Head of customer service Work, Jobs in St Albans, Hrt (with Salaries)

Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
6d
Head of Operations (National)
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- ERP systems
- Construction experience
- Leadership
- Employee assistance programme
Quick apply
12d
Head of Customer Support
Aptitude Software —London
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
5d
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
11d
Head of Customer Success
Poolhouse Global Ltd —London
- £70,000 - £90,000 a year
- Hybrid work
- Hospitality
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
3d
Head of Governance & Customer Disruption
easyJet —Luton Airport
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Computer networking
- Annual leave
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
10d
Head of Customer Success
Foundation Partners —London
- £65,000 - £80,000 a year
- Hybrid work
- Sales
- English
- Leadership
- Annual leave
- Employee discount
Quick apply
8d
Deputy Head of Campus Experience
Oaklands College —Welwyn Garden City
- £34,640 - £37,860 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
10d
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- Serving
5d
Head of Projects
Pinnacle Group —London
- £75,000 a year
- Hybrid work
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
9d
Head of CLM
Haven —Hemel Hempstead
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee discount
Quick apply
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
BRE Academy Operations Team Lead
BRE —Watford
- £40,000 - £43,000 a year
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
3d
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
9d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount

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head of customer service jobs near st albans, hrt

Head of Transport

DDC Foods Ltd
Hemel Hempstead

Quick apply

Job details

Permanent | Full-time
Up to £55,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Management
Supply chain
Logistics
Analysis skills
Leadership

Full job description

Rapidly growing £30m t/o family-owned business with an outstanding track record for Customer Service. Office based.

As the Head of Transport, you will be responsible for managing a team of 30 staff, which involves both the engagement and development of these people. Your core objectives will be strengthening the transport department.

The Role:

Your leadership and planning skills will ensure that you are able to coach and develop your team to deliver results - ensuring all vehicles and orders are managed and moved efficiently.
You will lead a large team by setting direction, monitoring, and motivating individuals to exceed objectives whilst ensuring that security, inventory management and safety standards are maintained.
We are looking for strategic individuals who can drive continuous improvement in productivity, operating costs, and customer satisfaction.
The ideal candidates will be experienced leaders and people managers with the ability to motivate and drive performance.
You will also possess good knowledge of food service operations with an ambient, chilled and frozen range of products.
You will need a good understanding of warehousing operations, transport and distribution including couriers and 3rd party transport logistics.
The primary objective of this is to ensure accurate order despatch and delivery to retail and food service outlet customers in a timely, cost effective and efficient manner.
Utilising and improving the companies bespoke transport routing system.
Excellent cost control and budgetary management will be critical to success so you must already be very familiar with compiling and managing budgets and forecasts.

Key responsibilities

Managing processes, budgets and people.
Supporting the planning process and ensure key performance indicators (KPIs) are in place and production targets are met.
Having a keen eye on budgets and budgetary changes.
Communicating changes to relevant departments.
Ensuring that health and safety regulations are followed and updated.
Documenting procedures for third-party monitoring.
Creating and monitoring projects and teams.
Reviewing workloads and manpower to ensure targets are met.
Supporting the Operations and CEO Directors.
Ensuring staff working on processes are happy and operating efficiently.
Supporting all functions of the business to work together.

The Ideal Candidate:

To succeed in this role, you will be a credible, highly communicative professional who has worked in a similar role and is used to being part of the Senior Leadership team
You will have previously managed a transport team with significant experience of managing first line managers/supervisors/team leaders, within a transport and distribution sector.
You should have proven people management skills including team building and development, maximising performance, improving motivation and productivity.
You will be comfortable interacting with senior internal and external contacts.
Excellent analytical skills, able to resolve complex problems through the identification of long-term solutions covering IT/process change.
The capability to facilitate and drive continuous improvement projects across the department.

This role will suit a down to earth character who enjoys driving a business from the transport perspective and who is able to influence and engage the team around them with a solution minded approach. This is an excellent career opportunity to build and drive the transport side and positively impact the overall success of the business as a result.

In the longer term, there may be an opportunity for the right candidate to join the Company as a Director.

DDC Foods is an equal opportunities employer and encourages all applications to apply regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Applicants must have the legal right to work in the UK. Proof of eligibility will be required as part of the recruitment process. We are unable to provide visa sponsorship for this role.

Pay: Up to £55,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in st albans, hrt

Head of Transport

Head of Operations (National)

Head of Customer Support

Head of Customer Operations

Head Of Restart Programme

Head of Fleet

Head of Customer Success

Head of Governance & Customer Disruption

Head of Customer Service (12 months contract)

Head of Campus Experience

Head of Customer Success

Deputy Head of Campus Experience

Head of Customer Experience

Head of Projects

Head of CLM

Head of Customer Value

BRE Academy Operations Team Lead

Head of Risk Control

Head of Customer Experience

Head Of Customer Experience

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