Platform analyst Work, Jobs in South Weald, Ess (with Salaries)

IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
Platform Support Analyst
Entain —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- DevOps
- Administrative experience
- AWS
Investment Analyst – Rapidly Growing Living Platform
Madison Berkeley —London
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Profit sharing
- Annual leave
SAP Analyst (15 Month FTC)
Mitsubishi Electric —Hatfield
- £45,000 - £48,000 a year
- Hybrid work
- Sales
- Project management
- IT
- Annual leave
- Employee assistance programme
Quick apply
11d
Sports Betting Trading Analyst
Longshot Systems Ltd —London
- Monday to Friday
- Hybrid work
- Data analysis skills
- Machine learning
- Communication skills
- Gym membership
Quick apply
Applications Analyst - D365 and Power Platform
Southwark Council —London
- Full-time
- Azure
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Trading Platform Support Analyst
TS Imagine —London
- Engineering
- Windows
- SQL
Quick apply
Power Platform lead analyst.
NECSWS —Bexley
- Full-time
- Azure
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Technical Support Analyst
Ground Control —Billericay
- Full-time
- Azure
- Windows
- Analysis skills
- Annual leave
- Life insurance
Quick apply
4d
Institutional Client Onboarding Analyst
Fisher Investments Europe —London
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
- Work from home
Asset Backed Securities Analyst
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Master's degree
- SQL
Research Analyst - Equities
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Snowflake Platform Specialist
LegalAndGeneral —London
- Full-time
- Hybrid work
- SQL
- Employee discount
Quick apply
Lead Data Analyst - Wise Platform Pricing
Wise —London
- £75,000 - £115,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- Python
- Life insurance
Quick apply
13d
Lead Product Analyst - Cash Management - WISE Platform
Wise Australia Investments —London
- £75,000 - £115,000 a year
- SQL
- Leadership
- Banking
- Life insurance
Associate / Analyst – Copilot Studio (Power Platform / SharePoint)
Avanade —London
- Analysis skills
- Bachelor's degree
- No degree
11d
quality testing profesdional
Clarion Logic Limited —Ilford
- £42,000 - £45,000 an hour
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
4d
Service Desk Support Analyst
FRP Advisory Group —Brentwood
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
12d
Lead Product Analyst - Security Platform
Wise Australia Investments —London
- £75,000 - £115,000 a year
- SQL
- Machine learning
- APIs
5d
Service Analyst
Elexon —London
- Up to £47,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d

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IT Support Analyst – Client Services & Monitoring

GroupNexus -
Hampstead

Apply Now

Job details

Qualifications

Windows
Technical support
Project management
IT support
Project management methodology
Agile

Full job description

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

About us:

GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

The ANPR Technical Support Analyst role is responsible for providing first/ second line support to both internal and external customers for a range of solutions. This is an exciting opportunity for a candidate looking to improve their
technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy.

You will be supporting 1000+ remote sites as well as having responsibility for dispatching engineers to site to resolve issues. A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding and willingness to explore will be
required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues.

Key Accountabilities:

Daily management of support tickets
Daily Checks
Compiling reports/ ad-hoc reports
Resolving tickets to SLA
On-site equipment sign-off
Ability to coordinate across teams, working closely with peers to deliver on SLA’s
Advanced skills in troubleshooting and analysis, networking, applications and systems
Proactively contacting clients, contractors and stakeholders as a part of incident management
Troubleshooting hardware\software issues
Management of 3rd party suppliers
Escalation of issues to the 2nd/ 3rd line support operatives
Analysis and monitoring of site data feeds across various platforms
Responding to daily client email/telephone support requests and queries
Commissioning of new sites and solutions
Analysis of site data including visits, vehicle movements, permits and potential offenses
Provision of remote assistance to field service engineers

Technical Skills Required:

Understanding of Windows operating systems from XP onwards
Understanding of network topology and communication services
Proven methodical approach to fault diagnosis
Previous experience within an IT support environment
Experience with specific project management methodologies like PRINCE2 or Agile.
Knowledge of specific industry or organizational procedures.
Experience in a fast-paced, innovative project environment.

GroupNexus is a fun and supportive environment to work and as an employer we invest heavily in our team. Career development is important, and we strive to offer our employees a work place where they feel valued and appreciated. For more information please contact [email protected]

Please note: This is not an exhaustive list of requirements. Additional functions and requirements may be assigned by supervisors as deemed appropriate. For more information on this or other vacancies including supervisors, car park attendants and other vacancies, please contact [email protected] including your name, address and telephone number.

Apply Now

Refine Your Search

platform analyst jobs in south weald, ess

IT Support Analyst – Client Services & Monitoring

Platform Support Analyst

Investment Analyst – Rapidly Growing Living Platform

SAP Analyst (15 Month FTC)

Sports Betting Trading Analyst

Applications Analyst - D365 and Power Platform

Trading Platform Support Analyst

Power Platform lead analyst.

Technical Support Analyst

Institutional Client Onboarding Analyst

Asset Backed Securities Analyst

Research Analyst - Equities

Snowflake Platform Specialist

Lead Data Analyst - Wise Platform Pricing

Lead Product Analyst - Cash Management - WISE Platform

Associate / Analyst – Copilot Studio (Power Platform / SharePoint)

quality testing profesdional

Service Desk Support Analyst

Lead Product Analyst - Security Platform

Service Analyst

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