Lead hand Work, Jobs in Sherburn In Elmet, Nyk (with Salaries)

Customer Care Representative June 2026
Cromwell Polythene Ltd —Sherburn in Elmet
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
Deputy Manager – Residential Care Home
Selby —Selby
- £29,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Software troubleshooting
- Customer service
Quick apply
7d
Deputy Manager
Iceland —Castleford
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Training Manager
The Royal Masonic Benevolent Institution Care Company —York
- £33,312.50 a year
- Weekend availability
- Microsoft Powerpoint
- Organisational skills
- IT
- Free parking
- Paid training
Team Leader
GXO Logistics —Leeds
- £29,870 a year
- Full-time
- Management
- Organisational skills
- Warehouse experience
- Annual leave
- Employee assistance programme
12d
Senior Event & Production Manager
Hedonist Creative Brand Agency —Leeds
- £45,000 a year
- Weekend availability
- Hospitality
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
Continuous Improvement Manager
Shepley Spring Ltd —Knaresborough
- £50,000 - £65,000 a year
- Full-time
- Engineering
- Microsoft Office
- Continuous improvement
- Free parking
- Gym membership
Quick apply
14d
Production Line Leader
IPS —Sherburn in Elmet
- £28,840.50 a year
- Full-time
- Heavy lifting
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Area Care Manager
Helping Hands —Leeds
- £55,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Stores Co-ordinator
Heineken International B.V. —Tadcaster
- £27,000 a year
- Full-time
- Forklift
- Employee discount
Quick apply
7d
Operator
Heineken International B.V. —Tadcaster
- £27,829 a year
- Full-time
- Microsoft Office
- Warehouse experience
Quick apply
6d
Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
Shift Manager
Five Guys UK —York
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Assistant Night Manager
Malmaison —York
- £31,413.88 a year
- Night shift
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Manager in Training
Domino's —Sherburn in Elmet
- £12.71 - £13.50 an hour
- Weekend availability
- Customer service
- Organisational skills
- Paid training
- Annual leave
Behaviour Mentor
justteachers —Leeds
- £100 - £140 a day
- Full-time
- Childcare
- Management
- Experience working with children
- Health & wellbeing programme
- Referral programme
Quick apply
Team Leader
Leonard Cheshire —Wetherby
- £15.15 an hour
- 12 hour shift
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Assistant General Manager
Popeyes UK —York
- £31,000 - £35,000 a year
- Full-time
- Fast casual restaurant
- Quick service & fast food restaurant
- Employee discount
- Referral programme
Quick apply

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Customer Care Representative June 2026

Cromwell Polythene Ltd
Sherburn in Elmet

Quick apply

Job details

Full-time

Benefits

Company pension
Life insurance

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
IT
Communication skills

Full job description

At Cromwell, we believe success starts with people. Our Culture of Excellence means every colleague is valued,

supported, and empowered to deliver their best work. By setting high standards and celebrating achievements, we

create an environment where professionalism and enjoyment go hand in hand.

As part of our Sales Team, the Customer Care function is at the heart of delivering exceptional service. You’ll be the

first point of contact for customers, ensuring every interaction reflects Cromwell’s values of professionalism,

accountability, and innovation, while supporting our ambition for Industry Leadership.

As a Customer Care Representative, you will be responsible for providing outstanding service and administrative

support to the Sales Department. You’ll be the first to respond to emails, inbound calls and enquiries, resolving queries

efficiently and effectively wherever possible, and ensuring a seamless experience for every customer.

This role requires excellent communication skills, attention to detail, and a proactive mindset. You’ll work closely with

Account Managers, Business Development team and other departments to ensure customer needs are met, while also

contributing to team performance and continuous improvement.

ROLE AND RESPONSIBILITIES

Communicate directly with customers, delivering the highest standards of service.
Respond to inbound calls and enquiries, resolving queries where possible before escalating.
Process sales orders, confirming details with customers and liaising with Account Managers when needed.
Provide updates to customers on order progress, delivery dates, or lead times (including made-to-order or back-ordered items).
Work collaboratively with the Sales Team to improve efficiency, highlighting opportunities for improvement.
Identify opportunities to upsell products and services to customers.
Monitor and maintain stock levels, escalating issues such as extraordinary usage or outages to management.
Process returns, credit notes, and missing stock requests in line with company procedures.
Organise customer sample requests.
Manage the shared sales email inbox, forwarding enquiries to the Sales Manager where required.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Previous customer service or administrative experience preferred (ideally in a sales support environment), although training will be provided.

Cromwell Polythene believes in developing their team members through structured learning and development opportunities as part of our culture.

Requirements

Excellent verbal and written communication skills.

Strong problem-solving abilities and a keen attention to detail.

Strong IT skills (including Microsoft 365 - Word, Excel, Outlook, Teams)

Familiarity in using customer relationship management (CRM) systems (desirable).

A friendly and approachable demeanor.

A resilient and adaptable personality, capable of handling challenging situations.

Ability to work effectively in a team environment.

Passionate about delivering exceptional customer service.

This is a fully office-based role in Leeds, West Yorkshire (UK). Applicants must already have the existing right to work in the UK, as we are unable to offer visa sponsorship.

Benefits

Competitive salary
Profit Share*
Life insurance
Workplace pension*
Private medical benefits (taxable)*

conditions apply

Quick apply

Refine Your Search

lead hand jobs in sherburn in elmet, nyk

Customer Care Representative June 2026

Deputy Manager – Residential Care Home

Senior Technical Support Advisor

Deputy Manager

Training Manager

Team Leader

Senior Event & Production Manager

Continuous Improvement Manager

Production Line Leader

Area Care Manager

Stores Co-ordinator

Operator

Customer Services Team Leader

Shift Manager

Assistant Night Manager

Manager in Training

Behaviour Mentor

Team Leader

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Assistant General Manager

I want to receive the latest job alerts for lead hand in sherburn in elmet, nyk

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