Customer relations representative Work, Jobs in Sct (with Salaries)

Customer Service Representative
Harper McDermott Ltd —Glasgow
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
Quick apply
21h
Pensions Administrator Support
The Scottish Government —Galashiels
- Full-time
- Hybrid work
- Microsoft Word
- Presentation skills
1d
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Graduate Partner, PXT
Amazon UK Services Ltd. —Dundee
- Full-time
- Microsoft Outlook
- English
- Bachelor's degree
Apprentice - HR
Celeros Flow Technology —Glasgow
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
9d
Lead Accounts Receivable Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Spanish
- Travel
- Data entry
Sales Representative
Flames —Edinburgh
- £15 - £17 an hour
- Full-time
- Driving
- In-person
Quick apply
Workplace Host
Mitie —Glasgow
- Microsoft Powerpoint
- Computer literacy
- Business development
Shift Manager - Coatbridge
Oak Furnitureland —Coatbridge
- £30,000 a year
- Full-time
- Continuous improvement
- Training & development
- Time management
- Free parking
- Employee assistance programme
Centre Manager
St Andrew’s College Language Schools —Glasgow
- £18.00 - £887.39 a week
- Weekend availability
- Experience working with children
- School
- Annual leave
Asbestos Surveyor/ Analyst
Franks Portlock —Scotland
- Up to £34,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
Territory Manager (Medical), Northwest Midlands & Scotland
HEALTHCARE 21 UK —Scotland
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
13d
Leisure Supervisor - Weekends
BAM UK & Ireland —Wallyford
- £16.70 - £16.90 an hour
- Weekend availability
- Team management
- Computer skills
- Leadership
8d
Senior People Advisor - MATS
GAC —Grangemouth
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
13d
Kiehl's Store Manager, Edinburgh Boutique (40 Hours)
l'Oréal —Edinburgh
- Full-time
- Customer service
- Team management
- Training & development
- Annual leave
- Referral programme
Quick apply
9d
Chef Manager
BaxterStorey UK —Dumfries
- From £28,657 a year
- Full-time
- Cooking
- Team management
- Recruiting
- Employee assistance programme
- Employee discount
Quick apply
Lab Metrologist
Veranova L P —Edinburgh
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
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Quantity Surveyor
Omexom UK —Scotland
- Civil engineering
- Conflict management
- Contracts
Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Business development
- AWS
- Agile

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Customer Service Representative

Harper McDermott Ltd -
Glasgow

Quick apply

Job details

Full-time
21 hours ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Filing
Organisational skills
Customer support
Financial services
Customer interaction
Communication skills
Time management

Full job description

The main role of the CSR will be to act as a front-line adviser to our customer base, answering their queries received both via phone and email.

As part of the Customer Service Team, the role will involve handling customer queries in relation to their agreed payments, determining why payments are outstanding and agreeing payment plans.

In addition to payments responsibilities, the CSR will be expected to handle all other customer queries in relation to the management of their chosen debt solution.

All tasks must be undertaken ensuring that the company’s focus on providing an excellent level of customer service is always maintained, with an emphasis on meeting and exceeding the expectations of our customers and other stakeholders.

PRINCIPAL ACCOUNTABILITIES

Qualifications / Experience:

Previous experience in Financial Services and/or Customer Service background, at least 2 years - Essential

Previous Insolvency experience at least 1 year - Desirable

Knowledge and Skills required:

Excellent customer service skills - Essential

Good time management & organisational skills - Essential

Effective verbal and written communication - Essential

Ability to work in a regulated environment, following all company policies and core values - Essential

Responsibilities

Provide exceptional customer service by addressing queries and resolving issues promptly.
Utilize strong communication skills to explain financial services and products to clients.
Manage time effectively to prioritize tasks and meet deadlines.
Organize and maintain customer records and documentation accurately.
Collaborate with team members to enhance service delivery and improve customer satisfaction.

Job Type: Full-time

Experience:

customer service: 2 years (required)
Financial services: 2 years (required)

Work Location: Hybrid remote in Glasgow G2 1RW

Quick apply

Refine Your Search

customer relations representative jobs in sct

Customer Service Representative

Pensions Administrator Support

Customer Service Representative

Graduate Partner, PXT

Apprentice - HR

Lead Accounts Receivable Representative

Sales Representative

Workplace Host

Shift Manager - Coatbridge

Centre Manager

Asbestos Surveyor/ Analyst

Territory Manager (Medical), Northwest Midlands & Scotland

Leisure Supervisor - Weekends

Senior People Advisor - MATS

Kiehl's Store Manager, Edinburgh Boutique (40 Hours)

Chef Manager

Lab Metrologist

Quantity Surveyor

Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation

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