Automotive service advisor Work, Jobs in Stanley, Dur (with Salaries)

Aftersales Advisor
BCA —Newcastle upon Tyne
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Mercedes-Benz Parts Advisor
Sytner —Newcastle upon Tyne
- Weekend availability
- Communication skills
- Employee discount
6d
Customer Service Advisor
Northgate Vehicle Hire —Darlington
- £24,854 - £26,958 a year
- Monday to Friday
- Hybrid work
- Computer literacy
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Automotive Service Advisor (Part Time)
Rubber Duck Cars Ltd —North Shields
- Up to £260 a week
- Part-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
10d
Parts Advisor
Alliance Automotive Group CV —Darlington
- Customer service
- Communication skills
- Employee discount
Quick apply
6d
Service Advisor - Automotive
Croxdale Group —Durham
- £28,600 - £35,000 a year
- Full-time
- In-person
- Automotive diagnostics
- Hand tools
- Employee discount
Quick apply
11d
Parts Advisor
Evans Halshaw —Newcastle upon Tyne
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d

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Mercedes-Benz Parts Advisor
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6d
Mercedes-Benz Head of Service
Sytner —Newcastle upon Tyne
You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers…

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Aftersales Advisor

BCA -
Newcastle upon Tyne

Quick apply

Job details

Permanent
£14.11 an hour

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

About The Role

Job Role – Aftersales Advisor

Salary – £14.11 per hour

Location – BCA Newcastle

Working Hours – Monday to Friday (shifts are on a rotating pattern and between the hours of 7am-6pm)

Type of Employment – Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build

the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role

In this role, you’ll deliver industry-leading customer service to our buyers, ensuring a smooth and efficient vehicle collection experience. You’ll play a key part in resolving queries and complaints quickly, professionally, and cost-effectively, helping to maintain a positive customer journey from start to finish.

Your key responsibilities will be:

Carry out vehicle production administration, including accurate data entry and document management
Manage the Click & Collect process, ensuring a seamless, efficient, and positive experience for buyers and hauliers
Provide a professional front-of-house service to customers and site visitors
Support buyers by resolving queries and complaints in a timely and effective manner
Work closely with the central claims team to ensure issues are handled promptly and recorded accurately
Respond to and action requests from the central call centre efficiently

To be successful, you’ll bring the following with you:

Strong customer service skills with a professional and customer-focused approach
Excellent attention to detail and organisational ability
Confident IT skills, with experience in Salesforce or similar systems desirable
Good decision-making and problem-solving skills
Strong communication and interpersonal skills
A reliable team player who thrives in a fast-paced environment

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…

BCA Academy

Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

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automotive service advisor jobs in stanley, dur

Aftersales Advisor

Mercedes-Benz Parts Advisor

Customer Service Advisor

Automotive Service Advisor (Part Time)

Parts Advisor

Service Advisor - Automotive

Parts Advisor

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