Digital service Work, Jobs in Southampton, Eng (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Referral programme
Quick apply
4d
Phlebotomist HCA & Administrator for Private Practice in Winchester (Health Care Assistant)
First Call GP Limited t/a Winchester GP —Winchester
- £15 - £17 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
Quick apply
1d
Customer Service Assistant - Southampton
The Co-operative Bank —Southampton
- £24,500 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
4d
Legal Support Officer
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Marketing Assistant
Williams Shipping —Southampton
- £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
5d
Recruitment Coordinator
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
6d
Student Hub Coordinator
University of Southampton —Southampton
- £31,236 - £35,608 a year
- Weekend availability
- Microsoft Office
- University
- Organisational skills
5d
Operations Executive
Glow Green Ltd —Ferndown
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
HR Data Analyst
Lane Clark & Peacock —Winchester
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Operations Coordinator
Glow Green Ltd —Ferndown
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Student Hub Team Leader
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Customer service
- Travel
13d
Casual Passenger Assistant
OCS Group —Southampton
- £14.89 an hour
- English
- Employee assistance programme
- Employee discount
5d
Student Communications Coordinator
University of Southampton —Southampton
- £31,236 - £35,608 a year
- Full-time
- IT
- Communication skills
4h
Receptionist - Southampton
Rapport —Southampton
- £31,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
Clinical Trials Assistant
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Private Client Legal Assistant
Tanya Brown —Fareham
- £22,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
7d
Microbiology Technician
The National Oceanography Centre —Southampton
- £36,382 a year
- Call to connect
- Laboratory experience
- Bachelor's degree
- Organisational skills
- Free parking
- Annual leave
14d
Digital Capability and Learning Lead: Case Management System
Southampton City Council —Southampton
- £47,181 - £51,357 a year
- Full-time
- Presentation skills
- IT
- Employee assistance programme
- Employee discount
5h
Customer Service Team Member - Part Time Evenings
Starling —Southampton
- £18,666 - £28,000 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Advisor
FlooringSuperstore.com —Hedge End
- Up to £38,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
11d

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digital service jobs near southampton, eng

Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour
4 days ago

Benefits

Referral programme

Qualifications

Customer service
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

digital service jobs in southampton, eng

Customer Service Officer

Phlebotomist HCA & Administrator for Private Practice in Winchester (Health Care Assistant)

Customer Service Assistant - Southampton

Legal Support Officer

Marketing Assistant

Recruitment Coordinator

Student Hub Coordinator

Operations Executive

HR Data Analyst

Operations Coordinator

Student Hub Team Leader

Casual Passenger Assistant

Student Communications Coordinator

Receptionist - Southampton

Clinical Trials Assistant

Private Client Legal Assistant

Microbiology Technician

Digital Capability and Learning Lead: Case Management System

Customer Service Team Member - Part Time Evenings

Sales Advisor

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