Customer success specialist Work, Jobs in Silsoe, Bdf (with Salaries)

Customer Success Agent
Lanas Healthcare Technology Ltd —Milton Keynes
- Monday to Friday
- Continuous improvement
- Typing
- Communication skills
- Annual leave
- Work from home
Quick apply
6h
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Financial services
- Work from home
- Gym membership
Customer Success & Renewals Specialist
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
7d
Nursery Sales Executive
Todds Nursery Ltd —Biggleswade
- Full-time
- Management
- Sales
- Business development
Quick apply
Customer Success People Lead
Xero —Milton Keynes
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
Recruitment Coordinator
The Bedford College Group —Bedford
- £25,585 - £30,915 a year
- Part-time
- Customer service
- Microsoft Office
- Human resources
- Annual leave
4d
Team Leader
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
13d
Receptionist
The Bedford College Group —Bedford
- £25,467 - £28,482 a year
- Part-time
- Continuous improvement
- Organisational skills
- Front desk
- Annual leave
6d
Deputy Regional Operations Manager
Wilson James —Milton Keynes
- £45,000 a year
- Full-time
- Management
- Customer service
- Computer literacy
- Annual leave
- Employee discount
7d
Employee Relations Specialist - 12 month Fixed Term Contract
Dominos —Milton Keynes
- Travel
- Human resources
Customer Assistant
Lidl —Letchworth
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
Order Processing & Portal Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- ERP systems
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Marketing Specialist
Medtronic —Watford
- £54,400 - £81,600 a year
- Full-time
- Remote
- Project management
- Travel
- Marketing
Supply & Stock Specialist
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- Spanish
- Customer service
- Continuous improvement
- Annual leave
- Flexible schedule
Quick apply
Service Quality Executive
London Luton Airport —Luton
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Employee discount
5d
Client Solutions Executive
TECHNIA GmbH —Milton Keynes
- Hybrid work
- Business development
Dealership Host and Administrator
RPM Independent Porsche Specialists Ltd —Tring
- Full-time
- Serving
- Microsoft Office
- Administrative experience
Quick apply
12d
Business Development Representative
Teletrac Navman —Milton Keynes
- Hybrid work
- Business development
- Communication skills
Customer Service Specialist - 1 year FTC
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
Quick apply

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customer success specialist jobs near silsoe, bdf

Customer Success Agent

Lanas Healthcare Technology Ltd
Milton Keynes

Quick apply

Job details

6 hours ago

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Paid volunteer time

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Upselling
Complaint handling
Continuous improvement
Computer hardware
Technical support incident logging
Software testing
Customer interaction
Typing
Application support
Communication skills
Add-on sales

Full job description

About Us

Lanas is igniting healthcare innovation. For nearly three decades, we have connected GPs, pharmacists, specialists, surgeons, and other healthcare professionals with the best technology possible, from trusted everyday systems to new innovative tools that add real value for our customers.

Our technology is used by millions of clinical users in over twenty countries. From core clinical workflows to AI-driven innovation, our products help reduce admin, improve access, drive efficiencies, and support safer, more connected care.

Position:

We have an exciting opportunity for a Customer Success Agent to join our busy Customer Success Team, supporting our Software iMedDoc based in our Milton Keynes office.

Reporting directly into the Customer Success Manager, you will be responsible for resolving customer queries, ensuring satisfaction, and identifying opportunities to add value through upselling our software and additional modules. This is an excellent opportunity to build your career in a fast-paced, global company.

Responsibilities include but are not limited to:

To support and work with customers to get the most from our products, including, identifying upselling opportunities and building on this.
To identify, resolve, log and follow up all client queries at all levels of support.
Working on the Support Team troubleshooting our in-house software over the phone or via Remote Dial.
Troubleshooting hardware problems e.g., PCs/Printers/Networks/Scanners.
Working with other colleagues on the team to help resolve customer issues.
Testing new versions of the software and leasing with the Development Department to report any potential issues found.
Working closely with our hardware desk to resolve issues.
Liaising with our field engineers to arrange site visits for issues that cannot be solved over the phone.
Ensure that the highest level of communication is maintained with regard to client queries, issues, and complaints.
Contribute to a culture of continuous improvement and customer excellence.

Requirements:

The ideal candidate will possess the following qualification, skills, knowledge, and attributes:

Both graduates and experienced candidates’ welcome.
You must be able to multi-task and have excellent communication and keyboard skills.
Excellent telephone manner and interpersonal skills.
Willingness to learn.
Good team player.
Positive and flexible attitude.
Highly motivated.
Professional approach and strong team player.
Interest in developing a career in customer success, with a mindset focused on customer outcomes and value.

Other information:

At Lanas, you can expect challenging projects, task ownership, continuous training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care. Further, you can also expect:

Company matched pension scheme.
22 days annual leave, increasing yearly up to 26 days.
Working abroad opportunities – 20 working days per year.
Flexible working.
2 paid CSR Volunteering/Charity Days per year.
1 Wellbeing Day per year.
Enhanced Maternity & Paternity Benefits.
Full access to our Employee Assistance Programme.
Regular wellbeing supports and webinars.
Annual leave purchase scheme.
The ability to work from home on a Monday and Friday

Lanas is an equal opportunities employer.

Quick apply

Refine Your Search

customer success specialist jobs in silsoe, bdf

Customer Success Agent

Customer Service Specialist

Customer Success & Renewals Specialist

Nursery Sales Executive

Customer Success People Lead

Luxury Events & Fundraising Relationship Executive

Recruitment Coordinator

Team Leader

Receptionist

Deputy Regional Operations Manager

Employee Relations Specialist - 12 month Fixed Term Contract

Customer Assistant

Order Processing & Portal Coordinator

Customer Marketing Specialist

Supply & Stock Specialist

Service Quality Executive

Client Solutions Executive

Dealership Host and Administrator

Business Development Representative

Customer Service Specialist - 1 year FTC

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