Sales operations and performance manager Work, Jobs in Selston, Ntt (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
6d
Head of Projects & Production
Auto Rara —Derby
- £65,000 - £75,000 a year
- Full-time
- ERP systems
- Driving
- Travel
- Free parking
Quick apply
3d
Lettings Operations Manager
Challenge Limited —Mansfield
- £38,000 - £42,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
B2B Sales Manager - FMCG
Solent Group —Dinnington
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Work from home
- Flexible schedule
Quick apply
Senior Ecommerce Manager
Velbutti Fashion and Retail Services —Nottingham
- £48,000 - £62,000 a year
- Full-time
- Sales
- Marketing
- Merchandising
- Life insurance
- Sick pay
Quick apply
4d
Corporate Account and Development Manager - Waste
Safetykleen —Dinnington
- £40,000 - £45,000 a year
- Full-time
- Sales
- Travel
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
General Sales Manager
Pentagon Motor Group —Derby
- Sales
- Customer service
- Driving
- Employee assistance programme
- Employee discount
Quick apply
13d
Senior Team Leader
Fernite Of Sheffield —Sheffield
- £35,000 - £45,000 a year
- Full-time
- Computer literacy
- ERP systems
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Burton-On-Trent
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
10d
Product Performance Manager
TheNottingham —Nottingham
- Up to £65,000 a year
- Hybrid work
- Annual leave
Investor Sales Manager
JCT600 —Chesterfield
- £48,000 a year
- Full-time
- Management
- Sales
- Team management
- Annual leave
- Referral programme
Quick apply
Mobilisation Support Lead
Compass Group —Nottingham
- £35,000 a year
- Hospitality
- Travel
- IT
Cluster Sales Manager
Brightstar Hospitality Management —Sheffield
- Full-time
- Sales
- Hotel
- Travel
Quick apply
Wood Mill Manager
Sofa Brands International —Sutton-In-Ashfield
- £42,000 - £45,000 a year
- Full-time
- Management
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Director, RevTech and GTM Systems
Ideagen —Ruddington
- Salesforce
Sales Manager (Magnet Expert)
Ellis Mather Group Limited —Tuxford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Leadership
Quick apply
Finance Manager
Twyford Care Group —Derby
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
- Free parking
Quick apply
7d
Conference and Events Manager
Loughborough University —Loughborough
- £33,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Annual leave
10d
E-commerce Operations Manager
Commerce Promote Solutions Ltd —Sheffield
- £4,200 - £4,700 a month
- Full-time
- Sales
- ERP systems
- Business
- Free parking
- Flexitime
Quick apply
2d

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sales operations and performance manager jobs near selston, ntt

Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
6 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

sales operations and performance manager jobs in selston, ntt

Customer Support Team Leader & Account Manager

Head of Projects & Production

Lettings Operations Manager

Commercial Manager

B2B Sales Manager - FMCG

Senior Ecommerce Manager

Corporate Account and Development Manager - Waste

General Sales Manager

Senior Team Leader

Manager Service Delivery & Transport

Product Performance Manager

Investor Sales Manager

Mobilisation Support Lead

Cluster Sales Manager

Wood Mill Manager

Director, RevTech and GTM Systems

Sales Manager (Magnet Expert)

Finance Manager

Conference and Events Manager

E-commerce Operations Manager

I want to receive the latest job alerts for sales operations and performance manager in selston, ntt

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