Head of customer success Work, Jobs in Sct (with Salaries)

Head of Digital, Growth & Innovation
Hanover (Scotland) Housing Association —Scotland
- £74,424 - £75,183 a year
- Employee discount
1d
Head of Claimant Experience
Infected Blood Compensation Authority —Glasgow
- £58,655 a year
- Full-time
- Management
- Presentation skills
- Continuous improvement
- Annual leave
5d
Head of Digital Growth & Innovation
Hanover Scotland —Edinburgh
- £74,424 - £75,183 a year
- Full-time
- Employee discount
1d
Head of Group Brand
SSE —Glasgow
- £95,000 a year
- Full-time
- Team management
- Employee discount
- Gym membership
2d
Head of New Product Development
JamesFisher —Aberdeen
- Engineering
- Continuous improvement
- Agile
Partnerships Operations Manager
RGU —Aberdeen
- £39,906 - £46,049 a year
- Call to connect
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
2d
Head of Planning & Logistics
Thales —Glasgow
- Full-time
- Engineering
- Continuous improvement
- Business
- Annual leave
- Employee assistance programme
Chief People Officer
Scottish Government —Edinburgh
- £111,916 - £121,143 a year
- Full-time
- Presentation skills
- Continuous improvement
- Human resources
10d
Policy Officer - Consumer Vulnerability
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
8d
Analysis & Insight Manager
Nationwide Building Society —Glasgow
- £56,000 - £60,000 a year
- Full-time
- Analysis skills
- Communication skills
- Banking
10d
Head of Warehouse Operations
AG Barr —Cumbernauld
- Full-time
- Continuous improvement
- Employee discount
Quick apply
1d
Inside Sales Manager (Remote / Hybrid)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Remote
- Bachelor's degree
- Travel
- Communication skills
Customer Service Team Leader
Stagecoach —Perth
- £34,056 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Learning & Development Administrator (#703)
Motive Offshore Group —Aberdeenshire
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
HR Generalist (Part Time, 20 Hr/Week)
Exergy3 —Edinburgh
- £38,000 - £45,000 a year
- Part-time
- Hybrid work
- Contracts
- Negotiation
- Annual leave
Quick apply
1d
Deputy Director for Commercial Operations (Strategy, Architecture, Standards and Data)
Government Commercial Function —Glasgow
- £101,000 - £131,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
8d
Merchandiser
Trespass —Glasgow
- Full-time
- Merchandising
- Data analysis skills
- Continuous improvement
- Free parking
- Employee discount
Quick apply
9d
Business Development Manager
Focus Group —Bellshill
- Full-time
- Hybrid work
- Business development
- Work from home
Quick apply
SHE Risk and Compliance Administrator
GAP Group —Glasgow
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
10d
Commercial Coordinator
GAP Group —Glasgow
- Full-time
- Organisational skills
- Contracts
- Communication skills

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head of customer success jobs near sct

Head of Digital, Growth & Innovation

Hanover (Scotland) Housing Association -
Scotland

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Job details

Permanent
£74,424 - £75,183 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Tech scheme
Employee discount

Qualifications

Partnership building
Change leadership

Full job description

Head of Digital, Growth & Innovation

Location: Head Office, Edinburgh

Working Hours: 35 hours per week

Remuneration: £74,424 per annum (during 6-month probation period)

£75,183 per annum (upon completion of successful probation)

Closing Date: Sunday 13th September 2026 at 23:59pm

Shape Hanover’s future!

At Hanover, innovation has a clear purpose, helping older people live well, independently and connected to their communities.

We are looking for an exceptional Head of Digital, Growth & Innovation to help us turn that purpose into new opportunities, better services and lasting impact.

This is an exciting time to join us. We are investing in digital technology, transforming how we work and exploring new opportunities across technology-enabled care, digital services, housing and growth, therefore we are looking for someone who can bring together strategic digital leadership, innovation and commercial thinking to help shape what comes next.

Could this be you?

Are you a strategic digital leader who can see beyond technology to the difference it can make?
Can you turn ideas into practical change, balancing ambition, pace, risk and value?
Can you build trusted relationships, inspire colleagues and bring people with you?
Are you curious about what is possible and confident enough to challenge how things are done?

If so, we would love to hear from you!

What you will do

Strengthen our use of data and insight to improve decision-making and customer outcomes.
Shape Hanover’s digital future, developing our next five-year Digital Plan.
Lead innovation, creating a focused pipeline of ideas that solve real customer and organisational challenges.
Identify opportunities for growth, particularly across housing, care and technology-enabled services.
Lead transformation, ensuring technology investment translates into lasting improvements.
Build partnerships across housing, health and social care, technology and the wider sector.
Lead and develop a high-performing team, creating a culture of curiosity, collaboration and confidence.

What success will look like

Digital and innovation will be firmly connected to Hanover’s strategy and delivering measurable impact.

Customers will experience better services. Colleagues will have better tools and information. Innovation will be focused on outcomes rather than activity.

Most importantly, Hanover will have a clear digital and innovation roadmap for its next stage of growth.

Who are we looking for

About you:

We are looking for an experienced leader with a strong track record in digital, transformation, innovation or technology-enabled change.
You will bring strategic thinking, commercial awareness and strong programme leadership, alongside the ability to influence at Executive and Board level.
Just as importantly, you will be curious, collaborative, empathetic and outcome focused. You will know that successful transformation is ultimately about people, not technology.
Experience in housing, health and social care, local government or another purpose-led organisation would be advantageous, but we are open to exceptional candidates who can bring relevant experience and fresh thinking from other sectors.
A genuine passion for helping people.
An ability to demonstrate our values of promoting inclusion, accountability, respect, and collaboration.
An ability to work flexibly.
An ability to treat people with empathy and recognise the rights of choice and independence.

Why Hanover?

This isn't simply a digital role. It is an opportunity to help shape how Hanover operates, grows and delivers for older people over the next five years.

If you want to use your expertise to create meaningful change in an organisation with a strong social purpose, we'd like to hear from you.

What We Offer

Hanover offers a supportive and friendly environment where our people are valued and appreciated. We are a Scottish Living Wage employer as well as being a Gold IIP Wellbeing and DYW Pledge Employer. Your hard work and drive to succeed are rewarded through:

Competitive salary and pension options.
Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline.
Employee counselling service upon assessment.
Access to our Hanover Perks platform which includes high street discounts and health cash plan.
Cycle to work scheme.
Tech Scheme.
Family friendly policies.
Payment of PVG or Disclosure (where applicable)

Recruitment Dates

Closing date for applications is Sunday 13th September at 23:59pm.

Shortlisted candidates will be invited to attend interview commencing 14th September 2026.

We reserve the right to close the vacancy early and will interview suitable candidates as and when we receive applications.

Hanover are firmly committed to equality, diversity and inclusion for all. As an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements of the role.

Sponsorship Information - Please note sponsorship is not currently available at Hanover.

We know that AI can be a useful tool, however we want your application to reflect your true self. By submitting your application, you confirm that the information is accurate based on your knowledge, skills and experience.

Apply Now

Refine Your Search

head of customer success jobs in sct

Head of Digital, Growth & Innovation

Head of Claimant Experience

Head of Digital Growth & Innovation

Head of Group Brand

Head of New Product Development

Partnerships Operations Manager

Head of Planning & Logistics

Chief People Officer

Policy Officer - Consumer Vulnerability

Analysis & Insight Manager

Head of Warehouse Operations

Inside Sales Manager (Remote / Hybrid)

Customer Service Team Leader

Learning & Development Administrator (#703)

HR Generalist (Part Time, 20 Hr/Week)

Deputy Director for Commercial Operations (Strategy, Architecture, Standards and Data)

Merchandiser

Business Development Manager

SHE Risk and Compliance Administrator

Commercial Coordinator

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