Patient services team leader Work, Jobs in Stansted, Ess (with Salaries)

Team Leader 1st Line Patient Services
Lloyds Clinical —Harlow
- £35,500 a year
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
QC Associate Role (Fixed Term)
Thermo Fisher Scientific —Bishop's Stortford
- Full-time
- Continuous improvement
- Quality control
Digital Service Desk Team Leader
East of England Ambulance Service Trust —Chelmsford
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- Team management
- Travel
7d
Switchboard Operator
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £25,760 - £27,476 a year
- Full-time
- Data entry
- Annual leave
- Flexible schedule
10d
Deputy Operations Manager
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
Deputy General Manager
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £66,582 - £77,368 a year
- Full-time
- Business development
- Team management
- Travel
5d
Head of Operations - Non Food
Medirest —Cambridge
- From £65,000 a year
- Full-time
- Budgeting
- Leadership
Mobile Area Supervisor
ISS Facility Services —Chelmsford
- Supervising experience
- Team management
- Travel
Quick apply
3d
Reservations Clerk
Nuffield Health —Buckhurst Hill
- Full-time
- Computer literacy
- Communication skills
- Gym membership
6d
Night Trunk and Warehouse Operative
LF&E Refrigerated Transport —Welwyn Garden City
- £35,755.20 a year
- Full-time
- Warehouse experience
- Free parking
People Operations Business Partner
HUC —Welwyn Garden City
- £42,000 - £45,000 a year
- Full-time
- Continuous improvement
- Human resources
- Recruiting
- Free parking
- Employee discount
7d
Team Manager
Integrated Care 24 Ltd —Basildon
- £17.10 an hour
- Weekend availability
- Hybrid work
- Team management
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
7d
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Team management
- Computer skills
- Training & development
- Annual leave
- Employee discount
Care Navigator
Nevells Road Surgery Letchworth —Letchworth
- From £12.71 an hour
- Computer literacy
- Front desk
- Cleaning
- Free parking
Quick apply
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —Cambridge
- Full-time
- Microsoft Powerpoint
- CRM software
- English
Team Leader-Theatres
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £39,959 - £48,117 a year
- Full-time
- Patient care
- Flexible schedule
6d
Healthcare Professional Research Lead
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Part-time
- Doctoral degree
- Computer literacy
- Master's degree
12d
Client Services Coordinator (Front of House - Accounts)
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Part-time
- CRM software
- Microsoft Office
- Databases
8d
Bank, Band 4, STAR Worker, Stevenage - SW1481
Hertfordshire Partnership NHS Foundation Trust —Stevenage
- £27,485 a year
- Full-time
- Mentoring
- Training & development
- Care plans
10d

I want to receive the latest job alerts for patient services team leader in stansted, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Team Leader 1st Line Patient Services

Lloyds Clinical -
Harlow

Quick apply

Job details

Permanent
£35,500 a year

Benefits

Annual leave
Employee assistance programme
Employee discount
Referral programme

Qualifications

Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Team leadership
Patient service
Organisational skills
Customer support
Customer interaction
Leadership

Full job description

About The Role

Do you want to build a rewarding career supporting patients and helping them access vital healthcare services? If so, we'd love to hear from you.

Salary: £35500 per annum

Hours: 37.5 hours per week, must be flexible for shifts between 07:30 - 21:00

Location: Harlow, Essex

Reports to: Team Manager

About the Role

As a Team Leader within our growing Patient Services team, you will play a key role in supporting patients, healthcare professionals, and customers through a range of enquiries. Working in a fast-paced contact centre environment, you will handle inbound calls, emails, and other communications, providing a high standard of service while ensuring every interaction is managed with professionalism, empathy, and care.

This is an exciting opportunity to join a growing healthcare organisation where your work will have a direct impact on patients' lives and wellbeing every day.

What You'll Be Doing

Supporting Patient Services Call handlers, managing escalated calls.
Providing accurate information and support on healthcare services and patient journeys.
Taking ownership of cases and ensuring timely resolution of enquiries.
Maintaining accurate records and updating systems in line with company procedures.
Working collaboratively with colleagues and healthcare professionals to deliver the best possible outcomes.
Delivering a high-quality, patient-focused service in line with organisational values and standards.

Why Lloyds Clinical?

We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:

25 days annual leave plus bank holidays
Company bonus scheme
Outstanding training & development programmes
Up to £1200 refer a friend bonus
Full support from our employee assistance programme including a health and well-being app
Savings and discounts at multiple retailers through our rewards portal

About You

Success in this role requires previous team leadership experience and a genuine passion for delivering outstanding customer service. You will be able to make well-reasoned decisions that prioritise excellent patient care, while using your empathy and caring nature to effectively lead and support your team. The role also demands strong organisational skills, the ability to work under pressure to meet deadlines and targets, and a keen eye for detail.

About Us

At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team

Quick apply

Refine Your Search

patient services team leader jobs in stansted, ess

Team Leader 1st Line Patient Services

QC Associate Role (Fixed Term)

Digital Service Desk Team Leader

Switchboard Operator

Deputy Operations Manager

Client Services Co-Ordinator Accounts

Deputy General Manager

Head of Operations - Non Food

Mobile Area Supervisor

Reservations Clerk

Night Trunk and Warehouse Operative

People Operations Business Partner

Team Manager

Radiology Administrator Team Leader

Care Navigator

Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

Team Leader-Theatres

Healthcare Professional Research Lead

Client Services Coordinator (Front of House - Accounts)

Bank, Band 4, STAR Worker, Stevenage - SW1481

I want to receive the latest job alerts for patient services team leader in stansted, ess

Explore jobs in more locations

About The Role

About You

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected