Technical analyst Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

IT Support Analyst (Contract)
Verge del Castell Technologies Ltd —London
- £29,420.00 - £34,101.73 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Flexitime
Quick apply
2h
Technical Analyst
Absorb —London
- Full-time
- Remote
- Communication skills
- Annual leave
7d
Business Systems Analyst (Cardiology PACS)
Optum —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
Technical Business Analyst
Universal Music Group —London
- Full-time
- Computer Science
- Engineering
- Data analysis skills
- Annual leave
- Employee discount
2h
Data Analyst
Malaria Consortium —Bethnal Green
- £46,563 a year
- Full-time
- Computer literacy
- Data analysis skills
- English
1d
Graduate Technical Analyst
eaChange —London
- £25,000 - £30,000 a year
- Microsoft Excel
- Bachelor's degree
- Communication skills
Senior Analyst, Turkey
Eurasia Group —London
- Full-time
- Hybrid work
- English
Quick apply
Data Insight Specialist
Reboot Online Marketing Ltd —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Work from home
Quick apply
14h
Graduate Technical Business Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Sports Betting Trading Analyst
Longshot Systems Ltd —London
- Monday to Friday
- Hybrid work
- Data analysis skills
- Machine learning
- Communication skills
- Gym membership
Quick apply
Vulnerability Analyst
Equans —London
- Engineering
- English
- Communication skills
Software Architect – QA Analyst
Commonwealth Secretariat —London
- £69,175 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
8d
Technical Business Analyst
G MASS —London
- £70,000 - £80,000 a year
- Hybrid work
- Bachelor's degree
Quick apply
Junior Forecast Analyst
Square Enix —London
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply
1d
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Solutions Engineer
Ruleguard —London
- £100,000 - £120,000 a year
- Full-time
- AI
- Communication skills
Quick apply
Implementation Analyst
Broadridge —London
- Full-time
- Computer Science
- Salesforce
- SQL
Digital Analyst (Enterprise Systems)
Civic Recruitment Limited —Hackney
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
Quick apply
10d
Trainee Asbestos Surveyor/Analyst
Pennington Choices Ltd —London
- £25,642.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
- Health & wellbeing programme
- Annual leave
Business Analyst
Scrumconnect Consulting —London
- £325 - £375 a week
- Analysis skills
- Agile
- Communication skills
1d

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IT Support Analyst (Contract)

Verge del Castell Technologies Ltd
London

Quick apply

Job details

Permanent | Full-time
£29,420.00 - £34,101.73 a year
2 hours ago

Benefits

Flexitime
Paid volunteer time
Free fitness classes

Qualifications

TCP
Azure
Microsoft Outlook
Customer service
Windows
Technical support
DHCP
Analysis skills
IT support
DNS
SharePoint
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

About the Role

London is one of the world's leading technology hubs, and at Verge del Castell Technologies Ltd, we're committed to delivering dependable IT services that keep businesses running efficiently. We believe outstanding technical support is more than fixing issues—it's about creating seamless technology experiences that empower people to do their best work.

We are looking for an IT Support Analyst to become an integral part of our growing IT operations team. In this role, you'll provide high-quality technical support across hardware, software, cloud platforms, and business applications while helping maintain a secure and reliable IT environment. You'll work closely with colleagues across the organization, solving technical challenges, improving user experiences, and contributing to projects that enhance our technology infrastructure.

Why Work With Us?

Collaborative Environment: Join a supportive technology team where knowledge sharing, teamwork, and continuous learning are part of everyday work. Your ideas and contributions will be valued from your first day.

Modern Technology: Gain hands-on experience supporting Microsoft 365, Windows environments, Active Directory, cloud-based services, endpoint management, and modern collaboration platforms used by growing businesses.

Career Development: We encourage professional growth through ongoing learning opportunities, technical mentoring, and exposure to a wide range of technologies and IT projects that help you expand your expertise.

Meaningful Impact: Every day you'll play an important role in keeping employees productive by delivering responsive, reliable, and customer-focused technical support that makes a real difference.

Key Responsibilities

Technical Support: Provide first and second-line IT support by diagnosing and resolving hardware, software, operating system, and application issues for end users.

Microsoft Environment: Support Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, Word, Excel, and other productivity tools.

User Administration: Create, manage, and maintain user accounts, permissions, passwords, and security groups using Active Directory and Microsoft Entra ID (Azure AD).

Endpoint Management: Configure, deploy, maintain, and troubleshoot desktop computers, laptops, mobile devices, printers, and other endpoint equipment.

Incident Management: Log, prioritize, investigate, and resolve support tickets while maintaining accurate documentation and delivering excellent customer service throughout the resolution process.

Infrastructure Support: Assist with network connectivity, VPN access, Wi-Fi troubleshooting, device configuration, software deployment, system upgrades, and routine IT maintenance activities.

Documentation & Improvement: Maintain technical documentation, knowledge base articles, and standard operating procedures while identifying opportunities to improve IT processes and user support.

What We Are Looking For

Experience: Previous experience working as an IT Support Analyst, IT Support Engineer, Service Desk Analyst, Help Desk Analyst, Desktop Support Technician, or in a similar technical support role.

Technical Knowledge: Strong understanding of Windows 10/11, Microsoft 365, Active Directory, Microsoft Entra ID, networking fundamentals (TCP/IP, DNS, DHCP, VPN), hardware troubleshooting, and software support.

Customer Service: Excellent communication and interpersonal skills with a genuine passion for delivering professional, friendly, and effective technical support to users at all levels.

Problem Solving: Strong analytical thinking with the ability to diagnose technical issues, prioritize workloads, and resolve problems efficiently in a fast-paced environment.

Organization: Able to manage multiple support requests simultaneously while maintaining attention to detail and delivering a high standard of service.

Mindset: A proactive team player who enjoys learning new technologies, embraces continuous improvement, and takes ownership of delivering reliable IT solutions that help colleagues succeed.

Pay: £29,420.00-£34,101.73 per year

Benefits:

Flexitime
Free fitness classes
Paid volunteer time

Work Location: Hybrid remote in London E15 1JD

Quick apply

Refine Your Search

technical analyst jobs in shepherd's bush, gtl

IT Support Analyst (Contract)

Technical Analyst

Business Systems Analyst (Cardiology PACS)

Technical Business Analyst

Data Analyst

Graduate Technical Analyst

Senior Analyst, Turkey

Data Insight Specialist

Graduate Technical Business Analyst

Sports Betting Trading Analyst

Vulnerability Analyst

Software Architect – QA Analyst

Technical Business Analyst

Junior Forecast Analyst

Graduate Technical Support Analyst

Solutions Engineer

Implementation Analyst

Digital Analyst (Enterprise Systems)

Trainee Asbestos Surveyor/Analyst

Business Analyst

I want to receive the latest job alerts for technical analyst in shepherd's bush, gtl

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