Service support officer Work, Jobs in Southampton, Eng (with Salaries)

Service Support Officer
Southampton City Council —Southampton
- £26,402 - £28,207 a year
- Part-time
- Employee assistance programme
- Employee discount
2d
Welfare Support Officer
Supreme Facilities LTD —Portsmouth
- £14.50 an hour
- Full-time
- English
- Mentoring
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Area support officer
Bardwood —Southampton
- £12.71 an hour
- Weekend availability
Quick apply
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
12d
Care Quality Compliance Officer
All Care —Hedge End
- £36,000 a year
- Full-time
- Computer literacy
- Care experience
- Administrative experience
Quick apply
Marina Security Officer
Veritech Systems Ltd —Hythe
- £13 an hour
- Overtime
- English
- First Aid Certification
- IT
Quick apply
Attendance Officer
St Mark's Church of England School —Southampton
- Up to £26,233.74 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Operational Support Officer
HM Courts and Tribunals Service —Winchester
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
1d
Attendance Officer
Southampton City Council —Southampton
- £28,792 - £31,022 a year
- Full-time
- Customer service
- Communication skills
- School
6h
Executive Contact Officer
South Western Railway —Southampton
- £35,944 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Winchester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
1d
Security Officer
Mitie —Southampton
- £13.58 an hour
- Full-time
- Communication skills
- Employee discount
Repairs Administration Officer
FarehamBC —Fareham
- £28,142 - £31,537 a year
- Full-time
- Communication skills
7d
Programme Facilitator - Southampton (South Central) Outcome in a Day
HM Prison & Probation Service —Southampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
12d
Global Commissioning Support Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Travel
- Contracts
- SharePoint
11d
Campus Security Officer - Full Time and Relief Team
Vigilant Security —Southampton
- £13.88 - £15.08 an hour
- Weekend availability
- Customer service
- Computer literacy
- Computer skills
Quick apply
Casual Security Officer
OCS Group —Southampton
- £13.03 an hour
- Monday to Friday
- Customer service
- Driving
- Travel
- Flexible schedule
Quick apply
13d
Security Officer
The Westgrove Group —Eastleigh
- £13.23 an hour
- Full-time
- Customer service
- English
- First Aid Certification
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Health and Safety Officer
Polystar Plastics Ltd —Southampton
- £35,000 - £40,000 a year
- Full-time
- Presentation skills
- Organisational skills
- IT
Quick apply
13d
Support Officer
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d

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Service Support Officer

Southampton City Council -
Southampton

Apply Now

Job details

Permanent | Part-time | Full-time | Fixed term contract
£26,402 - £28,207 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Car scheme

Full job description

Organisation

Southampton City Council

Service Area

Customer, Leisure & Regulatory Services

Job Location

Civic Centre, Southampton SO14 7LY

Contract Length

Permanent or Fixed Term

Work Hours

Full time - 37 Hours per week or Part time - 22 Hours per week

Salary

£26,402 - £28,207 per annum (pro rata)

Closing Date

27/07/2026

Job Reference

16950

Documents

Service Support Officer

Are you passionate about delivering excellent customer service?

Do you want to make a positive difference to our residents?

Do you enjoy working as part of a team, in a fast-paced environment?

If the answer is yes, we would like you to join us at Southampton City Council as a Service Support Officer in our Service Centre. We have a permanent, full-time and a part time position of 22 hours a week. We also have fixed term contract opportunities, with potential to be made permanent.

Our Service Support Officers are the first point of contact for all our customers and service areas. As a Service Support Officer, you will communicate well and take ownership to deliver excellent customer service. You will be the first point of contact for our customers, resolving queries, signposting people to the right place and ensuring all service requests are handled efficiently.

Our Service Support Officers work collaboratively across multi channels to maintain a high-quality service to all our customers. This is a fast-paced role in which high attention to detail is crucial in getting things right for our customers. We pride ourselves on listening to our customers and putting them at the heart of everything we do, so we want you to have a passion for helping people, with an ability to listen and show empathy to build rapport with your customers. This is a great role if you want to make a difference to people’s lives and get involved in a wide range of services that support the city of Southampton.

We constantly want to improve how we serve our customers so we ask you to promote our digital channels and use customer feedback to identify how we can ensure our customer journeys stay easy, effective and convenient.

As a crucial part of the team we will train, coach and support you to be the best you can be.

What we can offer you:

Salary: The salary band for this role is £26,402 - £28,207 per annum (pro rata). The starting salary is £26,402 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

Excellent local government pension with 15.2% employer contribution
Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
Generous holiday 25–31 days, based on role and service
Flexible working options (role-dependent)
Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
Training and development, including coaching and mentoring
Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
Veteran-friendly employer with the Armed Forces Covenant
Retail discounts and savings through the Southampton City Council benefits platform
Discounted memberships at local sports and fitness centres
Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)

Contact details for informal discussion:

For further information and details regarding the Service Support Officer please contact Louise Child on [email protected].

Interview Information:

To help us shortlist we will conduct a short telephone interviews between Monday 3rd and Wednesday 5th August 2026.

Interviews will take place on Tuesday 11th June and Wednesday 12th August.

Recruitment contact details:

Email: [email protected]
Tel: 023 8083 4033

For more information about SCC please visit Southampton City Council
Follow us on social media for regular updates on our featured jobs and latest news.

Do you want to make a positive difference to our residents?

Do you enjoy working as part of a team, in a fast-paced environment?

As a crucial part of the team we will train, coach and support you to be the best you can be.

What we can offer you:

Salary: The salary band for this role is £26,402 - £28,207 per annum (pro rata). The starting salary is £26,402 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

Excellent local government pension with 15.2% employer contribution
Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
Generous holiday 25–31 days, based on role and service
Flexible working options (role-dependent)
Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
Training and development, including coaching and mentoring
Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
Veteran-friendly employer with the Armed Forces Covenant
Retail discounts and savings through the Southampton City Council benefits platform
Discounted memberships at local sports and fitness centres
Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)

Contact details for informal discussion:

For further information and details regarding the Service Support Officer please contact Louise Child on [email protected].

Interview Information:

To help us shortlist we will conduct a short telephone interviews between Monday 3rd and Wednesday 5th August 2026.

Interviews will take place on Tuesday 11th June and Wednesday 12th August.

Recruitment contact details:

Apply Now

Refine Your Search

service support officer jobs in southampton, eng

Service Support Officer

Welfare Support Officer

Area support officer

IT Support Officer

Care Quality Compliance Officer

Marina Security Officer

Attendance Officer

Operational Support Officer

Attendance Officer

Executive Contact Officer

Operational Support Officer

Security Officer

Repairs Administration Officer

Programme Facilitator - Southampton (South Central) Outcome in a Day

Global Commissioning Support Officer

Campus Security Officer - Full Time and Relief Team

Casual Security Officer

Security Officer

Health and Safety Officer

Support Officer

I want to receive the latest job alerts for service support officer in southampton, eng

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