Senior researcher Work, Jobs in Shirehampton, Bst (with Salaries)

Senior User Researcher
Serco Group —Bristol
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- IT
- Employee assistance programme
- Employee discount
Higher Research Officer (x2)
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Presentation skills
- Communication skills
10d
Research Associate in QET LABS /Senior Research Associate
University of Bristol —Bristol
- £37,099 - £46,974 a year
- Full-time
- Doctoral degree
- Engineering
- Laboratory experience
Senior Product Designer - Interactive Learning and Games
Discovery Education —Bath
- £53,300 - £60,050 a year
- Full-time
- AI
- Communication skills
- School
- Employee assistance programme
Quick apply
14d
Lecturer (Assistant Professor)/ Senior Lecturer (Associate Professor) / Reader (Associate Professor) in NLP, Reinforcement Learning or AI Security/Assurance/Verification
University of Bath —Bath
- £47,389 - £73,709 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
- Annual leave
- Employee discount
Travel Logistics Coordinator
Ski Transfer Logistics Ltd —Bristol
- £25,420 - £29,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
Quick apply
3d
Senior Research Associate in Petrological Controls on Ore Genesis
University of Bristol —Bristol
- £43,482 - £50,253 a year
- Full-time
- Doctoral degree
- University
- Travel
9d
Lecturer/Senior Lecturer
University of Bath —Bath
- £47,389 - £67,468 a year
- Full-time
- Doctoral degree
- Engineering
- University
- Annual leave
- Employee discount
Chief Scientific Officer
Antiverse —Cardiff
- Flexible schedule
Research Ethics and Integrity Manager
University of Bristol —Bristol
- £50,253 - £58,225 a year
- Full-time
- University
- Business
- Communication skills
7d
Head of Strategic Media and Research Communications
University of Bath —Bath
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
- Employee discount
7d
Senior Data Engineer - (GCP)
Office for National Statistics —Newport
- £41,985 a year
- Full-time
- Hybrid work
- Presentation skills
- Python
7d
Senior Manager, Development & Production Chemistry
Bio-Techne —Bristol
- £62,200 - £99,580 a year
- Full-time
- Doctoral degree
- Driving
- Communication skills
- Employee stock purchase plan
22h
Senior Data Engineer
Office for National Statistics —Newport
- £41,985 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Python
7d
Senior Photonics Process Engineer
Finchetto Ltd. —Cardiff
- Data analysis skills
- Presentation skills
- Mentoring
Quick apply
Director, Global Sourcing
Revvity —Cardiff
- Master's degree
- Bachelor's degree
- No degree
Senior Research Associate in Children's Social Care
University of Bristol —Bristol
- £43,482 - £50,253 a year
- Part-time
- Project management
- Contracts
- School
11d
Lecturer/Senior Lecturer (Assistant/Associate Professor) in Astrophysics
University of Bath —Bath
- £47,389 - £67,468 a year
- Full-time
- Doctoral degree
- University
- Annual leave
- Employee discount
Senior Thermal Mechanical Engineer
Graphcore —Bristol
- Engineering
- Master's degree
- Mechanical knowledge
- Annual leave
Information Security Officer (ALSPAC)
University of Bristol —Bristol
- £35,608 - £39,906 a year
- Part-time
- Hybrid work
- Computer literacy
- IT
- School
3d

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Senior User Researcher

Serco Group -
Bristol

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Pegasystems
Analysis skills
Presentation skills
IT
AI
SPSS
Communication skills

Full job description

Senior User Researcher
Location: Abbey Wood, Bristol (Filton) with UK Travel
Salary: £45-50k DOE
Full Time, Permanent
Band 4

Overview

Serco is expanding its Armed Forces Recruitment Service (AFRS) and we're looking for a Senior User Researcher to lead Primary User Group research at a critical stage of our programme.

This isn't a role for someone who wants to sit behind a desk and theorise — it's a role for someone who gets out in the field, talks to real users, and turns what they find into insight that actually changes things.

As part of this you’ll:

Lead and deliver primary and secondary user research across the AFRS candidate journey
Design and run surveys, interviews, and field-based research at Career Centre locations and recruitment events
Analyse qualitative and quantitative data and translating findings into clear, actionable insight
Act as the main point of contact into the Authority's Senior Lead User Researcher and the Government Service Standard (GSS) coherence team
Support the GSS Beta assessment by generating the evidence base required for submission
Embed candidate feedback such as cNPS and continuous feedback loops into BAU delivery
Collaborate across a multi-partner model including the MoD (client), Akkodis (systems Integrator), TMP (marketing partner), Pega (core platform [provider), PA Consulting (strategic partner) and Adecco (recruiting partner) to ensure UR outputs such as the user needs register are grounded in real user needs

What you’ll need to do the role:

A strong grounding in user research methods — surveys, interviews, and field-based insight — with at least two years' hands-on experience
The ability to analyse large volumes of qualitative and quantitative data and translate findings into clear recommendations
Familiarity with statistical analysis tools (e.g. SPSS or equivalent) and a comfort with using AI to support research and analysis
Experience working in large, complex or public sector organisations where research informs real decisions at scale
Strong stakeholder management skills — able to influence and align without direct authority across a multi-partner environment
Excellent communication skills, confident presenting insight to senior leaders and external clients alike
A self-starting approach — able to own and deliver research activity independently at pace

Desirable

Experience working within a Government Digital Service (GDS) or GSS framework, ideally through alpha, beta, or live assessments
Familiarity with users including candidate, recruiter, careers advisors, clinicians, or customer research methods and embedding insight into operational delivery
A background in defence, government, or other regulated environments
Experience working within a multi-partner or managed service delivery model
Experience of IT controls testing or audit would be a bonus, but it's not essential. If you understand how finance or IT systems work and you have the aptitude for careful, structured work — we want to talk to you.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

Flexible working considered
Pension – 6%
Chance to contribute to innovation in the public services
A company passionate about diversity and inclusion
Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
A safe and supportive culture.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected].

defencejobs

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Refine Your Search

senior researcher jobs in shirehampton, bst

Senior User Researcher

Higher Research Officer (x2)

Research Associate in QET LABS /Senior Research Associate

Senior Product Designer - Interactive Learning and Games

Lecturer (Assistant Professor)/ Senior Lecturer (Associate Professor) / Reader (Associate Professor) in NLP, Reinforcement Learning or AI Security/Assurance/Verification

Travel Logistics Coordinator

Senior Research Associate in Petrological Controls on Ore Genesis

Lecturer/Senior Lecturer

Chief Scientific Officer

Research Ethics and Integrity Manager

Head of Strategic Media and Research Communications

Senior Data Engineer - (GCP)

Senior Manager, Development & Production Chemistry

Senior Data Engineer

Senior Photonics Process Engineer

Director, Global Sourcing

Senior Research Associate in Children's Social Care

Lecturer/Senior Lecturer (Assistant/Associate Professor) in Astrophysics

Senior Thermal Mechanical Engineer

Information Security Officer (ALSPAC)

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