Service delivery manager Work, Jobs in South Mimms, Hrt (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Recovery Worker
Community Led Initiatives —Luton
- £26,227.50 - £28,285.00 a year
- Full-time
- Experience working with children
- Mentoring
- In-person
- Annual leave
- Employee assistance programme
Quick apply
14d
Driver
AMT Vehicle Rental —Welwyn Garden City
- £12.71 an hour
- Full-time
- Microsoft Outlook
- IT
- In-person
- Annual leave
Quick apply
Scheme Manager
Hightown Housing Association —St Albans
- £34,320 a year
- Management
- Continuous improvement
- Leadership
- Annual leave
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Delivery Driver
Milk & More —Bishop's Stortford
- £31,834 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
13d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Assistant Store Manager
Aldi —Borehamwood
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Shift Manager
Greggs —Borehamwood
- £13.80 an hour
- Supervising experience
- Employee discount
Quick apply
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Service Delivery Manager
INFINITY GROUP —London
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Sales
- Annual leave
Quick apply
Service Delivery Manager
ABM —London Heathrow Airport
- Management
6d
Renewable Energy Senior Administrator
Sola Renewable company Ltd —Hemel Hempstead
- £32,000 a year
- Full-time
- Google Suite
- Customer service
- English
- Free parking
Quick apply
5d
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Delivery Manager
HM Courts and Tribunals Service —Watford
- £40,014 - £42,859 a year
- Part-time
- Presentation skills
- Travel
- Leadership
- Annual leave
13d
Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme

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Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

service delivery manager jobs in south mimms, hrt

Customer Success Manager

People Operations Generalist

Recovery Worker

Driver

Scheme Manager

Service Delivery Manager

Delivery Driver

Delivery Manager

Service Delivery Manager

Assistant Store Manager

Shift Manager

People Enablement Specialist

Service Delivery Manager

Service Delivery Manager

Renewable Energy Senior Administrator

Operations Assistant Manager, Serviced Apartments

Operations Manager

Delivery Manager

Customer Service Executive - Full Time

Operations Support

I want to receive the latest job alerts for service delivery manager in south mimms, hrt

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