Line it support Work, Jobs in Southampton, Eng (with Salaries)

IT Service Desk Analyst
Elliotts —Southampton
- Up to £30,000 a year
- Full-time
- Employee discount
Quick apply
5d
IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
- Free parking
Quick apply
6d
Service Desk Engineer
CYAN Solutions Ltd —Waterlooville
- £28,000 a year
- Weekend availability
- Hybrid work
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
11d
Governance, Risk & Compliance (GRC) Analyst
Quilter —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
14d
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Bid Patrol Relief officer
ASEL —Southampton
- £16.35 an hour
- Weekend availability
- Hospitality
- Customer service
- First Aid Certification
- Employee assistance programme
7d
Intensive Support Worker - Southampton
PBS4 —Southampton
- £15.68 - £15.69 an hour
- Temporary
- Travel
- IT
- Paid training
- Annual leave
Quick apply
Bank Support Worker
CareTech Group —Hythe
- £13.03 an hour
- Weekend availability
- Cooking
- No experience needed
- IT
- Employee assistance programme
- Referral programme
Software Engineer
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Java
- Travel
- APIs
- Free parking
- Employee assistance programme
Homeless Support Worker
The Society of St James —Southampton
- £28,140 a year
- Full-time
- Organisational skills
- IT
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Contracts Coordinator
Precast Structural Solutions Ltd. —Southampton
- £28,000 - £32,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
IT Service Technician
Stannah —Andover
- Full-time
- IT
- Linux
- Annual leave
- Employee assistance programme
Quick apply
7d
Care Coordinator
Helping Hands —Southampton
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Document Controller
Tilbury Douglas —Southampton
- Full-time
- Microsoft Office
- Agile
- Annual leave
- Employee assistance programme
HR Data Analyst
Lane Clark & Peacock —Winchester
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
HR Administrator
Oaktree Education Services —Southampton
- £13.46 an hour
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
Student Hub Team Leader
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Customer service
- Travel
12d
Barista
Starbucks —Southampton
- Weekend availability
- Store discount
- Employee assistance programme
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Customer service
- Driving
- Computer networking
Quick apply
13d
Local IT Lead
Medhurst —Frodsham
- Full-time
- English
- Windows
- Microsoft Office

I want to receive the latest job alerts for line it support in southampton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Analyst

Elliotts -
Southampton

Quick apply

Job details

Full-time
Up to £30,000 a year
5 days ago

Benefits

Company pension
Employee discount

Qualifications

Desktop support
Driving Licence

Full job description

Hours: 40 hours per week Monday to Friday

Location: Southampton, Head Office

Salary : Up to £30,000

About Elliotts

Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.

We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.

The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.

Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.

The Role

You will be supporting and assisting all service desk enquiries as they are raised, with an aim of ensuring all relevant information is captured so you can resolve the query. You will be supporting all aspects of our business systems, including client hardware, mobile phones, desk phones, Office365 and our ERP.

Responsibilities:

Log and update enquiries
Escalate issues into the 2nd line where appropriate
Visit branches as required
Maintain / update knowledgebase ensuring articles are relevant
Assisting with project work and undertaking smaller independent projects when required
Routine administration and housekeeping tasks as required within the department

Behaviours:

Approachable, friendly and able to build rapport
Good prioritisation and time management, able to balance competing issues to ensure the right issues are addressed first.
Able to work with frustrated or upset users in a calm and understanding manner, while focusing on resolving their issues.
Team player who will coordinate with colleagues to meet targets and confident enough to recognise issues they cannot resolve and escalate in a timely manner.

Must have:

Driving Licence
Experience / Understanding of how a merchant / retail environment works e.g. purchasing, selling, invoicing etc.
Can provide clear, concise written reports to second line and external support when escalating issues
Able to write clear documentation for different audiences.
Able to work with the business to product process maps for new and existing processes.
Experience / Competence with general desktop support (PC Hardware, Printers etc)

Who are you?

At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:

Friendly
Enthusiastic
Professional
Interested
Attentive
Helpful

What’s in it for me?

Annual profit share scheme
24/7 wellbeing support
22 days holiday
Enhanced Maternity and Paternity pay
Unlimited training
Staff discounts
Christmas Hamper
Monthly Pizza on us
Company pension

Quick apply

Refine Your Search

line it support jobs in southampton, eng

IT Service Desk Analyst

IT Service Desk Analyst

Service Desk Engineer

Governance, Risk & Compliance (GRC) Analyst

2nd Line Technical Analyst

Bid Patrol Relief officer

Intensive Support Worker - Southampton

Bank Support Worker

Software Engineer

Homeless Support Worker

Contracts Coordinator

IT Service Technician

Care Coordinator

Document Controller

HR Data Analyst

HR Administrator

Student Hub Team Leader

Barista

Service Desk Analyst

Local IT Lead

I want to receive the latest job alerts for line it support in southampton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected