Service desk team leader Work, Jobs in South Ockendon (with Salaries)

IT Service Coordinator
TOM Digital Technologies Ltd —London
- £3,800 - £4,800 a month
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Support Analyst
dunnhumby —London
- Travel
- Organisational skills
- In-person
- Flexible schedule
Quick apply
7d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Communication skills
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
6d
IT Support Specialist
Sony Interactive Entertainment —London
- Communication skills
1d
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Word
- Writing skills
- No degree
Application Support Specialist
Internova Travel Group —London
- Full-time
- Remote
- Hotel
- Communication skills
Senior Support Analyst
MRI Software —London
- Full-time
- SQL
- Communication skills
Major Incident Manager
Bell Integration United Kingdom —London
- Analysis skills
- Communication skills
Quick apply
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Continuous improvement
- POS
- Organisational skills
Quick apply
Technology Support Specialist
Latham & Watkins LLP —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Travel
Silent Sentinel Support
Motorola Solutions —Ware
- Weekend availability
- Remote
- English
- Bachelor's degree
- No travel
7d
Equities Business support
TD Bank —London
- Full-time
- Analysis skills
- Communication skills
- Annual leave
12d
IT Operations Manager
The Fidelis Partnership —London
- Travel
- Internship
- Communication skills
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Computer networking
- SharePoint
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills
.NET Application Support Engineer
Atos —London
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
Unified Support Services - USS - EMEIA Service Delivery Leader Associate Director
EY —London
- PMP
- Continuous improvement
- Leadership
1d

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service desk team leader jobs near south ockendon

IT Service Coordinator

TOM Digital Technologies Ltd
London

Quick apply

Job details

Permanent | Full-time
£3,800 - £4,800 a month
6 days ago

Benefits

Free parking
Health & wellbeing programme
Financial planning services
Private medical insurance
Referral programme
Sick pay

Qualifications

ITIL Certification
Stakeholder liaison
Incident queue management
IT service management
Internal department liaison
Organisational skills
Customer support
Multidisciplinary collaboration
Communication skills
Help desk

Full job description

Job Description

TOM Digital Technologies Ltd is seeking an organised and service-oriented IT Service Coordinator to oversee the coordination of IT support activities and ensure the smooth delivery of technology services across the organisation. You will act as the operational link between end users, technical teams, and third-party providers, helping to maintain high service standards, improve response times, and ensure technology issues are managed efficiently from initial request through to resolution.

Key Responsibilities

Coordinate the daily flow of IT service requests, incidents, and change activities to ensure timely completion.
Monitor service queues and prioritise workloads in accordance with agreed service level commitments.
Liaise with infrastructure, application, and support teams to facilitate effective issue resolution.
Track recurring service issues, identify trends, and recommend process improvements to enhance operational efficiency.
Maintain accurate service records, documentation, and operational reports within the IT service management platform.
Assist with technology rollouts, system upgrades, user onboarding, and scheduled maintenance activities.
Communicate service updates and planned maintenance schedules to stakeholders in a clear and timely manner.

Qualifications

Previous experience in IT service coordination, service desk operations, technical support, or IT administration.
Good understanding of IT service management principles, incident management, and change control processes.
Familiarity with Microsoft 365, Active Directory, cloud-based services, and enterprise IT environments.
Strong organisational skills with the ability to manage multiple priorities in a fast-paced setting.
Excellent communication and customer service skills with a proactive approach to problem-solving.
ITIL Foundation or other relevant IT service management certifications are advantageous.

Why Work With Us

At TOM Digital Technologies Ltd, effective service coordination is the foundation of exceptional technology delivery. You'll play an influential role in connecting technical expertise with outstanding customer support while helping shape more efficient service operations. We encourage collaboration across every technical discipline, giving you the opportunity to broaden your knowledge, contribute meaningful improvements, and develop into a future leader within our technology operations team.

Pay: £3,800.00-£4,800.00 per month

Benefits:

Financial planning services
Free parking
Health & wellbeing programme
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service desk team leader jobs in south ockendon

IT Service Coordinator

Service Desk Engineer (Field)

Support Analyst

Service Desk Analyst

IT Support Manager

IT Support Specialist

Service Desk Technician - 6 Month FTC

Application Support Specialist

Senior Support Analyst

Major Incident Manager

Managed Services - First Line Support Team Lead

Technology Support Specialist

IT 1st Line Support Engineer

Silent Sentinel Support

Equities Business support

IT Operations Manager

3rd Line Support Engineer

Temporary Desktop Support Technician (onsite)

.NET Application Support Engineer

Unified Support Services - USS - EMEIA Service Delivery Leader Associate Director

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