Customer service representative Work, Jobs in Send, Eng (with Salaries)

Customer Support Representative - French Speaking
OpenTable —London
- £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
1h
Customer Service Advisor
Zentiva Group, a.s. —Guildford
- Full-time
- Sales
- Customer service
- ERP systems
13d
Customer Service Assistant
Wickes —Guildford
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
12d
Customer Service Representative
HSBC Global Services Limited —London
- From £25,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
11d
Customer Service Assistant
HEADWAY RESOURCES CONSULTANCY LTD —London
- £14 - £16 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
Quick apply
3h
Call Centre Triage Advisor
National Centre for Domestic Violence —Guildford
- £24,800 a year
- Full-time
- Hybrid work
- Management
- Typing
- In-person
- Free parking
Quick apply
14d
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Gym membership
Quick apply
Customer Service Advisor
Barclays —Guildford
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
12d
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
2d
Customer Support Advisor
Twofold Limited —Reading
- Up to £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
2d
Customer Service Agent
DNA Payments —London
- Full-time
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Retail Customer Service Assistant - Nights
bp Retail —Guildford
- £13.45 an hour
- Full-time
- Café
- Annual leave
- Employee assistance programme
Customer Service Representative
Enovis —Guildford
- Full-time
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- Customer service
- English
- Administrative experience
Customer Service Representative - Packaging
ProAmpac Grimsby —London
- £32,000 - £34,000 a year
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick apply
5d
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
5d
Customer Service Representative
Speedy Freight Kingston —Walton-on-Thames
- £27,000 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Patient Liaison - Customer Services Advisor
Nuffield Health —Woking
- £25,545 a year
- Full-time
- CRM software
- Social media management
- Salesforce
- Employee discount
- Gym membership
Customer Representative - Crawley
Nationwide Building Society —Crawley
- From £26,500 a year
- Full-time
- Customer service
- Banking
7d
Office Agent - Customer Liaison
Worldwide Flight Services —Gatwick Airport
- £32,865.92 - £40,829.22 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
2d

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Customer Support Representative - French Speaking

OpenTable -
London

Quick apply

Job details

£30,000 a year
1 hour ago

Benefits

Private dental insurance
Season ticket loan
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Live chat
French
Hospitality
Operating systems
Customer service
iOS
English
Windows
OpenTable
IT
Computer skills
Customer support
Typing
Restaurant experience
Communication skills

Full job description

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better.

The goal is not to get the customer off the phone as fast as possible (unless that's what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is diverse so you'll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers!

Please note we can only consider candidates who are able to speak and write in both French and English to a fluent / native level.

In this role, you will:

Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)

Answer customer and employee calls, emails, chats, WhatsApp (and any future form of contact we may come up with)
Provide outstanding service
Know your limitations and when you should ask for assistance
Own the resolution to the problem; don't leave the customer hanging
Accurately and efficiently log all contacts in our CRM (Salesforce)

Working Hours:

Our UK Customer Support function operates from 07:00 - 20:00, 7 days a week, 365 days a year.
Our Customer Support Representatives work 5 days a week, working 8.5 hour shifts (including break time) - the earliest shift is 07:00 - 15:30 & the latest is 11:30 - 20:00.
Once you join, you'd be assigned a set shift, so it's important to be fully flexible with the days & times you can work.
The team work 3 days a week in the London office (Tues, Weds & Thurs)
You'll be required to work public holidays & on weekends too (usually Saturday or Sunday)

Start Date:

The intended start date is Monday 17th August 2026, the following 5 weeks will be for training.
Training is Monday - Friday, 09:00 - 18:00 in the London office.
Successful candidates must attend all days of training for the 5 weeks.

Please apply if:

You have an interest (or background) in the restaurant or hospitality industry (It's certainly not mandatory, but we do appreciate any proven experience)
You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there)
You have the ability to know what's right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions
You're the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up
Value your integrity, and respect the trust our customers place in OpenTable's products/ brands and would never lie to our clients just to make them happy
You enjoy the flexibility and challenges that come with a script free environment
You use your experience and personality to provide excellent service
You are not only receptive to feedback, but you actively seek it, and look for ways to implement it

Experience Needed:

Excellent communication skills, with a bias towards customer service
You have Strong communication skills: active listening, writing/typing, informal communications
Restaurant/ hospitality experience (or even just being a "foodie") preferred
You have 1+ year experience providing customer support, by phone, email, chat, preferably in a software support environment
Have experience using current Microsoft Windows and Apple operating systems
You hold knowledge of iOS and Apple Hardware

What You'll Get at OpenTable

We believe great work happens when people feel trusted, supported & excited about what they do — so we offer benefits designed to support your life, wellbeing & growth.

Annual Salary

£30,000 per year

Flexibility that actually feels flexible

Work from (almost) anywhere for up to 20 days per year
Generous annual leave, plus your birthday off

Support for your wellbeing

Private health & dental insurance
Company-paid therapy through Spring Health
A Headspace subscription
An Employee Assistance Programme with 24/7 GP access, legal support & more
Income protection & life assurance
Discounted gym membership

Investment in your growth

Development Dollars to support your learning
Leadership development opportunities
Access to thousands of on-demand courses & learning resources

✨ The extras that make a difference

Paid volunteer days
Paid parental leave
Competitive pension contributions
Bike2Work & season ticket loan schemes
Travel discounts
Employee Resource Groups & inclusive communities
Regular socials, Thursday happy hours & free office lunches twice a week

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations.

#LI-FF1

Quick apply

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customer service representative jobs in send, eng

Customer Support Representative - French Speaking

Customer Service Advisor

Customer Service Assistant