Infrastructure engineer Work, Jobs in St Helens Wa11 (with Salaries)

Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
Server Administrator (Systems Administrator / IT Infrastructure Engineer)
GUIGC Systems & Software Ltd. —Deeside
- £40,000 - £58,000 a month
- 8 hour shift
- Hybrid work
- Azure
- Windows
- AWS
Quick apply
7h
Linux Infrastructure Engineer
Audiebant Ltd —Preston
- £40,000 - £50,000 a year
- Full-time
- Azure
- Scripting
- APIs
- Free parking
- Annual leave
Quick apply
7d
Desktop Infrastructure Engineer
Department for Work and Pensions —Manchester
- £44,447 - £52,442 a year
- Overtime
- Hybrid work
- Azure
- Management
- Windows
- Annual leave
- Employee assistance programme
8d
3rd Line Infrastructure Engineer
LIMA —Salford
- £45,000 - £55,000 a year
- Weekend availability
- Communication skills
- Employee assistance programme
12d
3rd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Communication skills
Quick apply
12d
Infrastructure Engineer
Thales —Cheadle
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee discount
IT Infrastructure Engineer
EG Group —Horwich
- Full-time
- Hybrid work
- Windows
- Scripting
- IT
- Free parking
- Annual leave
IT Infrastructure Engineer
Network Plus —Salford
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Project management
- Mentoring
Quick apply
11d
Network Infrastructure Engineer
mydentist —Radcliffe
- Full-time
- Hybrid work
- Azure
- Scripting
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
AWS Cloud Engineer
BCA —Manchester
- £50,000 - £65,000 a year
- Monday to Friday
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme
- Employee discount
Quick apply
IT Infrastructure Engineer
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
- Azure
- SQL
- Continuous improvement
Quick apply
Infrastructure Verification Engineer
TechBiz Global GmbH —Manchester
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Scripting
Quick apply
Infrastructure & Cyber Security Engineer
KeTech Systems Ltd —Preston
- Full-time
- Azure
- Free parking
- Annual leave
Quick apply
2d
Infrastructure Engineer
ANS Group Limited —Manchester
- Full-time
- Scripting
Senior Network Engineer
razorblue Careers —Salford
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Senior IT Infrastructure Engineer
Daisy Communications LTD —Cheadle Heath
- Up to £60,000 a year
- Full-time
- Azure
- AWS
- IT
Quick apply
11d
Technical Services Engineer
Encirc —Elton
- £29,000 - £31,000 a year
- Windows
- Microsoft Office
- In-person
Quick apply
IT Support Engineer One Month Contract only
Part Four —Warrington
- £2,500 - £3,500 a month
- Hybrid work
- Software troubleshooting
- Windows
- Analysis skills
Quick apply
3d

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infrastructure engineer jobs near st helens wa11

Infrastructure Engineer

FluidOne -
Chorley

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Customer service
IT support
Root cause analysis
Communication skills

Full job description

Location:

Chorley

Report to:

Technical Director

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Role Overview:

As a competent Infrastructure Engineer, you will be able to provide IT consultancy services to the full range of FluidOne clients. Your primary focus will be on the implementation, migration, training, development (of internal processes) and maintenance/upgrades of both the hardware and software that makes up FluidOne’s PaaS offering.

You will effectively support clients and colleagues as requested in a timely manner in line with the client’s support contracts. You will also have responsibility for your specialism area; escalations, process improvement, documentation and training for FluidOne’s PaaS infrastructure.

Responsibilities

You are required to be able to provide reactive and pro-active technical support services and incident management for the following types of work:

Monitoring and maintaining systems and networks
Installation and configuration of systems
Diagnosing faults on both hardware and software
Solving technical and application issues by phone, email or in person
Walking clients through troubleshooting steps
Re-fitting and/or replacing of client hardware
Supporting updates and/or roll-outs for client applications (training of users as needed)
Working to SLA’s
Prioritising and managing multiple open tickets
Establishing good working relationships with clients

You will also;

Take details of any problem or service requirement from clients even if they fall outside of your remit – then escalate these appropriately to the relevant team
Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others
At times, be required to work out of the Office, at Client sites or our datacenters. This will require travel possible overnight stays and has potential for working out of office hours

In addition you will have the following higher-level responsibilities:

Testing and evaluating any new tech/applications/processes
Being an escalation point for your colleagues
Problem ticket management and conducting root cause analysis
Project Work
Maintenance of technical documentation
Keeping yourself informed of all on-going projects and multi user impacting issues

Finally for your area of specialism your responsibilities are;

Provide technical leadership in your area of specialism and act as the final internal technical escalation point for all issues relating to your specialism
Take an active role in developing other employees knowledge and abilities in your area of specialism
Take ownership of all documentation related to your area of specialism within FluidOne’s knowledge base, ensuring that all information is accurate and up to date
Proactively keep your specialist knowledge up to date and develop new procedures and policies that improve FluidOne’s delivery of services to clients
Support the senior technical team to the best of your ability

Requirements:

Education and/or Work Experience Requirements:

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients (up to senior management levels, using appropriate and professional language)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices
Proven experience in an IT Support Role and Team

Other Requirements:

Must follow all integrated ISO management systems, be aware of and comply with all ISO data security systems at all times.
Ability to maintain regular, punctual attendance
Must be able to talk, listen and be clear and concise in all telephone and written communications
Must complete all necessary paperwork and administrative tasks as required by your work including timesheets, expenses, ticket notes and all peripheral administrative tasks for this role in a clear and accurate manner

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Sodexo discount platform
FluidOne breakfast and refreshments on office days
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives
Volunteer day scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

infrastructure engineer jobs in st helens wa11

Infrastructure Engineer

3rd Line IT Engineer

Server Administrator (Systems Administrator / IT Infrastructure Engineer)

Linux Infrastructure Engineer

Desktop Infrastructure Engineer

3rd Line Infrastructure Engineer

3rd Line Infrastructure Engineer

Infrastructure Engineer

IT Infrastructure Engineer

IT Infrastructure Engineer

Network Infrastructure Engineer

AWS Cloud Engineer

IT Infrastructure Engineer

Infrastructure Verification Engineer

Infrastructure & Cyber Security Engineer

Infrastructure Engineer

Senior Network Engineer

Senior IT Infrastructure Engineer

Technical Services Engineer

IT Support Engineer One Month Contract only

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