Technical support occupations Work, Jobs in St. Asaph, Den (with Salaries)

IT Support Helpdesk Engineer - Onsite
Karmic Synergy —Llandudno
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Google Suite
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
Operations Support
M Group —Rhyl
- £33,500 a year
- Annual leave
- Employee assistance programme
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
Support Desk
ITAS —Mold
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Trainee Consultant
ITAS —Mold
- £16,000 - £22,000 a month
- Full-time
- CRM software
- Analysis skills
- Computer networking
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply
Desktop Support Engineer
Sinclair —Chester
- Hybrid work
- Internship
4d
Technology Support Engineer - Brio Leisure
Brio Leisure —Chester
- £28,598 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
13d
Systems Support Analyst
The Granite Group —Liverpool
- Up to £30,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Flexible schedule
Quick apply
5d
AI Coach (Copilot, ChatGPT, Claude, or Gemini)
Correlation One —Liverpool
- Remote
- Software troubleshooting
- Training & development
- AI
Learning Support Technician - Computing
Computing —Birkenhead
- £12,577.50 a year
- Part-time
- Free parking
- Annual leave
Quick apply
Sage Technical Consultant
ITAS —Mold
Solutions Consultant
ITAS —Mold
Service Desk Analyst
Weightmans —Liverpool
- £26,228 a year
- Full-time
- Maintenance
- Communication skills
9d
Service Desk Analyst
NHS Midlands and Lancashire Commissioning Support Unit —Chester
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
2d
IT & Library Services Digital Support Apprentice
Wirral Metropolitan College —Birkenhead
- £14,560 a year
- Temporary
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
10d
Junior Digital Systems Support Technician
The Clatterbridge Cancer Centre NHS Foundation Trust —Bebington
- £25,760 - £27,476 a year
- Full-time
3d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Finance Officer
ITAS —Mold

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IT Support Helpdesk Engineer - Onsite

Karmic Synergy
Llandudno

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Additional leave
Flexitime
Company pension
Company events

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Google Suite
TCP
Driving Licence
Computer repair
Client engagement
Software deployment
Ticket management
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Technical writing
IP networking
Customer support
Customer interaction
Communication skills
Welsh

Full job description

Karmic Synergy Ltd are currently recruiting for a 1st Line IT Support Helpdesk Engineer to join a Managed Service Provider

We are looking for an energising and productive individual with excellent customer service skills, along with relevant experience in IT support to work within our dynamic and enterprising company, affording you opportunities for professional growth and development.

As our ideal candidate, you will preferably have experience of providing IT support within an academic environment and come from a MSP background, providing technical services to our constantly expanding portfolio of high profile clients.

Our talented technicians are our customers’ front line of support, providing the highest level of customer support. Routinely working with the company’s customer support team’s helpdesk system, you will be providing a mix of both remote and on-site support and advice. Technicians will support a number of customers remotely within our Education division.

Primary Duties and Responsibilities:

To diagnose and resolve software and hardware calls/tickets.
To accurately record, update and document requests using the help desk system, maintaining a first-class level of customer service and ensuring that all customers are treated efficiently and in an appropriate manner.
Execute software installation and deployment to computing systems if necessary
Contribute updates to technical documentation, procedures and process definitions.
Assist infrastructure team with network and infrastructure initiatives, including both hardware and systems administration.

Essential:

Must come from a MSP background
Experience in a technical support or service delivery function within an IT environment
Working knowledge of technical support (break-fix) for Windows desktops/laptops
W10 / 11 support knowledge
OSX / iOS support knowledge
A general understanding of networks - an understanding of TCP/IP, Switches, Routers and Vlans
Believes in personal development and is willing to continually improve
Can inspire confidence in our stakeholders
Proven experience building excellent client relationships
Willing to update and adapt skills as required by the demands of the role
Able to work occasional weekends / out of hours, an advantage
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers at all levels
Driving Licence

Desirable:

Educational IT support experience
Working knowledge of Windows Servers 2022
Knowledge of Office 365 and azure
Knowledge of Google Workspace admin
Siarad Cymraeg

What’s on offer:

Company pension
25 days holiday plus bank holidays
Training and professional development

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Flexitime
Free parking

Application question(s):

Are you willing to undergo a background check, in accordance with local law/regulations?
Experience in working in IT for education establishment is required
Ti'n Siarad Cymraeg
Have Administered Google Workspace
Have Administered Office 365 and Azure

Language:

Welsh (preferred)

Licence/Certification:

Driving Licence (required)

Location:

Llandudno, Conwy (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in st. asaph, den

IT Support Helpdesk Engineer - Onsite

Operations Support

Junior IT Service Desk Representative (Apprentice)

Support Desk

Help-Desk support analyst (1st line)

Trainee Consultant

Customer Support Technician (1st Line Support)

Desktop Support Engineer

Technology Support Engineer - Brio Leisure

Systems Support Analyst

AI Coach (Copilot, ChatGPT, Claude, or Gemini)

Learning Support Technician - Computing

Sage Technical Consultant

Solutions Consultant

Service Desk Analyst

Service Desk Analyst

IT & Library Services Digital Support Apprentice

Junior Digital Systems Support Technician

Customer Service Representative

Finance Officer

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