Senior support analyst Work, Jobs in Stansted, Ess (with Salaries)

Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Team management
- Agile
Senior Operations Analyst
Arm —Cambridge
- £50,200 - £68,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
4d
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £33,637 - £37,987 a year
- Computer networking
Senior Technical Support Analyst
Ground Control —Billericay
- Monday to Friday
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
- Life insurance
Quick apply
10d
Digital Transformation Lead
FedEx EU —Stansted
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
1d
Senior Operational Analyst
MBDA —Stevenage
- £40,000 a year
- Overtime
- Hybrid work
- Communication skills
- Free parking
Service Desk Ops Manager
DXC Technology —London
- Continuous improvement
- Recruiting
- Training & development
Senior Data Analyst
Aon Corporation —Chelmsford
- Analysis skills
- Machine learning
Senior QA Analyst - RuneScape: Dragonwilds
Jagex —Cambridge
- Full-time
- Annual leave
- Flexible schedule
Senior QA Analyst - RuneScape: Dragonwilds
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Annual leave
- Flexible schedule
Quick apply
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Senior Data & Insights Analyst
Genie Ventures —Cambridge
- £48,670 - £52,727 a year
- Hybrid work
- Machine learning
- Travel
- AI
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Financial Analyst - Letchworth, UK
NORTHLAND CONTROLS LIMITED —Letchworth
- £50,000 - £65,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Data Services Coordinator
GÉANT Recruitment —Cambridge
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Senior Customer Service Advisor
Barclays —Cambridge
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
9d
Digital Transformation Business Analyst
FedEx EU —Stansted
- Full-time
- Hybrid work
- Engineering
- English
- Analysis skills
- Employee assistance programme
1d
Oracle CCS Support Analyst
Affinity Water —Hatfield
- £55,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
9d
BI Analyst
easyJet —Luton Airport
- Full-time
- Databases
- Analysis skills
- Communication skills
- Annual leave
3d
ERSOU - ROCU - Police Staff Scale SO1/2 - Intel Analyst (ROCTA)
Hertfordshire Constabulary —Stevenage
- £39,276 - £44,700 a year
- Full-time
- Databases
- Analysis skills
- Presentation skills
- Annual leave
- Work from home

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senior support analyst jobs near stansted, ess

Business Systems, Delivery & Change Manager

Solus Accident Repair Centres -
Stansted

Apply Now

Job details

Permanent | Full-time
£55,000 - £75,000 a year

Qualifications

Cost management
Succession planning
Business Management
IT management
Waterfall
PMP
IT team management
Stakeholder liaison
Performance management
Change management
Team management
Risk management
Technology leadership experience
Change leadership
Agile
Professional development mentoring
IT strategy alignment
Budgeting
Information technology team management
Financial management
Technical roadmaps
Business
Leadership
IT governance and compliance strategy
PRINCE2 Certification

Full job description

Overview:

We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy.

You will provide leadership across business systems management, project delivery, and strategic change — ensuring solutions are well‑designed, well‑governed, and successfully adopted.

The role combines people leadership, technology governance, and delivery oversight, guiding cross‑functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business.

Responsibilities:

Define and own the strategic direction for business systems, ensuring alignment to Solus’ technology roadmap and business goals.
Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity.
Make decisions on technology investments, supplier contracts, and commercial evaluations.
Approve and govern system changes, ensuring security, architectural integrity and operational stability.
Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management.
Make people‑leadership decisions including performance management, capability development, and team structure.
Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met.

Strategic Leadership:

Build and deliver a long‑term strategic roadmap for business systems, integrations, data flows, and platform evolution.
Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance.
Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change.

People Leadership & Team Development:

Lead a multi‑discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression.
Develop team members through coaching, mentoring, training and succession planning.
Create a high‑trust, high‑performance culture that empowers colleagues and encourages continuous improvement.
Ensure the team manages documentation, processes and business knowledge to reduce key‑person dependencies.

Delivery & Change Ownership:

Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking.
Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance.
Oversee delivery risks, RAID management and cross‑functional dependencies.
Ensure systems changes are safe, secure, tested, and supported at go‑live.

Business Systems Management:

Oversee the lifecycle of key business systems — including upgrades, vendor management, integrations, and enhancement roadmaps.
Ensure systems are secure, resilient, and compliant, supported by well‑maintained documentation and change records.
Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations.
Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience.

Stakeholder Leadership:

Build strong relationships with business leaders, operational managers, suppliers, and technology partners.
Communicate complex technical and delivery topics clearly at senior level.
Represent Technology at governance boards, steering groups, and executive forums.

Financial Leadership:

Manage budgets for systems, suppliers, licences, and delivery resources.
Ensure cost‑effective delivery and maximise value for money from suppliers and change activity.

Qualifications:

Degree in IT, Technology, Business Management or related field.
Strong evidence of leadership in technology delivery, business systems or change management.
Certifications beneficial:
- ITIL (governance & service management)
- Agile/Scrum/Scaled Agile
- Project/Programme Management (PMP, MSP, Prince2)
- Change Management (APMG/PROSCI)
Experience managing budgets, suppliers and enterprise‑scale change functions.

Who are Solus?:

Apply Now

Refine Your Search

senior support analyst jobs in stansted, ess

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