Helpdesk support Work, Jobs in Stafford, Sts (with Salaries)

CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Helpdesk & Switchboard Operative
Mitie —Dudley
- £12.71 an hour
- Hospital
- Communication skills
- Time management
1d
OOH Night Service Co-Ordinator
ISS Facility Services —Stoke-on-Trent
- Night shift
- Microsoft Excel
- Organisational skills
- Communication skills
Quick apply
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Communication skills
Quick apply
Senior Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £31,000 - £37,200 a year
- Full-time
- CRM software
- Customer service
- English
- Annual leave
Quick apply
11d
IT Technician
Epson —Telford
- £27,495 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
IT Infrastructure Support Technician
BSW Group —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
7d
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Business development
- Continuous improvement
- Organisational skills
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Estate Administrator
CareTech Group —Stoke-on-Trent
- £27,000 a year
- Full-time
- Microsoft Outlook
- Databases
- Time management
- Referral programme
Administrator
Skanska —Walsall
- Full-time
- Communication skills
- Bereavement leave
Workplace Concierge
Mitie —Birmingham
- Microsoft Outlook
- Computer literacy
- First Aid Certification
5d
Application Analyst
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
- Analysis skills
21h
Operational Delivery Administrator Technical
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Organisational skills
- Communication skills
Quick apply
Network Management Engineer
Network Rail —Stoke-on-Trent
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
IT Development Engineer (Software)
Epson —Telford
- £40,172 a year
- Full-time
- Bachelor's degree
- Mentoring
- Computer networking
Quick apply
Senior IT Support Engineer – 3rd Line
TCNS (Total Computer Network Services) —Sutton Coldfield
- £40,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
Quick apply
5d
Shift Maintenance Assistant
Equans —Smethwick
- Full-time
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Maintenance Operative
Bridge Oak —Crewe
- £13.55 an hour
- Weekend availability
Quick apply
7d

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CCTV Control Room Operator

Equans -
Stoke-on-Trent

Apply Now

Job details

Full-time
£29,455.58 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

GCSE
CCTV
English
Microsoft Office Suite
Remote video monitoring
CCTV monitoring
SIA
Incident log maintenance
Communication skills

Full job description

CCTV Control Room Operator

Offer ID:

87314

Job:

Support Functions / Other

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for a CCTV Control Room Operator to join our team in National Operations Centre Stoke on Trent, Staffordshire ST4 1AY on a 12th month fixed term contract. This is a full time role working 42 hours per week. On offer is a salary of £29,455.58 per annum and benefits package.

Shift Pattern:

24/7 shift pattern - 4 days 0700-1900, 4 off, 4 nights 1900-0700, 4 off

What will you deliver?

Perform a key role in all aspects of the National Operations Centre, managing site alarm activations, including CCTV verification and to facilitate appropriate escalation. When required, respond appropriately to requests through the Facilities Management Helpdesk and QSE Incident Reporting Hotline.

What can we offer you?

Paid days annual leave (+ public holidays)
Life Cover equivalent to X1.5 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including Accessibility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Women Together (representing women in Equans), Working Parents, and Young Professionals.
24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

Previous experience within a Control Room, Service Desk or other high call volume environment or experience of working within a customer focused environment.
Maths and English GCSE Grade C and above
An excellent working knowledge of IT. Must have experience with the Microsoft Office 365 package including MS Teams, Outlook, SharePoint, Excel & Word.
Experience of contributing to incident management /command and control operations.
Previous security or service desk experience and experience / training in fire safety and first aid.
Previous CCTV & access control knowledge. An understanding of CCTV operations and equipment.
Excellent communication skills, including high standards of written and spoken English. Ability to maintain accurate incident logs and gather evidential information
SIA licensed for Public Space Surveillance (PSS CCTV operations) or willingness to be trained to achieve SIA licence requirements

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

Our ambition

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.

Place:

Workplace : Stoke-on-Trent United Kingdom

Apply Now

Refine Your Search

helpdesk support jobs in stafford, sts

CCTV Control Room Operator

Helpdesk & Switchboard Operative

OOH Night Service Co-Ordinator

2nd Line Help/Service desk Engineer

Service Coordinator (Helpdesk)

Senior Customer Service Advisor

IT Technician

IT Infrastructure Support Technician

Apprenticeships at ASSA ABLOY UK

First Line IT Support Engineer

Estate Administrator

Administrator

Workplace Concierge

Application Analyst

Operational Delivery Administrator Technical

Network Management Engineer

IT Development Engineer (Software)

Senior IT Support Engineer – 3rd Line

Shift Maintenance Assistant

Maintenance Operative

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