Customer experience specialist Work, Jobs in Southampton, Eng (with Salaries)

Sales Executive
PB Asher Ltd —Southampton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
6d
Operations & Solutions Support Executive
More Than Safety Ltd —Southampton
- £32,000 - £36,500 a year
- Full-time
- Customer service
- Driving
- Travel
- Profit sharing
Quick apply
Customer Service Specialist
CPG LOGISTICS —Fareham
- £25,116 a year
- Monday to Friday
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
Operations Co-ordinator
VES Andover Ltd —Eastleigh
- £26,650 - £32,278 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Annual leave
- Employee assistance programme
Quick apply
6d
Internal Sales Executive
SIG Plc —Nursling
- Sales
- IT
- Communication skills
- Employee discount
- Life insurance
Customer Service Assistant
Access2Learn —Southampton
- From £24,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
Digital Analytics Specialist
Semantic Ltd —Southampton
- £45,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Flexitime
- Work from home
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Southampton
- Temporary
- Customer service
Guest Operations Specialist SOU
Signature Aviation —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
Refuge Service Manager - Domestic Abuse Services
BRC Jobs —Southampton
- £32,968 a year
- Full-time
- IT
- Communication skills
Quick apply
13d
Operational Support Officer
HM Courts & Tribunal Service —Southampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Assistant Production Manager
elix sourcing solutions —Ringwood
- £37,500 - £42,500 a year
- Supervising experience
Medical Records Administrator - Bank
Spire Healthcare —Southampton
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
New Yacht & Brokerage Sales Manager
Universal Yachting Ltd —Swanwick
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
11d
Retail Media Analyst(FTC)
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Python
- Marketing
- Annual leave
- Employee assistance programme
Receptionist
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,272 a year
- Part-time
- English
- Microsoft Office
- Organisational skills
1d
Sales Associate (Part Time - 16 Hours) - Southampton
Hugo Boss —Southampton
- Part-time
- Hospitality
- Customer service
- Communication skills
6d
Bank Porter
Spire Healthcare —Southampton
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
14d
Manufacturing Operative Specialist
VES Andover Ltd —Eastleigh
- £24,785 - £28,959 a year
- Full-time
- In-person
- Leadership
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
22h
Retail Sales Advisor - 20 Hours
DFS —Southampton
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
4d

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customer experience specialist jobs near southampton, eng

Sales Executive

PB Asher Ltd
Southampton

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
6 days ago

Benefits

Free parking
On-site gym
Company events
Private medical insurance
Sick pay

Qualifications

Microsoft Word
CRM software
Sage
Microsoft Excel
Microsoft Outlook
Sales
Trello
Microsoft Office
Administrative experience
Organisational skills
IT
Account management

Full job description

About the Role

PB Asher is one of Europe's fastest-growing independent marine diesel engine specialists, providing spare parts, workshop services and field service support to ship operators around the world.

As our business continues to grow, we are looking for an organised and ambitious Sales Coordinator to become the backbone of our commercial team.

This is not simply an administration role. It is designed as the first step towards becoming an Account Manager within the business. You will gain exposure to every stage of the sales process, working closely with customers, suppliers, engineers and senior management, developing the knowledge and commercial skills required to manage your own customer accounts in the future.

Key Responsibilities

Customer Enquiries

Monitor incoming sales enquiries via email.
Acknowledge customer enquiries promptly and professionally.
Ensure customers receive regular updates throughout the quotation process where required.

CRM Management

Enter all enquiries accurately into the CRM system.
Allocate enquiries to the appropriate Commercial Manager following review by the Group Commercial Director.
Maintain accurate customer and opportunity records.
Monitor outstanding enquiries and ensure follow-up actions are completed.

Sales Administration

Produce quotations for routine workshop services.
Prepare revised quotations where scope or pricing changes.
Assist the commercial team with general quotation preparation and documentation.
Sales to Operations Handover
Once an order is received, prepare the project handover.
Transfer all relevant commercial information from the CRM into Trello for the Operations team.
Ensure Operations have complete and accurate information to begin planning and execution.

Job Costing

Finalise completed field service job costs using the PB Asher Field Planner software.
Reconcile labour, expenses and materials against Sage.
Prepare completed job cost summaries for Commercial Director review prior to invoicing.
Customer Experience
Contact customers following project completion.
Issue customer feedback questionnaires.
Record feedback and highlight opportunities for improvement.

Commercial Support

Assist the Group Commercial Director with travel planning and diary coordination where required.
Provide general commercial administration support.
Assist with reports, customer information and sales documentation
Attend exhibitions and some client meetings

What We're Looking For

We're more interested in attitude than experience.

The successful candidate will be:

Highly organised with excellent attention to detail.
A confident communicator, both written and verbal.
Friendly and professional when dealing with customers.
Comfortable using IT systems and keen to learn new software.
Able to prioritise multiple tasks in a fast-paced environment.
Proactive and willing to take ownership.
Interested in building a long-term career in sales & account management.

Experience with CRM systems, Sage or Microsoft Office would be beneficial but is not essential.

Career Development

This role has a clear progression pathway.

As your technical knowledge, commercial understanding and customer relationships develop, you will be given increasing responsibility, with the aim of progressing into an Account Manager position managing your own portfolio of customers.

PB Asher is committed to promoting from within wherever possible, and this position is intended to develop the next generation of our commercial team.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company events
Free parking
On-site gym
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in southampton, eng

Sales Executive

Operations & Solutions Support Executive

Customer Service Specialist

Operations Co-ordinator

Internal Sales Executive

Customer Service Assistant

Digital Analytics Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Guest Operations Specialist SOU

Refuge Service Manager - Domestic Abuse Services

Operational Support Officer

Assistant Production Manager

Medical Records Administrator - Bank

New Yacht & Brokerage Sales Manager

Retail Media Analyst(FTC)

Receptionist

Sales Associate (Part Time - 16 Hours) - Southampton

Bank Porter

Manufacturing Operative Specialist

Retail Sales Advisor - 20 Hours

I want to receive the latest job alerts for customer experience specialist in southampton, eng

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