Customer service manager Work, Jobs in Shropshire (with Salaries)

Centre Manager
Halfords —Shrewsbury
- £35,229 - £51,448 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
9d
Customer Experience Manager
Sainsbury's —Telford
- From £32,700 a year
- Management
- Leadership
- Employee discount
Hotel Manager
TravelodgeHotels —Shrewsbury
- £30,000 a year
- Part-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
12h
Customer Service Manager - Oswestry
Morrisons —Oswestry
- Hospitality
- Team management
- Employee discount
Quick apply
Service Delivery Manager
Specialist Network Operations —Oswestry
- £30,000 - £35,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Computer networking
Quick apply
5d
Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Shrewsbury
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Continuous Improvement Lead
Window Systems Division —Telford
- Full-time
- Computer literacy
- Engineering
- Microsoft Office
Tea Room Manager
Arley Estate —Bewdley
- £30,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- In-person
- Free parking
- Employee assistance programme
Quick apply
14d
Specialist Housing Case Manager
Housing Plus Group —Telford
- £35,009 a year
- Full-time
- IT
12d
Shrewsbury Assistant Store Manager
Fatface Corporation —Shrewsbury
- Full-time
- Management
- Sales
- Customer service
- Employee assistance programme
- Employee discount
7h
Key Account Manager - Retail
DeterTech —Telford
- £45,000 - £55,000 a year
- Full-time
- Sales
- Leadership
- Negotiation
Quick apply
Padel Club Manager/Coach
Bradshaws Padel Club —Codsall
- £24,420 - £35,000 a year
- Part-time
- Management
- First Aid Certification
- In-person
- Free parking
- Store discount
Quick apply
Store Manager - Convenience Shrewsbury Shropshire
Morrisons —Shrewsbury
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
Store Manager - Supermarket
Sainsbury's —Ludlow
- From £37,450 a year
- Human resources
- Employee discount
14d
Hotel - Duty Manager
Premier Inn —Shrewsbury
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
13d
Duty Manager
Premier Inn —Telford
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Head Barista
poppa m ltd —Shrewsbury
- £11.00 - £13.50 an hour
- Part-time
- Serving
- Customer service
- Basic maths
- Employee discount
Quick apply
7d
Financial Inclusion Manager
Housing Plus Group —Telford
- £57,493.90 a year
- Full-time
- Management
- Leadership
12d
Business Development Manager X2 - UK North and South
Liquid Fleet —Wellington
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Employee discount
Quick apply
Trade Counter Branch Manager - Bridgnorth
Dormakaba Group —Bridgnorth
- Full-time
- Management
- Organisational skills
- Communication skills

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customer service manager jobs near shropshire

Centre Manager

Halfords -
Shrewsbury

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Job details

Full-time
£35,229 - £51,448 a year
9 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Management
Sales
IT
Communication skills
Time management

Full job description

Job no: 566350
Work type: Full time
Site: Shrewsbury
Categories: Autocentre Management
Location: Shropshire
Salary: £35,229 - £51,448 per year
Business Area: Autocentres

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. Supported by an Assistant Manager and Workshop Controller you’ll lead a team of around 11, with skilled technicians and customer services advisors to deliver a seamless service.

On-target earnings up to £51,448
Comprising a base salary of £35,229 - £42,048
An uncapped monthly bonus scheme with average additional earnings of £9,400 per year.
5 days a week
Earn extra with our refer a friend scheme – T&C’s Apply.

To be a success in this role:

You’ll have a track record of achieving success with teams, working to give customers a fantastic experience. Accountable for the day to day running of your Centre, for maximising profit and minimising loss, in this role you’ll really come into your own.

Delivering excellence will be woven through everything that you and your team do, both in terms of quality standards and results.

You’re no stranger to efficiency, and will optimise workforce scheduling, ensuring maximum capacity in the Centre to meet customer demand. Alongside this, with your analysis of customer metric and Centre performance data, you’ll lead your team to deliver against – and exceed - sales margin and profit targets.

Along with:

Experience of exceeding customer metrics targets through effective management
Experience of delivering coaching/training in the moment to colleagues
Management experience, including managing capability and performance
Experience of developing colleagues through delivery of technical training
A track record of success in delivering against sales targets
Experience of meeting compliance standards across Health and Safety and quality
Excellent communication skills, verbally and in writing
Experience of labour force scheduling, with proven time management skills

IT proficient, with experience of using Microsoft packages, including Word, Excel and ideally PowerPoint, with the aptitude to learn in-house systems
A current full valid driving licence

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

25% off most of our products in Halfords Retail stores and online
Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
At least 25% colleague discount at Tredz
Life assurance
Uniform
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
Option to join our Sharesave scheme: save to purchase shares at a 20% discount
Cycle2Work scheme
Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

You will need to be available to attend Redditch Head Office for an assessment centre, dates to be confirmed.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Apply Now

Refine Your Search

customer service manager jobs in shropshire

Centre Manager

Customer Experience Manager

Hotel Manager

Customer Service Manager - Oswestry

Service Delivery Manager

Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped

Continuous Improvement Lead

Tea Room Manager

Specialist Housing Case Manager

Shrewsbury Assistant Store Manager

Key Account Manager - Retail

Padel Club Manager/Coach

Store Manager - Convenience Shrewsbury Shropshire

Store Manager - Supermarket

Hotel - Duty Manager

Duty Manager

Head Barista

Financial Inclusion Manager

Business Development Manager X2 - UK North and South

Trade Counter Branch Manager - Bridgnorth

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