Director of Work, Jobs in Southwater, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Account Director
OCS Group —Crawley
- Remote
- Continuous improvement
- Budgeting
Quick apply
Director of Care Services
Shooting Star Children's Hospices —Guildford
- £90,000 a year
- Full-time
- Hospice
- Annual leave
- Employee assistance programme
5d
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
6h
Director of Inclusion and Wellbeing
East Surrey College —Redhill
- £66,864.80 a year
- 8 hour shift
- Management
- No degree
- Leadership
- Free parking
11d
Global Director of Partnerships
Linnworks —Chichester
- Remote
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Event Director
William Reed Ltd —Gatwick Airport
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Director of Facilities and Estates
East Surrey College —Redhill
- £73,056.34 a year
- Free parking
10d
Director, Partner and Value Enablement
Sovos Compliance —Brighton
- Remote
- Sales
- Travel
- Recruiting
Quick apply
2h
Head of Virology (ID4520)
Animal and Plant Health Agency —New Haw
- £73,165 - £81,535 a year
- Overtime
- Doctoral degree
- Presentation skills
- Training & development
- Annual leave
- Employee discount
Executive Director for the Office of Zero Inequities
University of Brighton —Brighton
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
4d
Head of Equality, Diversity & Inclusion
Surrey and Sussex Healthcare NHS Trust —Redhill
- £79,504 - £91,609 a year
- Full-time
4d
Commercial Director
Lewis Business Media —Uckfield
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
- Free parking
Quick apply
12d
Head of Stock Control
Farm Tech supplies Limited —Alton
- £45,000 - £50,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
4d
Head of Literacy - English/Literacy
Northease Manor School —Lewes
- Full-time
- Team management
- School
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
Director, Strategic Sourcing
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Work from home
Storytelling Director
Larian Studios —Guildford
- Full-time
- Team management
- Mentoring
12d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of jobs in southwater, wsx

Sr.Dir,Patient Experience

Account Director

Director of Care Services

Head of Communications and Engagement

Director of Marketing

Director of Inclusion and Wellbeing

Global Director of Partnerships

Event Director

Operations / Service Director

Director of Facilities and Estates

Director, Partner and Value Enablement

Head of Virology (ID4520)

Executive Director for the Office of Zero Inequities

Global Head of Supply Chain

Head of Equality, Diversity & Inclusion

Commercial Director

Head of Stock Control

Head of Literacy - English/Literacy

Director, Strategic Sourcing

Storytelling Director

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