Senior sales specialist Work, Jobs in Shepshed, Lec (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
13d
New Business Outreach Specialist
Blue Light Card —Leicester
- Hybrid work
- Sales
- Negotiation
- Free parking
- Annual leave
4d
Business Development Manager
PHSGroup —Wilnecote
- £60,000 - £110,000 a year
- Sales
- Business development
- Driving
- Work from home
Senior Lettings Manager - UK
Dwelly —Loughborough
- Management
- Sales
- Leadership
1d
Business Development Manager
Twisted Inc Limited —Old Dalby
- Hybrid work
- Sales
- Business development
- Travel
Quick apply
13d
Lead Comms & Events Specialist
NEXT —Leicester
- From £44,000 a year
- Full-time
- Mentoring
- Free parking
- Employee discount
10d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Sales Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- Mentoring
Quick apply
Commercial Manager
Vadella —Nottingham
- Hybrid work
- Sales
- Bachelor's degree
- Contracts
- Annual leave
- Employee discount
Quick apply
Business Development Manager - Energy & Sustainability
The Consultus International Group —Leicester
- Full-time
- Hybrid work
- Business development
- Communication skills
Quick apply
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
Quick apply
Head of Digital Marketing & Client Strategy
Marketing Lawyers —Nottingham
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Leadership
Quick apply
14d
Regional Controller
Nationwide Platforms —Lutterworth
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
- Employee discount
3d
Event Operations Manager
Lemoncake Events —Lichfield
- From £45,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
7d
Infor M3 Senior Presales Solutions Architect
Columbus United Kingdom —Nottingham
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
Technical Solutions Manager
GAP Group —Swadlincote
- Full-time
- Sales
- Organisational skills
- Communication skills
Junior Sales Engineer
Assystem —Derby
- CRM software
- Sales
- Engineering
- Employee assistance programme
T Desk Assistant
Otis —Leicester
- Full-time
11d
Real Estate Senior Associate / Solicitor
Nelsons —Leicester
- Full-time
- Hybrid work
- Annual leave
- Employee discount

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senior sales specialist jobs near shepshed, lec

Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
13 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

senior sales specialist jobs in shepshed, lec

Customer Support Team Leader & Account Manager

New Business Outreach Specialist

Business Development Manager

Senior Lettings Manager - UK

Business Development Manager

Lead Comms & Events Specialist

Account Manager

Sales Manager

Commercial Manager

Business Development Manager - Energy & Sustainability

Key Account Manager

Senior ERP Support Analyst

Head of Digital Marketing & Client Strategy

Regional Controller

Event Operations Manager

Infor M3 Senior Presales Solutions Architect

Technical Solutions Manager

Junior Sales Engineer

T Desk Assistant

Real Estate Senior Associate / Solicitor

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