Hotel & accommodations guest services staff Work, Jobs in Stapleton, Shr (with Salaries)

Guest Service Assistant
Holiday Inn Express Shrewsbury —Shrewsbury
- £12.71 an hour
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
2d
Ground Floor - Team Member
Premier Inn —Shrewsbury
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
13d
Night Reception Team Member - Part Time
Travelodge —Shrewsbury
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
13d
Receptionist - Holiday Park
Beaconsfield Holiday Park —Shrewsbury
- £13 an hour
- Part-time
- Front desk
- In-person
- Phone etiquette
- Annual leave
- Employee discount
Quick apply
4d
Hotel Receptionist
Ramada Hotel and voco hotel —Telford
- £12.71 an hour
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
13d
Front of House Assistant
Old Rectory Hotel —Shrewsbury
- £10.85 - £12.75 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
2d
GUEST SERVICES TEAM MEMBER (Full Time)
PIONEER CENTRE —Cleobury Mortimer
- Full-time
- Guest services

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Guest Service Assistant

Holiday Inn Express Shrewsbury -
Shrewsbury

Quick apply

Job details

Full-time
£12.71 an hour
2 days ago

Benefits

Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Microsoft Office Suite
Food and beverage service
Communication skills

Full job description

Job Ref: KGH12195

Branch: Holiday Inn Express Shrewsbury

Location: Holiday Inn Express Shrewsbury, Shropshire

Salary/Benefits: £12.71 per hour plus benefits and monthly service charge

Contract type: Permanent

Hours: Full Time

Shift pattern: 06:00 - 02:00 - Includes evenings, weekends and holidays

Hours per week: 40

Posted date: 21/08/2026

Closing date: 18/09/2026

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. You’ll receive full training to work across all guest-facing areas of the hotel, from reception to food and beverage, making this the perfect opportunity to kick start your career in hospitality.

Other businesses may call this role Receptionist, Food Beverage Assistant, Guest Experience Assistant, or Hotel Services Assistant.

This role reports directly to the Guest Service Manager.

What you’ll do

Deliver excellent service across reception, restaurant, bar, meetings and events.
Support with tasks including check in/out, food and drink service, conference set-ups, and banqueting.
Build genuine relationships with guests, adapting your approach to each individual.
Maintain cleanliness and presentation across all guest areas.
Help the hotel meet brand standards and company goals by delivering outstanding service every shift.
Represent our values and culture, keeping guest experience at the centre of everything you do.

What we’re looking for

A genuine passion for people and hospitality. Experience is great, but not essential.
Strong communication skills and the confidence to work as part of a team.
A proactive approach. (You notice what needs to be done and make it happen!)
Comfortable using technology, including MS Office and similar tools.

If you’re friendly, motivated, and love making people’s day, this could be the role for you!

What’s in it for you

Career development through fully funded apprenticeships and our internal development programme.
Discounts on hotel stays and a variety of major retailers, restaurants and days out.
Free use of our gyms, pools, and leisure facilities.
24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [email protected] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

Set 4-minute walk from the nearest bus stop, this low-rise hotel is also 2.3 miles from Shrewsbury Cathedral and 4.5 miles from Shrewsbury Castle.

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in stapleton, shr

Guest Service Assistant

Ground Floor - Team Member

Night Reception Team Member - Part Time

Receptionist - Holiday Park

Hotel Receptionist

Front of House Assistant

GUEST SERVICES TEAM MEMBER (Full Time)

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