Head of customer service Work, Jobs in Sevenoaks, Ken (with Salaries)

Customer Service Advisor
FM Conway —Sevenoaks
- Full-time
- Customer service
- Employee discount
Quick apply
14d
Transport Coordinator
FM Conway —Sevenoaks
- Full-time
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
12d
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
1d
Parking Services Manager
Maidstone Borough Council —Maidstone
- £62,909 - £71,431 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
14d
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
14d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Customer Success
Foundation Partners —London
- £65,000 - £80,000 a year
- Hybrid work
- Sales
- English
- Leadership
- Annual leave
- Employee discount
Quick apply
3h
Head of Repairs
Golding Homes —Maidstone
- £77,000 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
20h
Head of Maintenance Repairs (Contracts)
L&Q —London
- £78,544 - £93,000 a year
- Full-time
- Hybrid work
- Maintenance
- Contracts
- Annual leave
- Employee assistance programme
6d
Head of Marketing - Events Division
HandPickedHotels —Sevenoaks Town and St. John's
- Marketing
- English
- Hotel
- Employee assistance programme
Head of Venues
BMA —London
- £78,747.96 a year
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
13h
Head of Customer Support
Aptitude Software —London
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
10d
Head of Spa - Mainland Hotels
HandPickedHotels —Sevenoaks
- Management
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Head of Change
Guy's & St Thomas' Foundation —London
- £73,000 - £78,000 a year
- Hybrid work
- PMP
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Block Manager
The Acorn Group —Bromley
- Up to £45,000 a year
- Full-time
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Head of Alumni and Supporter Voice
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Head of Corporate Due Diligence
PaymentGenes —London
- £130,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee discount

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head of customer service jobs near sevenoaks, ken

Customer Service Advisor

FM Conway -
Sevenoaks

Quick apply

Job details

Full-time
14 days ago

Benefits

On-site gym
Company pension
Employee discount

Qualifications

Customer service

Full job description

FM Conway is looking to recruit a proactive and service-focused Customer Service Advisor to join our Aggregate and Asphalt division. As our Customer Service Advisor, you’ll play a vital role in delivering excellent service by providing clear and timely updates to customers regarding deliveries and collections, managing a high volume of inbound calls and enquiries, and proactively influencing customer relationships through effective delivery window negotiations. This is a full-time, permanent role based from our head office in Sevenoaks, Kent, working Monday to Friday, 8:30 to 17:00.

The duties of the Customer Service Advisor role will include:

Proactively influencing customer relationships through effective delivery window negotiations
Maintaining a service-focused approach by being responsive to customer needs
Ensuring compliance with service level standards and contributing to their improvement
Building strong relationships with customers and internal teams to support service delivery
Managing time effectively to meet daily and weekly deadlines
Working collaboratively to support the team during periods of low resource

What skills and experience do you need?

As our Customer Service Advisor, you will be confident on the phone, comfortable working within a fast paced environment and able to work well within a team. Peak times will include dealing with calls, emails and orders therefore, you will need to have a positive hands-on approach. Experience in customer facing roles as well as experience with dealing with a high level of calls is desirable however not essential.

What benefits will you receive?

As our Customer Service Advisor, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, life assurance, company pension, access to opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. Based from our Sevenoaks Head Office you will have free access to our on-site gym and subsidised restaurant. We will also offer you a range of health and well-being benefits including 24-hour advice lines and support from our mental health first aiders.

A brief introduction to FM Conway and our Aggregate and Asphalt Division

FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

Our Aggregate and Asphalt division manufactures a range of high-quality products that can be adapted to suit the specific needs of our customers. We recycle highways arisings at our unique static crushing, washing and grading plants. The Recycled Asphalt Product (RAP) is used in our local asphalt plants to supply construction sites across London and Southern England. You will be joining a thriving team who are committed to our vision and continued investment in our self-delivery model.

So if you feel that this is a role for you and would like to join the team as a Customer Service Advisor, then please click ‘apply’ today.

Closing Date 03/08/2026

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

At our heart we are a business that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

We believe in people, not algorithms. That’s why every application is personally reviewed by a member of our Recruitment Team - never by AI.

We look forward to receiving your application!

Quick apply

Refine Your Search

head of customer service jobs in sevenoaks, ken

Customer Service Advisor

Transport Coordinator

Head of Customer Operations

Head of Customer Experience

Parking Services Manager

Head of Customer Value

Head Of Customer Experience

Head of Customer Success

Head of Repairs

Head of Maintenance Repairs (Contracts)

Head of Marketing - Events Division

Head of Venues

Head of Customer Support

Head of Spa - Mainland Hotels

Head of Change

Block Manager

Head of Alumni and Supporter Voice

Head Of Operations

Airport Manager

Head of Corporate Due Diligence

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