Adoption manager Work, Jobs in Smethwick, Wmd (with Salaries)

Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Project Manager
Quanex —Wolverhampton
- Full-time
- PMP
- Engineering
- Master's degree
- Employee assistance programme
Quick apply
Delivery Manager
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
12d
Public Relations Account Manager
Stone Junction Ltd —Stafford
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Writing skills
- Business development
- Travel
- Annual leave
- Flexitime
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Business Systems & Continuous Improvement Manager
WSCS Global —Kidderminster
- £50,000 - £60,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Continuous improvement
Quick apply
14d
HR Business Partner - Technology & Engineering (12 Month Fixed-Term Contract)
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- Human resources
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Training & Implementation Project Manager
Pinewood.AI —Solihull
- Hybrid work
- Team management
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
HubSpot Manager
Focus Group —Birmingham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Head of Customer Operations
OneAdvanced —Birmingham
- Management
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Bereavement leave
Product Manager
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Deputy Manager
Hollywoodbowlgroup —Birmingham
- Up to £30,500 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
3d
Contractor Update Administrator Opportunities
Platform Housing Group —Birmingham
- Full-time
- Remote
- Administrative experience
- Travel
- Data entry
- Annual leave
- Employee assistance programme
3d
Team Leader
HM Courts & Tribunal Service —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
5d
Senior Manager, MI & Transformation
SW Group —Birmingham
- Full-time
- Hybrid work
- Team management
- Analytics
Quick apply
Digital Transformation Project Manager
Apollo Home Healthcare —Wolverhampton
- £50,000 - £65,000 a year
- Full-time
- SharePoint
- AI
- Annual leave
Programme Manager
Echo Managed Services —Walsall
- Up to £85,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
CRM Manager
Steer —Birmingham
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Project Coordinator 12month FTC
Safran —Wolverhampton
- Full-time
- PMP
- Communication skills
- Annual leave
Customer Insight and Intelligence Manager
Platform Housing —Birmingham
- Up to £55,938 a year
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme

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Housing Manager

Pinnacle Group -
Birmingham

Quick apply

Job details

Full-time
£45,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Driving Licence
Stakeholder collaboration
Stakeholder liaison
Coaching
Tenant engagement
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Team management
Client services
Organisational skills
Residential lettings
Management reporting
Customer support
Professional development mentoring
Customer interaction
Budgeting
Training & development
Leadership
Communication skills
Property management
Tenancy renewal processing
Stakeholder management

Full job description

Job Introduction

Pinnacle Group are looking for an experienced Housing Team Manager to lead and support the property management team to deliver consistent, high-quality service across all properties from Gloucester to Birmingham. In this role, you will lead the regional property management team to provide expert and holistic management to all residents homes and commuities.

Place by Pinnacle is the home of our Market Rent operations, delivering nationwide, institutional-grade property management and lettings across single and multi-family homes.We combine specialist expertise with the scale and support of the wider Pinnacle Group to offer efficient, insight-driven services with a strong focus on return on investment for institutional investors.

The ideal candidate will bring strong housing expertise, proven team‑leadership experience, and a passion for delivering customer‑focused services. They will be confident managing multi‑site operations, analysing KPIs, supporting and developing property managers and maintaining high compliance standards. Excellent organisational, communication, and stakeholder‑engagement skills are essential, along with the ability to balance competing priorities while driving continuous improvement across the portfolio. A CIH/ARLA qualification (or willingness to obtain one), combined with a commitment to operational consistency, resident engagement and effective budget oversight, will be key attributes for success in this role.

This is a full-time, hybrid working role with the working hours of 9AM-5.30PM, Monday-Friday.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Lead and support the property management team to deliver consistent, high-quality service across all properties.
Oversee all aspects of the tenancy lifecycle, including viewings support, move‑ins, tenancy renewals, tenancy changes, and move‑outs.
Conduct staff 1‑1s, run internal operational meetings, and support engagement with external stakeholders.
Manage the completion and accuracy of monthly KPI reporting, ensuring timely submission aligned with contract requirements.
Support the Account Director with client reporting, including KPI documentation, analysis, and performance updates.
Promote and embed “the Pinnacle Way,” driving a culture of excellent customer service and community‑focused delivery.
Guide property managers on budget management, issuing demands, and reporting on expenditure in line with client and resident expectations.
Work closely with Technical Services to maintain full legislative and health & safety compliance across all sites.
Collaborate with Lettings, Mobilisation, and Projects teams to ensure seamless tenant journeys, onboarding of new sites, rent reviews, and satisfaction surveys.
Oversee monthly invoicing, digital service platform adoption, and local resident‑engagement initiatives to enhance operational efficiency and satisfaction levels.

Key requirements:

Strong knowledge of housing legislation, compliance requirements and sector best practice
Proven leadership ability with experience motivating, coaching and developing property managers
Skilled in producing, reviewing, and analysing monthly KPI data to identify trends and drive improvements
Experienced in budget management, reviewing expenditure, issuing service charge demands, and ensuring operational consistency across multi‑site portfolios
Excellent communication and organisational skills, with a commitment to exceptional customer service and a willingness to obtain CIH/ARLA (if not already held)
Full UK driving license

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Bonus

Quick apply

Refine Your Search

adoption manager jobs in smethwick, wmd

Housing Manager

Project Manager

Delivery Manager

Public Relations Account Manager

Manager of Dedicated Implementations - EMEA

Business Systems & Continuous Improvement Manager

HR Business Partner - Technology & Engineering (12 Month Fixed-Term Contract)

Training & Implementation Project Manager

HubSpot Manager

Head of Customer Operations

Product Manager

Deputy Manager

Contractor Update Administrator Opportunities

Team Leader

Senior Manager, MI & Transformation

Digital Transformation Project Manager

Programme Manager

CRM Manager

IT Project Coordinator 12month FTC

Customer Insight and Intelligence Manager

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