System engineer Work, Jobs in Solihull (with Salaries)

2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Baggage Maintenance Engineer
Birmingham Airport —Birmingham
- £57,673 a year
- Schematics
- Maintenance
- Continuous improvement
10d
Premises Officer/Site Manager - Soft Services
BAM UK & Ireland —Solihull
- £15.50 - £16.00 an hour
- Monday to Friday
- Travel
- Contracts
- In-person
11d
IT Support Engineer
wavenet —Shirley
- Full-time
- Computer networking
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Supplier Quality Engineer (SQE)
Norton Motorcycles —Solihull
- Engineering
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
Data Cabling Engineer (Birmingham)
Talkwire —Solihull
- £26,500 - £32,500 a year
- Overtime
- Schematics
- Travel
- Hand tools
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Electronics Engineer - Battery Circularity
EMR Group —Birmingham
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Customer Quality Engineer - Engines
Norton Motorcycles —Solihull
- Analysis skills
- No degree
- Travel
- Free parking
- Employee assistance programme
Quick apply
Internal Sales
Rubix —Solihull
- Full-time
- Manufacturing
Regional Technical Support Engineer
Collins Aerospace —Solihull
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Technician, Development and Test (UK) – Full Time
Drive System Design —Leamington Spa
- Full-time
- Project management
- Continuous improvement
- Free parking
Battery Disassembly and Test Technician
EMR UK —Birmingham
- Forklift
- Quality control
- Mechanical knowledge
- Annual leave
Continuous Improvement Coach
Newell Brands —Lichfield
- Full-time
- Continuous improvement
- Travel
- In-person
Quick apply
Estimator
Kier Group —Solihull
- Part-time
- Construction experience
- Negotiation
- Flexible schedule
Install Engineer
ASSA ABLOY —Solihull
Graduate Site Engineer
Omexom UK —Birmingham
- AutoCAD
- Microsoft Excel
- Management
Office & Business Support Manager
JS Morris Electrical Ltd —Solihull
- From £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Supervising experience
- Free parking
- Store discount
Quick apply
10d

I want to receive the latest job alerts for system engineer in solihull

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Support Engineer- Permanent

Focus Group -
Birmingham

Quick apply

Job details

£28,000 - £31,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder collaboration
Case record updates
Microsoft Exchange
Network infrastructure
Firewall
Service restoration
Continuous improvement
Network support
Customer support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

2nd Line IT Support Engineer

Location: Birmingham Hybrid

Salary: £28k - £31k

Shift pattern: between the hours of 7am-7pm

(Job Level internal reference: Associate)

At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions.

We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies.

This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex technical issues, taking ownership from initial diagnosis through to resolution.

Key Responsibilities

Own and manage escalated support cases through to resolution.
Troubleshoot issues across Microsoft 365, Windows, Active Directory, networking and infrastructure environments.
Work closely with customer IT teams, Field Engineers, 3rd Line Support and external suppliers.
Escalate cases appropriately, providing clear technical handovers and documentation.
Contribute to root cause analysis, problem management and continuous service improvement.
Maintain accurate case records and ensure service levels are met.

Requirements

Strong experience supporting Windows Desktop operating systems.
Experience troubleshooting Outlook, Exchange and Microsoft 365.
Working knowledge of Active Directory, Group Policy, DNS, networking, backup solutions, virtualisation, firewalls and routers.
Strong troubleshooting and remote diagnostic skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Excellent communication skills and a collaborative approach to problem solving.
Experience with Cisco or Fortinet technologies, Mac OS, Linux, Veeam, VoIP, SQL or wider networking technologies would be advantageous.

Benefits

This is an excellent opportunity for a technically capable engineer who enjoys solving complex problems, working with other IT professionals and taking ownership of challenging escalations within a supportive and growing technology business.

Apply today to join Focus Group and help deliver exceptional IT services to our customers.

Quick apply

Refine Your Search

system engineer jobs in solihull

2nd Line Support Engineer- Permanent

IT Field Engineer

Baggage Maintenance Engineer

Premises Officer/Site Manager - Soft Services

IT Support Engineer

Supplier Quality Engineer (SQE)

Service Desk Manager

Data Cabling Engineer (Birmingham)

Electronics Engineer - Battery Circularity

Service Desk Analyst / IT Support Help Desk Technician

Customer Quality Engineer - Engines

Internal Sales

Regional Technical Support Engineer

Technician, Development and Test (UK) – Full Time

Battery Disassembly and Test Technician

Continuous Improvement Coach

Estimator

Install Engineer

Graduate Site Engineer

Office & Business Support Manager

I want to receive the latest job alerts for system engineer in solihull

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected