Entry level it technician Work, Jobs in Sct (with Salaries)

Graduate / Entry-Level 1st Line IT Support Technician
Microman Computer Support Limited —Glasgow
- From £27,500 a year
- Weekend availability
- Microsoft Outlook
- Windows
- Travel
- Free parking
Quick apply
19h
Electrical Installation Technician (Entry Level)
Yunex Traffic —Glasgow
- Overtime
- No experience needed
- Communication skills
- Gym membership
Service Technician Apprenticeship
Calex UK —Paisley
- Full-time
- Computer literacy
- Travel
- Computer skills
Maintenance - Apprentice/Graduate
Opganic Ltd —Stirling
- £8.00 - £12.75 an hour
- Full-time
- Schematics
- Customer service
- Engineering
Quick apply
4d
Maintenance Technician
Apex Hotels Ltd —Edinburgh
- £15.01 an hour
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Mechanical Engineer
Gates Corporation —Dumfries
- Engineering
- Bachelor's degree
- Communication skills
Townhouse Nail Artist
The Explorer Group —Edinburgh
- £12.80 - £14.53 an hour
- Full-time
- Customer service
- Employee discount
14d
TOWNHOUSE NAIL ARTIST
Lewis & Clark (Townhouse) —Edinburgh
- £13.05 - £14.55 an hour
- Full-time
- Customer service
- In-person
- Employee discount
Quick apply

Related jobs to explore

Based on your search for entry level it technician

IT Support Technician
Eurostampa UK —Cumbernauld
Manage, prioritise and resolve incoming support requests, ensuring internal customer queries are handled efficiently and professionally.
Electrical Installation Technician (Entry Level)
Yunex Traffic —Glasgow
Maintain clear communication with customers and fellow contractors on site. Company vehicle, tools, PPE, and uniform provided. Type of Employment: Full-time.

I want to receive the latest job alerts for entry level it technician in sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Graduate / Entry-Level 1st Line IT Support Technician

Microman Computer Support Limited
Glasgow

Quick apply

Job details

Permanent | Full-time
From £27,500 a year
19 hours ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
TCP
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
Windows
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Active Directory
Mobile devices

Full job description

Job Overview

Microman Computer Support is looking for a motivated Graduate or Entry-Level 1st Line IT Support Technician to join our friendly and growing managed service provider (MSP) team in Glasgow. This is an excellent opportunity to begin your IT career, gain hands-on experience across varied customer environments and develop with support from experienced engineers.

About Us

Microman supports organisations across a wide range of industries. As an MSP, we act as an outsourced IT team for multiple customers, providing responsive day-to-day support alongside telecoms, networking, CCTV, audio visual and mobile signal solutions. You will therefore gain exposure to different users, systems and business environments.

Responsibilities

Act as a first point of contact for customer IT queries by telephone, email and the service desk.
Log, categorise, prioritise and update support tickets, keeping customers informed throughout.
Triage and resolve common Windows, Microsoft 365, email, printer, application and hardware issues using remote support tools.
Assist with user account administration, password resets, device setup, onboarding and offboarding.
Carry out basic network troubleshooting, including Wi-Fi, connectivity, TCP/IP, DNS and DHCP issues.
Work within agreed service levels and recognise when an issue needs urgent attention.
Escalate incidents to 2nd or 3rd line engineers with clear notes, troubleshooting steps and relevant evidence.
Maintain accurate ticket records, technical notes and customer documentation.
Support equipment preparation, installations and occasional customer site visits alongside senior engineers.
Build your technical knowledge through structured learning, coaching and exposure to varied customer environments.

You will communicate with both technical and non-technical users, taking ownership of straightforward issues and asking for support when required. We value a calm, helpful approach and clear customer communication as highly as existing technical experience.

You will follow service desk processes, information security requirements and data protection legislation at all times.

The role is primarily office and service desk based in Glasgow, with occasional customer site visits and project support. Some UK-wide travel may be required.

This is a full-time, permanent role, Monday to Friday, with occasional weekend work where required.

What We're Looking For

You may be a recent graduate, college leaver, apprentice or career starter with an IT-related qualification, home-lab experience, volunteering, work experience or a strong demonstrable interest in technology. Previous MSP or commercial service desk experience is welcome but not essential.

Friendly, professional communication and a confident telephone manner.
Ability to explain technical steps clearly to non-technical users.
A logical troubleshooting approach, curiosity and willingness to learn.
Good organisation, attention to detail and the ability to manage several tickets with guidance.
A customer-focused attitude and willingness to take ownership.
Ability to work both independently and collaboratively as part of a support team.

Useful Technical Knowledge

Windows 10/11 and common desktop applications.
Microsoft 365, Outlook and Teams.
Basic user and group administration in Active Directory or Microsoft Entra ID.
Fundamental networking concepts such as IP addressing, DNS, DHCP and Wi-Fi.
PC hardware, peripherals and mobile devices.
Any exposure to ticketing systems, remote support tools, Intune, Azure or cybersecurity fundamentals.

We do not expect you to know everything on day one. Training and guidance will be provided; attitude, communication and a genuine interest in developing an IT support career are key.

A full, clean, UK driving licence is preferred.

Pay: From £27,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

entry level it technician jobs in sct

Graduate / Entry-Level 1st Line IT Support Technician

Electrical Installation Technician (Entry Level)

Service Technician Apprenticeship

Maintenance - Apprentice/Graduate

Maintenance Technician

Mechanical Engineer

Townhouse Nail Artist

TOWNHOUSE NAIL ARTIST

Related jobs to explore

I want to receive the latest job alerts for entry level it technician in sct

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected