Deputy manager Work, Jobs in St. Pancras And Somers Town (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Deputy General Manager
Lane7 - Camden —London
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
Deputy Manager
Iceland —London
- £34,188 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Deputy General Manager
Restaurant Associates —London
- £50,000 a year
- Monday to Friday
- Hospitality
- Organisational skills
- IT
- Employee discount
Senior Deputy Store Manager
Schuh —London
- Full-time
- Management
- Customer service
- Relocation assistance
- Employee assistance programme
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
Deputy General Manager
Malmaison —London
- Up to £50,000 a year
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Quick apply
4d
Deputy Accommodation Manager
Sanctuary Group —London
- £36,848 - £38,786 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
Quick apply
Deputy Manager
Aldi —London
- £16.13 - £16.45 an hour
- Customer service
- Time management
- Annual leave
Deputy Manager
Visions Today Ltd —Forest Gate
- £34,000 - £38,000 a year
- Weekend availability
- Driving
- In-person
- Care plans
- Free parking
- Referral programme
Quick apply
3d
Deputy Head of Safeguarding (North and South)
Lift Schools —London
- £60,000 - £65,000 a year
- Full-time
- Travel
- School
Multi-Site Deputy General Manager
Nuffield Health —London
- Up to £45,450 a year
- Full-time
- Employee discount
- Gym membership
Quick apply
Retail Deputy Store Manager
The Source Bulk Foods UK —London
- £29,000 - £32,000 a year
- Full-time
- Hospitality
- Customer service
- Annual leave
- Employee discount
Quick apply
9d
Deputy Manager
Hallmark Care Homes —Esher
- Full-time
- IT
- Leadership
- Communication skills
- Employee discount
- Referral programme
Deputy Fitness Centre Manager (Fitness & Operations)
Students' Union UCL —London
- £36,433 a year
- Weekend availability
- University
- Work from home
4d
Team Leader
Islington Council —Islington
- £42,912 - £44,235 a year
- Full-time
- Employee discount
9d
Deputy Property Manager
Pinnacle Group —London
- £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Quick apply
Deputy Team Manager
Single Homeless Project —London
- £34,127.11 - £36,947.49 a year
- Full-time
- Management
- Supervising experience
- Annual leave
- Employee discount
Quick apply
3h
Designate Deputy General Manager
Bandai Namco Amusement Europe Ltd. —London
- Weekend availability
- Management
- Merchandising
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Practice Tutor Assessor - London Probation Service
HM Prison & Probation Service —London
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Travel
- Annual leave
- Employee discount
14d

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deputy manager jobs near st. pancras and somers town

Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

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Refine Your Search

deputy manager jobs in st. pancras and somers town

Zara Covent Garden Customer Experience Manager

Deputy General Manager

Deputy Manager

Deputy General Manager

Senior Deputy Store Manager

Deputy Manager

Deputy General Manager

Deputy Accommodation Manager

Deputy Manager

Deputy Manager

Deputy Head of Safeguarding (North and South)

Multi-Site Deputy General Manager

Retail Deputy Store Manager

Deputy Manager

Deputy Fitness Centre Manager (Fitness & Operations)

Team Leader

Deputy Property Manager

Deputy Team Manager

Designate Deputy General Manager

Practice Tutor Assessor - London Probation Service

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