Capacity manager Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Training & Capacity-Building Manager, DiSSCo UK
The Natural History Museum —South Kensington
- £47,300 a year
- Hybrid work
- English
- Travel
- Employee discount
- Life insurance
9d
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
Registered Manager
HYGGE —Camberley
- £65,000 a year
- Weekend availability
- Bachelor's degree
- IT
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Investigations Manager - Major Investigations
Independent Office for Police Conduct —London
- £64,301 - £69,431 a year
- Full-time
- Analysis skills
- Presentation skills
- Driving
- Annual leave
- Employee assistance programme
3d
B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Facility Runner
Cinesite —London
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
2h
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Central Talent and Capacity Resourcing Manager
Grant Thornton UK LLP —London
- Full-time
- Management
- Analysis skills
- Communication skills
Lead, Operational Excellence & Transformation Manager (12 Month FTC)
McLaren Racing —Woking
- Full-time
- Hybrid work
- Continuous improvement
- Life insurance
Quick apply
Prudential Risk Manager
Castle Trust Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
Quick apply
Delivery Manager
Intent HQ —London
- Hybrid work
- PMP
- Project management
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
Performance & Data Manager - Sky Spaces
Emcor —Isleworth
- Full-time
- Microsoft Powerpoint
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Manager, Command Centre & Incident Management
Charles Stanley —London
- Weekend availability
- Computer Science
- Project management
- Bachelor's degree
Resource Planning Manager
So Energy —London
- £57,000 - £66,000 a year
- Hybrid work
- SQL
- AWS
- IT
- Employee discount
Quick apply
10d
Manager, Customer Success Management
SailPoint —London
- £62,600 - £105,492 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
9d
Face to Face Fundraising Manager - UNHCR Launch Campaign
Zen Fundraising —London
- £40,000 - £70,000 a year
- Part-time
- CRM software
- Management
- Customer service
- Flexitime
- Referral programme
Quick apply
10d
Project Manager (Programme Development)
Imperial College London —Hammersmith
- £57,785 - £69,365 a year
- Full-time
- Project management
- IT
10d

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Head of Enforcement

Hozah
Croydon

Quick apply

Job details

Permanent | Full-time
From £50,000 a year

Benefits

Discounted or free food
Work from home
Transport links
On-site parking

Qualifications

Supervising experience

Full job description

Location: Croydon, UK, with flexible remote working options

Reports to: Senior Leadership Team (COO, CFO or CEO)

About Hozah

Hozah is a tech-led parking and mobility business transforming the way car parks are managed, administered and enforced. Through automated systems, data-led decision-making and a commitment to compliance, Hozah supports operators, clients and motorists with efficient, transparent and scalable parking administration services.

Role Overview

We are seeking a methodical, commercially aware and compliance-focused Head of Enforcement to lead the enforcement function across UK Parking Administration. This role will be responsible for the effective management of appeals, compliance activity, PCN performance, debt recovery oversight and legal partner relationships, ensuring the function operates efficiently, fairly and in accordance with all applicable legislation, industry codes and accredited body requirements.

Key Responsibilities

Lead, support and develop the Appeals and Compliance Specialists, ensuring the team has the training, guidance and structure required to deliver high-quality outcomes.
Monitor team capacity, workload and resourcing requirements, identifying risks and recommending appropriate operational adjustments.
Audit team performance against agreed standards, internal controls and relevant compliance requirements.
Maintain up-to-date knowledge of applicable legislation, regulatory requirements and the standards set by relevant accredited bodies, ensuring changes are reflected in internal processes and guidance.
Oversee the performance of Parking Charge Notices issued across UKPA-managed sites, using data to identify trends, anomalies, risks and opportunities for improvement.
Flag site-level or process-related issues that may impact enforcement performance, compliance, customer outcomes or commercial results.
Maintain close working relationships with debt recovery and legal partners, ensuring performance is monitored, reported and challenged where appropriate.
Provide clear and regular reporting to senior stakeholders on enforcement performance, appeals trends, compliance activity, debt recovery outcomes and legal escalation activity.
Work across departments to resolve issues and improve end-to-end enforcement processes.
Drive continuous improvement across the enforcement function, ensuring processes are documented, scalable, auditable and aligned with business objectives.

Skills and Experience

Experience leading or supervising an operational, compliance, appeals, enforcement or administration team.
Strong understanding of PCN lifecycle management, appeals handling, compliance controls, debt recovery or related parking industry processes.
Highly analytical, with the ability to interpret operational data, identify patterns and translate findings into practical process improvements.
Excellent attention to detail and a structured approach to documentation, quality assurance and audit readiness.
Confident stakeholder manager, able to build effective relationships with internal teams, external partners and senior leadership.
Clear and professional communicator, with the ability to explain complex operational or compliance matters in a concise and practical way.
Comfortable working in a fast-paced, scaling environment where priorities may change and processes need to evolve quickly.
A fair, proportionate and customer-aware approach to enforcement, balancing commercial performance with compliance and reputational risk.

What We Offer

A senior operational role with direct influence over a critical business function.
The opportunity to shape and improve enforcement processes within a growing, technology-led parking business.
A collaborative environment where practical thinking, ownership and continuous improvement are valued.
Free food and drink (breakfast and lunch options) in the office every day

Pay: From £50,000.00 per year

Benefits:

Discounted or free food
On-site parking
Transport links
Work from home

Application question(s):

1. Are you legally entitled to work in the UK without employer sponsorship?
2. Will you now, or in the future, require visa sponsorship to work in the UK?
3. What are your salary expectations for this role (annual, GBP)?
4. What is your current notice period or earliest available start date?
5. Are you familiar with the regulatory requirements and standards set by accredited bodies relevant to UK parking enforcement (e.g. BPA, IPC)?
6. Describe your experience managing appeals handling and compliance controls within a regulated or audited environment.
7. Do you have experience overseeing or working closely with debt recovery providers or legal partners?
8. Give an example of how you have used operational data to identify a trend, risk, or compliance issue and turned it into a practical process improvement.

Work Location: Hybrid remote in Croydon CR0 6SR

Quick apply

Refine Your Search

capacity manager jobs in shepherd's bush, gtl

Head of Enforcement

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Training & Capacity-Building Manager, DiSSCo UK

PMO Manager

Constant Climate Executive UKIE

Registered Manager

Investigations Manager - Major Investigations

B2B Delivery Manager

Facility Runner

Head of Dispensary Operations

Central Talent and Capacity Resourcing Manager

Lead, Operational Excellence & Transformation Manager (12 Month FTC)

Prudential Risk Manager

Delivery Manager

Performance & Data Manager - Sky Spaces

Manager, Command Centre & Incident Management

Resource Planning Manager

Manager, Customer Success Management

Face to Face Fundraising Manager - UNHCR Launch Campaign

Project Manager (Programme Development)

I want to receive the latest job alerts for capacity manager in shepherd's bush, gtl

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