Senior analyst Work, Jobs in Sheerness, Ken (with Salaries)

Senior Service Desk Analyst
Peabody —Pitsea
- £38,221 a year
- Mentoring
- Communication skills
1h
Senior Analyst
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £49,387 a year
- Full-time
- Team management
- Analytics
7d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
TMO Analyst
South East Water —Snodland
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Time management
- Annual leave
7d
Senior Data Analyst
Aon Corporation —Chelmsford
- Analysis skills
- Machine learning
Senior Business Analyst
Laing O'Rourke —Dartford
- Continuous improvement
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
9d
Finance Business Partner
Sysco —Ashford
- Full-time
- Hybrid work
- Merchandising
- Analytics
- Employee assistance programme
- Employee discount
9d
Senior Technical Support Analyst
Ground Control —Billericay
- Monday to Friday
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
- Life insurance
Quick apply
9d
Head of Healthcare
Oxleas NHS Foundation Trust —Rochester
- £68,582 - £79,368 a year
- Full-time
- Medication administration
- Team management
- Case management
3d
Senior Customer Service Advisor
Barclays —Grays
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
7d
Senior Information Security Analyst
Charities Aid Foundation —Kings Hill
- Up to £72,800 a year
- Full-time
- Hybrid work
- Mentoring
- Annual leave
3d
Information and Performance Analyst
Essex Partnership University NHS Foundation Trust —Wickford
- £39,959 - £48,117 a year
- Full-time
- Relocation assistance
- Employee discount
3d
Partner - Procurement
ERA Group —Kings Hill
Quick apply
Senior Asbestos Analyst
Airborne Environmental Consultants —Brentwood
- £32,000 a year
- Weekend availability
Quick apply
Investment Management & Risk Oversight
Apex Group —Chelmsford
- Full-time
- Communication skills
- Annual leave
Project Finance Analyst
South East Water —Snodland
- From £45,000 a year
- Full-time
- Training & development
- Communication skills
- Annual leave
3h
Technical Business Analyst (AI)
Goaco —Dartford
- Full-time
- AI
- Communication skills

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Senior Service Desk Analyst
Peabody —Pitsea
Working closely with colleagues across IT, you'll help ensure incidents and service requests are resolved efficiently, customers receive a high-quality service…
£38,221 a year
1h
Senior Analyst
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
To support home working, daily huddles are held to review priorities, celebrate achievements, and provide an open forum to raise any issues or request…
£49,387 a year
7d

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senior analyst jobs near sheerness, ken

Senior Service Desk Analyst

Peabody -
Pitsea

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Job details

£38,221 a year
1 hour ago

Qualifications

IT service management
Mentoring
ServiceNow
Customer support
Communication skills
Help desk

Full job description

Our Vacancy

Senior Service Desk Analyst – Help Deliver Outstanding IT Support

Are you an experienced Service Desk professional looking to take the next step in your IT career? As a Senior Service Desk Analyst, you'll play a key role in delivering excellent technical support across Peabody, acting as an escalation point for the Service Desk team while supporting the Service Desk Team Leader to drive performance, service excellence and continuous improvement.

Working closely with colleagues across IT, you'll help ensure incidents and service requests are resolved efficiently, customers receive a high-quality service and IT processes are consistently followed.

What you'll be doing

Provide senior-level first-line support and act as an escalation point for Service Desk Analysts.
Support the Service Desk Team Leader in driving performance, service improvements and knowledge sharing across the team.
Manage incidents and service requests throughout their lifecycle, ensuring SLA targets and customer expectations are met.
Assist with Major Incident management, problem resolution and communication with stakeholders.
Maintain and improve knowledge base documentation, processes and ITIL best practices.
Work closely with 2nd Line, Infrastructure and wider IT teams to deliver excellent customer outcomes.

What you'll bring

Experience working within a busy IT Service Desk environment.
Strong experience using ServiceNow and managing Incident and Request workflows.
Experience handling Major Incidents and working within an ITIL framework.
Excellent customer service, communication and problem-solving skills.
Ability to mentor colleagues and confidently support technical escalations.
Relevant industry certifications such as CompTIA, Service Desk Institute (SDI) or similar.

Why Join Us?

When you join Peabody, you're joining a team guided by our values:

Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

Information on our benefits

Please read before applying

This role is primarily office-based.

Candidates who pass the initial sift will be invited to record two video answers to two questions.

Interviews will be held in person on Wednesday 23rd September at our Pitsea office.

Got questions? Reach out to George Murphy, Talent Specialist, at [email protected]

We reserve the right to close this advert early should we receive enough applications.

Apply Now

Refine Your Search

senior analyst jobs in sheerness, ken

Senior Service Desk Analyst

Senior Analyst

IT Support Engineer (1st to 2nd Line Progression)

TMO Analyst

Senior Data Analyst

Senior Business Analyst

Finance Business Partner

Senior Technical Support Analyst

Head of Healthcare

Senior Customer Service Advisor

Senior Information Security Analyst

Information and Performance Analyst

Partner - Procurement

Senior Asbestos Analyst

Investment Management & Risk Oversight

Project Finance Analyst

Technical Business Analyst (AI)

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