Client services occupations Work, Jobs in St Ann's, Ntt (with Salaries)

Client Contact Team Member
Lawfront —Nottingham
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount
4h
Customer Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
- Free parking
- Store discount
Customer Services
Kinaxia Transport & Warehousing —Belper
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
14d
Client Services Advisor
Soane Britain —Leicester
- Full-time
- Administrative experience
- Communication skills
- Office experience
Supplier Support Coordinator
GXO Logistics —Nottingham
- Up to £26,100 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Junior Service Delivery Manager
Ericsson —Nottingham
- Computer Science
- Engineering
- English
Client Services Advisor
PPL PRS —Leicester
- £24,852 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- English
Account Executive
Inspired Thinking Group (ITG) —Nottingham
- Full-time
- Hybrid work
- Quality control
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Prime Account & Digital Customer Service Advisor
Sanderson Design Group Plc —Loughborough
- Full-time
- In-person
Quick apply
Client Success Coordinator - Chesterfield
Ovation Incentives —Chesterfield
- £25,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Business
Quick apply
11d
Provisioning Advisor
Digital Space —Newark-on-Trent
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay
Customer Service Advisor
ATL —Derby
- £26,000 - £28,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Liaison Officer
Network Plus —Alfreton
- Management
- Leadership
- Communication skills
Quick apply
Service Operations Specialist
Concentrix —Derby
- £26,520 a year
- Full-time
- Hybrid work
- Maintenance
- Store discount
- Employee discount
4d
Platform Delivery Specialist
PIB Group Services Ltd. —Derby
- Hybrid work
- Communication skills
Quick apply
Final Duties Client Care Coordinator
Fidler & Pepper Ltd —Mansfield
- Organisational skills
6d

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client services occupations jobs near st ann's, ntt

Client Contact Team Member

Lawfront
Nottingham

Apply Now

Job details

Full-time
4 hours ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Mentoring junior staff
Internal department liaison
Business development
Conversion optimisation
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Our dedicated Client Contact Centre is currently looking to recruit a Client Contact Team Member to be based in our Nottingham office. You'll be someone who has a desire and passion for customer service, who is confident in handling enquiries and calls from client, ensuring a high-quality client experience, delivering on conversion rates and supporting the development and performance of the wider department.

This is an exciting opportunity for someone to apply their skills and knowledge in a fast paced yet supportive team environment. As the first point of contact with our clients, it's important that you are confident on the telephone and have strong communication skills.

Why join Lawfront and Nelsons?

Nelsons is one of the largest and fastest growing law firms in the East Midlands with experts in Leicester, Derby and Nottingham.

In 2023, Nelsons became part of Lawfront, a national group of leading regional law firms dedicated to delivering comprehensive legal support to individuals and businesses nationwide.

Committed to strategic growth, Lawfront is aiming to build a group in the top 10 of UK regional law firms. As part of this group, you will be able to benefit from working locally for a well-respected leading law firm whilst accessing the scale, investment resources, expertise and professional development opportunities of a national organisation.

We look to empower our clients, give them a voice, fight for them, help them seek justice and steer them through complex legal issues they face. The desire to push ourselves forwards to better serve our clients has been a constant throughout our evolution.

With a defined vision and plan for growth, we have created a culture of working together to achieve and are looking to recruit people with ambition, drive and a can-do attitude to be part of our journey.

The successful candidate can expect a competitive package and benefits that you’d expect from a leading regional law firm which is part of a group of national scale.

To provide frontline support in handling client enquiries and administrative tasks, ensuring a smooth and professional client experience. This role also involves managing the qualification and coordination of new business opportunities, mentoring junior team members, and contributing to continuous process improvement.

Key Responsibilities:

Client Engagement & Enquiry Handling:

Handle incoming client enquiries via phone, email, and web forms.
Qualify leads, provide information about services, and schedule appointments with legal teams.
Ensure a professional, empathetic, and efficient client experience at every touchpoint.
Maintain accurate records in the CRM system and ensure timely follow-up.

Collaboration & Communication:

Liaise with legal teams to ensure smooth handovers and consistent client journeys.
Share insights and feedback from frontline interactions to inform service improvements.
Contribute to team meetings, training sessions, and strategic planning.
Skills & Experience Required:

Background:

1–3 years’ experience in a client-facing or business development role, ideally within professional services or legal environments.
Strong communication and interpersonal skills, with a client-first mindset.
Excellent organisational skills and attention to detail.
Proficiency in Microsoft Office and CRM systems.

Desirable Attributes:

Experience in a legal or regulated environment.
Familiarity with legal practice management systems (e.g., LEAP, Clio, or similar).
A proactive, solutions-focused approach and a passion for delivering excellent service.

As part of this role, you’ll be given all the tools to succeed and can expect dedicated training, professional support and a host of benefits.

The Extras:

To mention a few of the benefits on offer:

25 days’ annual leave plus bank holidays and holiday purchase
Healthcare cash plan
Travel benefits
Pension
Well-being programme
Discounts on selected legal service
Hybrid Working

If this sounds like you, then please click below to apply and one of our team will be in touch.

Details

Type

Permanent - Full Time

Office

Lawfront Nottingham Office

Location

Nottingham

Salary Description

Competitive

Job Function

Marketing and BD - Client Contact Centre

Apply Now

Refine Your Search

client services occupations jobs in st ann's, ntt

Client Contact Team Member

Customer Operations Executive

Customer Account Coordinator

Customer Services Executive

Customer Services

Customer Success Manager

Client Services Advisor

Supplier Support Coordinator

Junior Service Delivery Manager

Client Services Advisor

Account Executive

Prime Account & Digital Customer Service Advisor

Client Success Coordinator - Chesterfield

Provisioning Advisor

Customer Success Manager

Customer Service Advisor

Customer Liaison Officer

Service Operations Specialist

Platform Delivery Specialist

Final Duties Client Care Coordinator

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