Claims specialist Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Delegated Claims Performance Insights Specialist
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Claims Specialist
AXIS Insurance —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
Claims Specialist A&H
AXIS Insurance —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
Accounts Receivable Specialist (3-months fixed term)
Xpansiv —London
- £36,000 - £40,000 a year
- Microsoft Excel
- Salesforce
- ERP systems
Senior Claims Specialist
AXIS Insurance —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
Warranty Specialist
BYD Europe —Hounslow
- Full-time
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
13d
Senior Claims Specialist - Reinsurance Liability
MS Amlin —London
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
QHSE Advisor – Facilities Management Rail
OCS Group —London
- Monday to Friday
- Remote
- Maintenance
Quick apply
7d
SCM Specialist
CJ FOODS SALES UK —London
- £28,000 - £35,000 a year
- Full-time
- Social media management
- English
- In-person
- Work from home
Quick apply
9d
Interim People Advisor (12-14m fixed term contract)
Carnall Farrar —London
- Full-time
- Hybrid work
- Bachelor's degree
- Driving
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
People Administrator (12 month fixed term)
Carnall Farrar —London
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
Claims Handler
Specialist Risk Group —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Sick pay
Medical Secretary
KBS Marwah —London
- £15 - £22 an hour
- Hybrid work
- GP surgery experience
- English
- Administrative experience
Quick apply
Head of Claims
ClaimSorted —London
- £150,000 - £200,000 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
Major Loss Claims Handler - Catastrophic Injury
Hastings Direct —London
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
9d
Receptionist
Bupa Dental Care —London
- Monday to Friday
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
12d
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- In-person
- Annual leave
Quick apply
7d
Talent Administrator
Carnall Farrar —London
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
Corporate Action & Lending Support Specialist
LegalAndGeneral —London
- Full-time
- Hybrid work
- Employee discount
Quick apply

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

claims specialist jobs in shepherd's bush, gtl

Welfare Advice Officer

Senior Delegated Claims Performance Insights Specialist

Claims Specialist

Claims Specialist A&H

Accounts Receivable Specialist (3-months fixed term)

Senior Claims Specialist

Warranty Specialist

Senior Claims Specialist - Reinsurance Liability

QHSE Advisor – Facilities Management Rail

SCM Specialist

Interim People Advisor (12-14m fixed term contract)

People Administrator (12 month fixed term)

Claims Handler

Medical Secretary

Head of Claims

Major Loss Claims Handler - Catastrophic Injury

Receptionist

Head of Claims

Talent Administrator

Corporate Action & Lending Support Specialist

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