Complaints manager Work, Jobs in Southampton, Eng (with Salaries)

Contracts and Reporting Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Victim Liaison Officer
Crown Prosecution Service —Portsmouth
- £32,110 - £34,280 a year
- Part-time
- Customer service
- Presentation skills
- IT
- Flexitime
12d
Senior Service Operations Manager
Office for National Statistics —Fareham
- £41,985 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
10d
Deputy Housing and Homelessness Manager
Eastleigh Borough Council —Eastleigh
- £50,782 a year
- Full-time
- Supervising experience
- Organisational skills
- Leadership
- Annual leave
- Employee discount
8d
Overseas Strategic Programme Manager
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
Contract Manager
Forestry Commission —Lyndhurst
- £40,388 - £43,482 a year
- Full-time
- Microsoft Office
- Presentation skills
- Driving
6d
General Aftersales Manager
Van Mossel Automotive Group UK Ltd —Southampton
- £55,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Leadership
- Employee discount
- Gym membership
Quick apply
5d
Head of Registration Regulations Reform
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
6d
Project Office Manager
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
12d
Practice Manager - Full time
The Smiles Studio - Chandlers Ford —Eastleigh
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Management
- Free parking
- Employee discount
Quick apply
3d
Service Manager - Toyota
Snows Group —Hedge End
- £55,000 a year
- Full-time
- Customer service
- English
- Team management
Customer Experience Manager (Contact Centre Manager)
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
Quick apply
5d
Locality Manager - Adult Supported Living
Swanton Community Services —Southampton
- £33,110.60 a year
- Weekend availability
Resident Experience Associate
CompassRock International —Southampton
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Sick pay
Quick apply
Compliance Manager
Hobbycraft —Christchurch
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Team management
- Quality control
- Organisational skills
- Employee assistance programme
- Employee discount
8d
Clinical Deputy Manager
Hamberley Care Homes —Southampton
- £61,796.33 a year
- Full-time
- Management
- Hotel
- Communication skills
- Free parking
- Annual leave
6d
Contract Manager
Forestry England —Lyndhurst
- £40,388 - £43,482 a year
- Part-time
- English
- Contracts
- Free parking
- Employee discount
12d
Regional Manager
Bestway Group —Bournemouth
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
Programme Facilitator - Southampton (South Central) Outcome in a Day
HM Prison & Probation Service —Southampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
9d
Clinical Deputy Manager
Anavo Group LTD —Havant
- £60,000 a year
- Full-time
- Microsoft Office
- IT
- Leadership
- Free parking
- Referral programme
Quick apply
10d

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Contracts and Reporting Manager

Hampshire County Council -
Winchester

Apply Now

Job details

Temporary
£48,948 - £54,423 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Procurement
Microsoft Office
Change management
Project management
Data management
Contracts
SharePoint

Full job description

Job Details:

Job Reference: HCC624312

Salary Range: £48,948 - £54,423 per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37

Contract Type: Temporary (2 years)

Closing Date: 17 July 2026

Interview Date: 10 August 2026

An exciting opportunity has arisen for a Contracts & Reporting Manager to join our Strategic Commissioning & Procurement Team at Hampshire County Council.

The Role:

The Strategic Commissioning and Procurement Team supports Hampshire County Council and Hampshire & Isle of Wight Fire & Rescue Service as well as providing procurement services to a number of other external clients including County Council's, Combined Mayoral Authorities, District, Borough and Parish Council's, National Park Authorities and educational establishments.

We are currently seeking a Contracts & Reporting Manager to specifically support our commercial contracts and procurement preparations for Local Government Reorganisation (LGR).

What you’ll do:

The role is required to support consistent, robust and accurate commercial contract data collection, the analysis and maintenance of records in relation to the Council’s commercial contracts and to support procurement activity using the Contract Management and e-Procurement Systems. The role will support the production of accurate and timely contract data and information to provide knowledge and insight to support the LGR process.

What we’re looking for:

Data Management

Expert proficiency in reporting systems, advanced Microsoft Excel skills and proficient in the use of Office 365 software (e.g. SharePoint, MS Teams, Word etc.) and experienced in the use of Contract Management systems.
Comprehensive understanding and ability to analyse, interpret and present contract and financial spend data and information in a format easily understood and appropriate for the end user.
Experienced in the use of data reporting and analytical tools and their functions.
Able to accurately and efficiently input to, upload to and manage data and information within an App.
Able to compare, contrast and manage large data and information sets from more than one source, pulling them into a single accurate set of information.
Good level of understanding and experience of the practical application of GDPR requirements to information and data being managed and be able to advise and guide team members on GDPR.
Be able to extract and analyse data and create regular accurate reports that are able to be understood by a wide range of readership.
Take ownership and responsibility for maintenance of records in a safe and complaint manner.

Contracts & Procurement

Solid understanding of commercial contracts, including key terms, obligations, risk allocation, and the ability to apply this knowledge in the context of LGR.
Good level of awareness of the wider Public Sector procurement, commissioning and contractual landscape.

General Experience & Skills

Experienced line manager.
Capable of managing cross functional activity to generate material value across multiple categories.
Ability to deal with ambiguity, complexity of information and have the ability to comfortably multi-task with competing deadlines.
Strategic thinker, with a positive ‘can do’ attitude with the ability to apply professional judgement to solve complex problems to achieve outcomes which support departmental and corporate objectives and are compliant with both internal governance and policies and legislation.
Strong project management and planning skills and experience and capacity to manage large and complex projects.
Excellent written and verbal communications skills, robust attention to detail skills and be able to comfortably manage and review high volumes of documentation, including contractual documents.
Strong commercial awareness.
Able to identify, develop and foster key partnerships.
Experience of effective change management.

Why join us?

The opportunity to become part of a large and high performing Commissioning & Procurement Team who support a variety of public sector clients.
The exciting opportunity to be involved in supporting to deliver the single biggest change to Local Government.

Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.

If you think you have what it takes to make a real difference in Hampshire, get in touch!

Additional Information:

Contracts and Reporting Manager Candidate Pack

Contact Details for an Informal Discussion:

Denise Graham, Head of Contract Management on [email protected] or Belinda Stubbs, Assistant Director on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

complaints manager jobs in southampton, eng

Contracts and Reporting Manager

Victim Liaison Officer

Senior Service Operations Manager

Deputy Housing and Homelessness Manager

Overseas Strategic Programme Manager

Contract Manager

General Aftersales Manager

Head of Registration Regulations Reform

Project Office Manager

Practice Manager - Full time

Service Manager - Toyota

Customer Experience Manager (Contact Centre Manager)

Locality Manager - Adult Supported Living

Resident Experience Associate

Compliance Manager

Clinical Deputy Manager

Contract Manager

Regional Manager

Programme Facilitator - Southampton (South Central) Outcome in a Day

Clinical Deputy Manager

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