Software support analyst Work, Jobs in Silchester, Ham (with Salaries)

Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Data Entry Assistant
Satellite Applications Catapult —Didcot
- £25,000 - £28,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Word processing
- Work from home
- Employee assistance programme
13d
Business Analyst
Diligenta —Reading
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Technology Support Analyst
Stevens & Bolton —Guildford
- Weekend availability
- Remote
- Customer service
- Windows
- Organisational skills
13d
Field Support Analyst
Unitemps Surrey —Guildford
- £17.13 an hour
- Temporary
- Windows
- IT
- Linux
- Annual leave
Quick apply
14d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Information Security & Assurance Analyst
De La Rue —Basingstoke
- Monday to Friday
- Travel
- IT
13d
IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
IT Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
IT Engineer
Elliott Company —Silchester
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- IT
Public Health Programme Officer - Health Intelligence
Royal Borough of Windsor and Maidenhead —Maidenhead
- £39,526 - £43,613 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Free parking
- Annual leave
1h
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
Systems Support and Configuration Officer
Soha Housing Limited —Didcot
- £39,650 a year
- Full-time
- Customer service
- SharePoint
- IT
Quick apply
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Business Analyst, Associate
Infor —Farnborough
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- SQL
8d
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Systems Ops Analyst
Epicor —Bracknell
- Up to £51,000 a year
- Full-time
- Azure
- Windows
- SQL
1d
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
AI Transformation & Enablement Analyst
Loftware UK —Reading
- £40,000 - £150,000 a year
- Hybrid work
- Azure
- Master's degree
- AWS
Quick apply
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme

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Sage ERP Software Support Consultant (Finance)

Mysoft
Fleet

Quick apply

Job details

Full-time

Benefits

Free parking
Employee assistance programme
Paid volunteer time
Sick pay

Qualifications

Accounts receivable
Sage
Microsoft Excel
Accounts payable
Software troubleshooting
Customer service
Supply chain
ERP systems
Business processes
Microsoft Office
SQL
Accounting
Organisational skills
Application support
Communication skills
Time management

Full job description

Here at Mysoft, we're on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary propriety X3CloudDocs solution. We are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!

We're looking for a dedicated Support Consultant to join our team to support our customers using Sage X3, Sage Intacct and Mysoft proprietary solutions, with a particular focus on finance related processes and modules. You'll play a key role in helping customers improve financial processes, overcome system challenges and get maximum value from their business systems.

The ideal candidate will have ERP experience, preferably with Sage X3 or Sage 200, gained within a finance-focused environment. However, we will also consider applications from Support Consultants, Application Support Analysts, or similar professionals with experience supporting and troubleshooting finance-related software and technologies.

We would also welcome applications from individuals currently working in finance roles who possess strong technical aptitude and are looking to transition into a technology-focused career.

This role offers an excellent opportunity to develop specialist expertise in a leading ERP solution, work with innovative technology, and build a rewarding career within a collaborative and supportive team environment. Comprehensive cross-training will be provided, supported by the Sage Academy and ongoing professional development opportunities.

What you'll be doing…

Managing customer support incidents from initial investigation through to resolution, ensuring regular communication and high levels of customer service.
Investigating and resolving functional issues across Sage X3, Sage Intacct and Mysoft proprietary solutions, with a focus on finance processes and modules.
Providing expert guidance and troubleshooting support for finance functions including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting.
Analysing issues to identify root causes, prioritise effectively and escalate where additional technical or commercial support is required.
Collaborating with Consultancy, Development and Technical teams to deliver effective customer solutions and continuous service improvements.
Maintaining accurate support documentation, contribute to knowledge sharing and build strong customer relationships through professional, responsive communication.

What we're looking for…

Strong understanding of finance operations, accounting principles and core finance workflows including general ledger, accounts payable, accounts receivable and reporting.
Proven experience supporting ERP software and finance-related business processes within a commercial, customer-focused environment is highly advantageous
Excellent analytical, troubleshooting and problem-solving skills, with the ability to investigate and resolve software support issues effectively.
Strong communication and stakeholder management skills, with the ability to explain technical concepts clearly to non-technical users.
Highly organised, with the ability to prioritise and manage multiple issues in a fast-paced environment, alongside strong Microsoft Office and Excel skills.
Desirable: experience with Sage X3, Sage Intacct, SQL or database tools, and experience within manufacturing, distribution or supply chain sectors.

We'd love to hear from you if you have:

Excellent customer service and communication skills, with the ability to build strong relationships and support customers confidently under pressure.
A methodical and analytical approach to problem-solving, with strong attention to detail and accuracy.
The ability to communicate clearly with both technical and non-technical users across phone, email and remote support channels.
Strong organisational and time management skills, with the ability to prioritise and manage multiple issues in a fast-paced environment.
A proactive, positive approach to learning, with the ability to work independently while collaborating effectively within a team.
A professional, customer-focused mindset with a strong sense of ownership, accountability and adaptability.

Working for Mysoft

At Mysoft, you'll have the opportunity to get your hands-on cutting-edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth.

On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available.

While our preference is for someone who can work from the office three days a week, we would consider a fully remote arrangement for the right candidate

Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.

Quick apply

Refine Your Search

software support analyst jobs in silchester, ham

Sage ERP Software Support Consultant (Finance)

Data Entry Assistant

Business Analyst

Technology Support Analyst

Field Support Analyst

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Information Security & Assurance Analyst

IT Service Desk Analyst

IT Analyst

IT Engineer

Public Health Programme Officer - Health Intelligence

Level 2 Support Analyst

Systems Support and Configuration Officer

1st Line Support Analyst

Business Analyst, Associate

Assoc Application Analyst

Systems Ops Analyst

Associate Application Analyst

AI Transformation & Enablement Analyst

2nd Line Support Analyst

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