Client services occupations Work, Jobs in Stamford, Lin (with Salaries)

Customer Service and Business Support
REFLEX LABELS LIMITED —Ketton
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Trainee Customer Service and Business Support
REFLEX LABELS LIMITED —Ketton
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Account Administrator
IForce —Corby
- £26,409 a year
- Full-time
- Computer literacy
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Service Administrator
Great Bear —Desborough
- £26,500 - £28,500 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Product Specialist - Performance Products
ABAgri —Peterborough
- From £27,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Bachelor's degree
- Quality control
Customer Service Specialist (Export Solutions)
RS —Corby
- Hybrid work
- Continuous improvement
- Communication skills
7d
Concierge Officer
Taylor Rose —Peterborough
- Project management
- Organisational skills
- Communication skills
11d
Customer Hire and Sales Coordinator
GAP Group —Finedon
- Full-time
- Microsoft Office
- Annual leave

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Customer Service and Business Support

REFLEX LABELS LIMITED -
Ketton

Apply Now

Job details

Permanent | Full-time

Qualifications

Driving Licence
Travel arrangements
Stakeholder collaboration
Computer literacy
Internal department liaison
Microsoft Office Suite
Complaint handling
Production planning
Data entry
Organisational skills
Customer interaction
Multidisciplinary collaboration
Communication skills
Supply chain customer service

Full job description

Job description

Customer Service and Business Support

Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK, employing over 1000 people across multiple global sites. We pride ourselves on quality, efficiency, ethics, innovation, and maintaining a low environmental impact.

Reflex is known for its innovative approach and dynamic business model.

Location: Ketton, UK

Position Type: Full‑Time,

Working Hours: Monday to Friday, 9:00am – 5:00pm

Role Overview:

Graphic Brands, part of the Reflex Group, is seeking a self‑driven and motivated Customer Service and Business Support professional to join our Ketton site. This is an exciting opportunity for someone with previous experience who is looking to grow within customer service, business support, and the creative side of the print industry. You will play a key role in supporting customers, assisting production planning, and helping to ensure smooth day‑to‑day operations.

Roles and Responsibilities

Customer Communication: Serve as the primary point of contact for customers, responding to queries and processing orders in a timely and professional manner.
Order Management: Efficiently prioritise and manage customer orders submitted via phone, email, or other channels, ensuring jobs are tracked from order through to completion.
Production Support: Support Production Managers with planning and coordinating work schedules, helping to move jobs through production, chase progress, and adjust priorities when required, particularly during busy periods.
Complaint Resolution: Investigate and resolve customer complaints efficiently and professionally, addressing issues such as late deliveries, incorrect orders, or faulty products.
Data Entry & Reporting: Complete daily data entry tasks and maintain weekly stock sheets to ensure accurate and up‑to‑date records.
Collaboration: Work closely with internal departments, Production teams, and Key Account Managers to ensure targets are met and customer requirements are fully satisfied.
Record Keeping: Maintain accurate and thorough customer service records covering customer interactions, orders, and resolutions.
General Office Management: Assist with administrative tasks including preparing documents, managing shared inboxes, coordinating internal requests, supporting basic invoicing or purchase orders, supplier administration, and contributing to site‑wide communication or reporting as required.
Occasional Personal Assistant Duties: Including running local errands, assisting with bookings and travel arrangements, coordinating calendars, scheduling meetings, and supporting the planning of customer visits or on‑site events

Required Skills & Experience:

Strong Communication: Excellent verbal and written communication skills for interacting with customers, suppliers, and colleagues.
Organisational Skills: Exceptional ability to stay organised and manage multiple tasks in a fast‑paced, deadline‑driven environment.
Problem‑Solving: Able to resolve issues with patience, empathy, and a solution‑focused approach.
Team Player: Comfortable working collaboratively while also taking ownership of responsibilities and supporting colleagues when required.
IT Proficiency: Competent using Microsoft Office (Outlook, Excel, Word) and confident learning internal systems and ERP software.
Adaptability: Flexible and responsive to changing priorities, customer needs, and operational requirements.
Driving Licence: Preferred due to the rural location, limited public transport, and the need to carry out occasional business errands.

Apply Now

Refine Your Search

client services occupations jobs in stamford, lin

Customer Service and Business Support

Trainee Customer Service and Business Support

Account Administrator

Customer Service Administrator

Product Specialist - Performance Products

Customer Service Specialist (Export Solutions)

Concierge Officer

Customer Hire and Sales Coordinator

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