow Connex —Scotland
- Full-time
- Computer literacy
- Data analysis skills
- Analysis skills
Assistant Banking Manager, Edinburgh
Hampden Bank —Edinburgh
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Employee assistance programme
ACCOUNTS PAYABLE SPECIALIST ASSOCIATE - 6 MONTH FTC
InPost UK —Edinburgh
- Travel
- Data entry
Quick apply
4d
Associate Project Manager
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
HR Officer
HRM Homecare Services —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Annual leave
Quick apply
Billing Associate
Circle Health Group —Glasgow
- Up to £25,206 a year
- Full-time
- Customer service
- Data analysis skills
- Communication skills
- Employee discount
- Life insurance
5d
Pensions Administrator
XPS Pensions Group —Perth
- Full-time
- Quality control
- Mentoring
- Employee discount
- Referral programme
5d
Security and Fraud Technology Specialist
NCR Atleos —Dundee
- £64,000 - £80,000 a year
- Hybrid work
- Computer Science
- Engineering
- Communication skills
- Employee assistance programme
Quick apply
Senior Product Owner: Mortgages & Regulated Lending, Edinburgh
Hampden Bank —Edinburgh
- Banking
- Annual leave
- Employee assistance programme
Barista
Restaurant Associates —Glasgow
- £13.45 an hour
- Full-time
- Serving
- Customer service
- Cleaning
2d
Supervisor - Fixed Term Contract
Sofa.com —Glasgow
- £27,995 a year
- Weekend availability
- Customer service
- Organisational skills
- Training & development
- Employee discount
Quick apply
Senior Product Owner: Lending, Edinburgh
Hampden Bank —Edinburgh
- Banking
- Annual leave
- Employee assistance programme
Showroom Supervisor - FTC
Sofa.com —Glasgow
- £27,995 a year
- Weekend availability
- Customer service
- Organisational skills
- Training & development
- Employee discount
Quick apply
4d
Solicitor - Family
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Business development
- Communication skills
- Referral programme
7d

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Customer Support Collections Associate Glasgow

Aimée Willow Connex
Scotland

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
Data analysis skills
Complaint handling
Outbound debtor call management
Numeracy
Analysis skills
Maths
Account escalation for debt management
B2B
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Customer Support & Collections Associate - Glasgow Credit Control
Scotland

Overview:

The Collector is responsible for providing solid and consistent support to the Glasgow Office, Directors and Operations team. Ensuring all Procedures are adhered to for collection of late payments.

Job Profile:

The Collector will report to the Collections Manager. He/she will work closely with the Collections Team to ensure that all documentation and procedures regarding collections and repossessions are in line with company policies and procedures, and within agreed deadlines. The successful candidate will enjoy working in a fast-paced environment, will thrive under pressure and will have excellent organisation skills.

The Collector will be a problem solver, who is self motivated and uses their own initiative. He/she will need to be very attentive to detail and disciplined in their approach to administration. Numeric skills are essential, with the ability to analyse numerical data.

The role will also involve corresponding with our solicitors and auditors and ensuring any related paperwork is completed accurately and in a timely manner, as well as prompt and professional answering of the telephones.

Based full time in the East Kilbride office.

Responsibilities:

Assist with arrears cases as and when required, calling customers by phone and following up with written communication.
Assist with customer calls, which may include a phone divert when Asset manager unavailable.
Ensure prompt and professional answering of telephones and deal with customer queries.
Providing all information required by our auditors, and ensuring all feedback is actioned in a timely manner.
Ensuring any legal paperwork is followed up with Solicitors.
Assist with ad-hoc administrative duties as and when required by the Collections Manager and Management Team.
Proactively encourage change and contribute ideas to the team, ensuring processes develop in line with the changing environment.
Communicate with team members and work closely to support each other.
Understand the team/business targets and personal contribution to achieving these.
Ability to analyse and problem solve using numerical data.
Calculate termination figures for internal and external use.
Throughout your role you will effectively plan and manage your time to ensure completion of all tasks within deadlines.
Have a full understanding of all the finance products offered.
Ability to independently compose correspondence related to assigned responsibilities.
Confidently liaise with colleagues at all levels.
Ensure that the company Health and Safety procedures are adhered to at all times.
To be fully conversant with the systems required to operate as part of the role and to use systems in line with company operating policies.
You are required to attend training courses as and when requested, for both regulatory and personal development purposes

Key Requirements:

A bright, confident, hard working individual.
Must have driving licence
Customer Service focused.
Team Player
Numerate with analytical ability.
Excellent attention to detail.
Strong interpersonal skills.
Strong ability to plan and organise.
Practical problem solving ability.
Ability to work under pressure whilst maintaining a positive mental attitude.
A good communicator at all levels.
Demonstrates an understanding of the business.
Computer literate.
Bright.
Self motivated.
Professional.

Ideal candidate will have collections experience or handling complaints in B2B backgrounds. However would also consider a top Administrator with proven telephone/ communications skills with 3rd parties.

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Refine Your Search

credit associate jobs in sct

Customer Support Collections Associate Glasgow

Assistant Banking Manager, Edinburgh

ACCOUNTS PAYABLE SPECIALIST ASSOCIATE - 6 MONTH FTC

Associate Project Manager

HR Officer

Billing Associate

Pensions Administrator

Security and Fraud Technology Specialist

Senior Product Owner: Mortgages & Regulated Lending, Edinburgh

Barista

Supervisor - Fixed Term Contract

Senior Product Owner: Lending, Edinburgh

Showroom Supervisor - FTC

Solicitor - Family

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