Learning and development consultant Work, Jobs in South Shields, Twr (with Salaries)

Customer Success Consultant
Sage —Newcastle upon Tyne
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Retail Sales Advisor - North Shields
Oak Furnitureland —North Shields
- £43,000 - £46,100 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Geoenvironmental Consultant
Evan Craig —Newcastle upon Tyne
- Hybrid work
- Business development
- Communication skills
Clinical Delivery Lead (DAR31)
Cora Health —Durham
- £57,406 - £61,156 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
- Employee assistance programme
- Employee discount
8d
Managing Consultant
Leighton —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- AWS
- Agile
- Annual leave
Quick apply
Environmental Health Practitioner - Newcastle
Shield Safety Group —Newcastle upon Tyne
- £35,000 - £42,000 a year
- Master's degree
- Bachelor's degree
- Driving
Head - Capital Projects
Homes England —Elswick
- £69,831 - £81,443 a year
- Full-time
- Presentation skills
- Contracts
- Annual leave
- Employee assistance programme
1d
Family Help Team Manager
Gateshead Council —Gateshead
- £48,226 - £51,536 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
- Annual leave
- Employee discount
7d
Specialist Neurodevelopmental Practitioner
Evolve Psychology Services —Newcastle upon Tyne
- £30,000 - £56,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
Quick apply
10d
Advanced Clinical Practitioner
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £57,528 - £64,750 a year
- Full-time
- Leadership
11d
Analytics Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- SQL
- AWS
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
AI Automation Apprentice
Sage —Newcastle upon Tyne
- Azure
- Mentoring
3d
Senior Business Development Lead
Leighton —Newcastle upon Tyne
- Full-time
- Hybrid work
- Travel
- Agile
- Annual leave
Quick apply
Sales Consultant (HF134724316)
Flourish —Hartlepool
- £25,000 a year
- Full-time
- Sales
- No experience needed
- Business development
Quick apply
11d
Fuel Card Sales Consultant (HF134724315)
Flourish —Hartlepool
- £25,000 a year
- Full-time
- Sales
- No experience needed
- Business development
Quick apply
11d
Recruiter, Data & Analytics - Newcastle
Oliver Wyman —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- AI
Assistant Manager - Jesmond
Hays Travel —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Leadership
- Annual leave
- Employee discount
Senior Regulatory Toxicologist
Ramboll —Newcastle upon Tyne
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Business development
- Annual leave
Quick apply
1d
Consultant Psychiatrist in AMH Community
Tees, Esk and Wear Valleys NHS Trust —Peterlee
- £113,565 - £150,569 a year
- Full-time
- English
- Education
- Bachelor's degree
Learning Disability Nurse
Evolve Psychology Services —Newcastle upon Tyne
- £30,000 - £56,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
Quick apply
10d

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learning and development consultant jobs near south shields, twr

Customer Success Consultant

Sage -
Newcastle upon Tyne

Apply Now

Job details

1 day ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Business processes
Microsoft Office
Accounting
Organisational skills
Payroll
Account management
Communication skills

Full job description

Job Description

Help Customers Thrive. Drive Success. Make an Impact.
Are you passionate about building strong customer relationships and helping businesses get the very best from technology? Do you enjoy combining a consultative approach with commercial awareness to deliver outstanding customer experiences?

We're looking for a Customer Success Consultant to join our team and play a key role in supporting customers throughout their journey. You'll work closely with businesses to understand their goals, champion product adoption, and ensure they realise maximum value from our solutions.

This is an exciting opportunity for someone who enjoys working directly with customers, thrives in a fast-paced environment, and is motivated by helping organisations succeed.
This is a Hybrid role with 3 days per week in our Newcastle Office

Key Responsibilities

What You'll Be Doing
As a Customer Success Consultant, you'll be responsible for developing long-term customer relationships that drive retention, loyalty, and product engagement.
You'll proactively support customers through a structured, multi-channel contact strategy, helping them maximise the value of their investment while identifying opportunities to enhance their experience.
Key responsibilities include:

Building trusted relationships with customers and key stakeholders.

Delivering a proactive Customer Success Programme designed to increase product adoption and customer value.

Understanding customer goals, challenges, and business processes, and aligning product capabilities to their needs.

Acting as a strategic advisor, helping customers achieve successful business outcomes.

Driving customer engagement through phone, email, virtual meetings, and other communication channels.

Monitoring customer health, analysing data and trends, and turning insights into meaningful actions.

Supporting retention and loyalty initiatives through exceptional customer experience.

Identifying opportunities to improve customer outcomes and increase utilisation of products and services.

Maintaining accurate customer records and managing activities against key performance indicators.

Staying up to date with product developments, emerging technologies, and industry trends.

What We're Looking For
We're seeking a customer-focused professional with excellent relationship-building skills and a genuine passion for helping customers succeed.
You'll bring:

Exceptional customer service and communication skills.

Strong influencing and stakeholder management capabilities, with the ability to engage decision-makers at all levels.

A consultative approach and the confidence to challenge, advise, and guide customers.

The ability to identify opportunities and take proactive action.

Strong organisational skills and the ability to manage priorities effectively.

A data-driven mindset, using insights to drive customer outcomes and business value.

Resilience, adaptability, and a positive attitude when navigating challenges.

The ability to build credibility quickly and develop long-lasting customer relationships.

A commitment to continuous learning and maintaining product expertise.

Proficiency in Microsoft Office, including Word, Outlook, and Excel.

Desirable Experience

Experience in Customer Success, Account Management, Customer Service, or a similar customer-facing role.

Knowledge of the Accounting and Payroll industry.

Experience working with software or technology-based solutions.

An interest in emerging technologies and digital transformation.

Why Join Us?
This is more than a customer-facing role—it's an opportunity to become a trusted partner to businesses and directly influence their success. You'll join a collaborative and supportive team where your ideas are valued, your development is encouraged, and your impact is recognised.
If you're passionate about delivering exceptional customer experiences and helping customers unlock the full value of technology, we'd love to hear from you.

#LI-MS2

Apply Now

Refine Your Search

learning and development consultant jobs in south shields, twr

Customer Success Consultant

Retail Sales Advisor - North Shields

Geoenvironmental Consultant

Clinical Delivery Lead (DAR31)

Managing Consultant

Environmental Health Practitioner - Newcastle

Head - Capital Projects

Family Help Team Manager

Specialist Neurodevelopmental Practitioner

Advanced Clinical Practitioner

Analytics Consultant

AI Automation Apprentice

Senior Business Development Lead

Sales Consultant (HF134724316)

Fuel Card Sales Consultant (HF134724315)

Recruiter, Data & Analytics - Newcastle

Assistant Manager - Jesmond

Senior Regulatory Toxicologist

Consultant Psychiatrist in AMH Community

Learning Disability Nurse

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