Compliance officer Work, Jobs in Solihull (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Complaints and Compliance Officer
Medical Expert Witness Alliance (MEWA) LLP —Birmingham
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
5d
Exams Officer
A-Team Academy —Birmingham
- £27,000 - £30,000 a year
- Part-time
- English
- Bachelor's degree
- Organisational skills
Quick apply
14d
Development Officer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
10d
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
5d
Compliance Contract Coordinator
Solihull Metropolitan Borough Council —St. Alphege
- £26,824 - £29,540 a year
- Customer service
- Administrative experience
- Organisational skills
3d
Contracts and Programme Monitoring Officer
Warwickshire County Council —Warwick
- £39,152 - £41,771 a year
- Full-time
- Data analysis skills
- English
- Contracts
- Annual leave
- Employee discount
11d
Community Safety Officer - Campus Services - 99701 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Full-time
- University
- IT
- Communication skills
- Annual leave
- Sick pay
Data Officer
Ark Schools —Birmingham
- £27,147.26 - £35,412.00 a year
- Full-time
- Hybrid work
- School
- Employee assistance programme
Legal and Compliance Officer
NewGenn Solutions Ltd —Coventry
- £42,000 - £45,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Free parking
- Relocation assistance
Quick apply
Senior Compliance Officer
NFP Corp —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Annual leave
- Employee discount
Customer Services Officer (Contact Centre-based)
Midland Heart —Birmingham
- £27,953 a year
- Full-time
- Customer service
- IT
- Annual leave
- Employee discount
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
14d
Go Abroad Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
11d
Membership Support Officer
National Association of Funeral Directors —Solihull
- £21,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
12d
Security Officer
SCC —Birmingham
- £26,926.90 a year
- Weekend availability
- Hybrid work
- Communication skills
Policy Officer
Sisters Hospitallers CIO —Shenstone
- £30,000 - £35,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Case Management Officer
Caresoft Global —Solihull
- £17.00 - £17.69 an hour
- Full-time
- Customer service
- Continuous improvement
- Human resources
Quick apply
6d
Tenant Liaison Officer
Liberty —Birmingham
- £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Environmental Case Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
6d

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compliance officer jobs near solihull

Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour
13 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

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Refine Your Search

compliance officer jobs in solihull

Administration Officer

Complaints and Compliance Officer

Exams Officer

Development Officer

Intelligence Analyst

Compliance Contract Coordinator

Contracts and Programme Monitoring Officer

Community Safety Officer - Campus Services - 99701 - Grade 4

Data Officer

Legal and Compliance Officer

Senior Compliance Officer

Customer Services Officer (Contact Centre-based)

RBC Enterprise Officer

Go Abroad Officer

Membership Support Officer

Security Officer

Policy Officer

Case Management Officer

Tenant Liaison Officer

Environmental Case Officer

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