Process lead Work, Jobs in Shepperton, Sry (with Salaries)

Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Sales Assistant
Flying Tiger Copenhagen —Kingston upon Thames
- Weekend availability
- Customer service
2d
Security Lead - LHR
IAG Cargo —Hounslow
- Monday to Friday
- In-person
- Communication skills
- Employee discount
- Gym membership
Anthropic Fellows Program, AI Safety & Security
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Flexible schedule
Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
10d
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Sales Assistant
Smiggle —Walton Central
- Part-time
- Communication skills
- Store discount
- Annual leave
11d
Security Officer
BidvestNoonan —London
- £52,250 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
Quick apply
Airside Officer
British Airways —Gatwick Airport
- £16.26 - £18.48 an hour
- Weekend availability
- Communication skills
- Free parking
- Employee discount
2d
PMO (Project Management Office) – Junior/Graduate
Scrumconnect Consulting —Staines-upon-Thames
- £26,500 a year
- Contracts
- Communication skills
Meet and Greet Receptionist
Kingsley Healthcare —Walton-on-Thames
- £14 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
- Employee discount
10d
Maintenance Lead R0184295 Momento Staines Staines-upon- Thames, United Kingdom Full time
Greystar —Staines-upon-Thames
- Overtime
- Hotel
- Communication skills
- School
R&D Manufacturing Technician
Woven Bio —Dorking
- £26,000 - £32,000 a year
- Part-time
- Engineering
- Laboratory experience
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
3d
Student Welfare Officer
Jubilee High School —Addlestone
- £25,838 - £27,710 a year
- Part-time
- In-person
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
11d
Intelligence Processor
Surrey Police —Woking
- £26,875 - £29,670 a year
- Full-time
- Computer literacy
- Data entry
- Typing
- Annual leave
- Employee discount
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Assistant Head of Accommodation
Jigsaw Conferences Ltd —London
- £37,000 a year
- Full-time
- Remote
- Management
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Anti Money Laundering Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
Supervisor
Mears Group —Staines-upon-Thames
- Up to £46,338.60 a year
- Monday to Friday
- Computer literacy
- Team management
- Communication skills
- Annual leave
- Employee discount
11d
Junior Buyer
Procter & Gamble —Weybridge
- £45,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Free parking

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Lead Agent - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Fixed term contract
£15.44 an hour

Qualifications

Customer service
Mentoring junior staff
Mentoring
Aviation passenger services
Load & unload

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 4 off, 40 hours per week,

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

As a Lead Agent at Heathrow Airport, you are a customer service specialist and a highly visible focal point for colleagues, airlines and passengers. You will use your expert knowledge to deliver the absolute highest level of care. Your mission is to ensure seamless journeys during high-volume special assistance flights and to provide exceptional, dedicated support for high-profile passengers. You will also serve as an essential mentor and guide for newer, less experienced agents, helping to build a confident and welcoming team environment.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Take the lead on high-profile passenger requests, using your expertise to turn a passenger's previously poor customer experience into an exceptionally positive one. You will personally assist special needs passengers through the terminal and onto the aircraft, maintaining the utmost professionalism, politeness and courtesy at all times.

Mentor: Act as a role model by providing invaluable mentoring to new or inexperienced agents within the operation. You will set the standard for outstanding attitudes, behaviours and immaculate personal presentation.

Operational Flow: Support the smooth offloading and on-loading of high-volume flights. You will act quickly to ensure journey milestones are accurately tracked on PDAs, keeping the operational teams fully updated on any issues that require escalation.

Maintain Excellence and Safety: Complete daily equipment checks to guarantee buggies and wheelchairs are clean, tidy and operationally reliable. You will safely assist passengers with their luggage and use proper manual handling techniques when transferring passengers into their seats or wheelchairs.

Apply Now

Refine Your Search

process lead jobs in shepperton, sry

Lead Agent - T3

Sales Assistant

Security Lead - LHR

Anthropic Fellows Program, AI Safety & Security

Customer Relationship Manager

Lead Agent

Sales Assistant

Security Officer

Airside Officer

PMO (Project Management Office) – Junior/Graduate

Meet and Greet Receptionist

Maintenance Lead R0184295 Momento Staines Staines-upon- Thames, United Kingdom Full time

R&D Manufacturing Technician

Student Welfare Officer

Intelligence Processor

Contact Centre Operations Manager

Assistant Head of Accommodation

Anti Money Laundering Service Delivery Lead

Supervisor

Junior Buyer

I want to receive the latest job alerts for process lead in shepperton, sry

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