Assistant manager Work, Jobs in Stevenage, Hrt (with Salaries)

Assistant General Manager
Gravity Active Entertainment —Stevenage
- £29,000 - £31,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
Deputy Hotel Manager
Hotel Cromwell —Stevenage
- Up to £45,000 a year
- Full-time
- Bar
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
1d
Assistant Contract Manager
Apcoa —Buntingford
- £36,000 a year
- Full-time
- Presentation skills
- Recruiting
- Contracts
- Annual leave
Quick apply
Assistant Service Manager
FRANK G. GATES LIMITED —Stevenage
- From £36,000 a year
- Full-time
- Computer literacy
- Team management
- In-person
- Employee discount
Quick apply
Assistant General Manager - Stevenage
GRIDSERVE —Stevenage
- £30,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
- Free parking
- Store discount
Quick apply
8d
Assistant Operational Manager - FTC Maternity Cover
Vetspeed Ltd —Royston
- £35,000 - £41,000 a year
- Overtime
- Management
- Forklift
- Organisational skills
- Free parking
- Employee discount
Quick apply
Co-Op Assistant Manager
Compass Group —Stevenage
- £33,000 a year
- Full-time
- Customer service
- Organisational skills
- Budgeting
- Employee discount
Assistant Manager
Coopers Arms —Hitchin
- Up to £32,002 a year
- Full-time
- Inventory control
- Restaurant management
- Team management
- Employee discount
Quick apply
9d
Costa Assistant Manager - Costa
Compass Group —Stevenage
- £33,000 a year
- Full-time
- Customer service
- Organisational skills
- Budgeting
- Employee discount
Assistant Manager (Front of House) - Luton Airport
Pret A Manger —Luton
- From £34,654 a year
- Hospitality
- Inventory control
- Mentoring
- Annual leave
- Employee discount
Deputy General Manager - Houston Hot Chicken
Pizza Express —Stevenage
- £33,000 - £36,000 a year
- Full-time
- Sales
- Restaurant management
- Recruiting
- Employee discount
Quick apply
8d
Deputy Manager
Ivy Lodge Retirement Home —Woolmer Green
- Full-time
- Supervising experience
- Quality control
Quick apply
4d
Assistant Store Manager - Hitchin
The White Company —Hitchin
- Customer service
- Training & development
- Retail management
- Employee discount
8d
Assistant Store Manager
Mountain Warehouse —Hatfield
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Sunday Assistant Manager
Isabel Hospice —Welwyn
- £4,218 a year
- Part-time
- Customer service
- Computer literacy
- Organisational skills
- Employee assistance programme
- Referral programme
Assistant General Manager
Inspired Villages —Luton
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Deputy Manager Children's Home
Kelwel Care —Letchworth
- From £36,000 a year
- Full-time
- Supervising experience
- Team management
- Mentoring
- Free parking
- Store discount
Quick apply
1d
Admissions Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Presentation skills
- Continuous improvement
- Team management
Assistant Manager (Front of House) - Stansted Airport
Pret A Manger —Stansted
- From £34,654 a year
- Hospitality
- Inventory control
- Mentoring
- Annual leave
- Employee discount
Assistant Store Manager
Aldi —Luton
- £38,525 - £45,420 a year
- Customer service
- Retail management
- Cash handling
- Annual leave
- Employee assistance programme

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Assistant General Manager

Gravity Active Entertainment
Stevenage

Quick apply

Job details

Full-time
£29,000 - £31,000 a year

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Driving Licence
Operations management
Closing procedures
Stock ordering
Microsoft Office Suite
Complaint handling
Performance management
First Aid Certification
Staff training
Opening procedures
Ongoing financial performance monitoring
Training & development
Cash handling
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

Position Overview

The Assistant General Manager (AGM) is responsible for supporting the General Manager in the day-to-day operation of the business, ensuring the highest standards of customer service, safety, operational efficiency and financial performance. The role offers a performance-related bonus scheme, rewarding the achievement of agreed business and personal KPIs.

The AGM acts as a role model for the team, leading by example and taking responsibility for the smooth running of the business in the General Manager's absence. They are expected to drive performance, develop the team and ensure company policies and procedures are consistently followed.

Key ResponsibilitiesOperational Management

Support the General Manager in the daily operation of the business.
Take responsibility for the site whenever the General Manager is absent.
Ensure the park, café and party operations are delivered safely, efficiently and to company standards.
Carry out opening and closing procedures and ensure all cash handling and security procedures are followed.
Ensure all health and safety policies, risk assessments and compliance procedures are adhered to.
Maintain excellent standards of cleanliness, presentation and equipment maintenance throughout the venue.

Team Leadership

Lead, motivate and inspire the management and frontline teams.
Ensure all employees understand company expectations and deliver excellent customer service.
Assist with recruitment, induction, training and ongoing development of team members.
Conduct coaching conversations and support performance management where required.
Promote a positive working environment based on teamwork, accountability and respect.

Commercial Performance

Support the achievement of sales, labour and profit targets.
Monitor daily performance against budgets and KPIs.
Identify opportunities to increase revenue through memberships, parties, café sales and upselling.
Assist in controlling labour costs, stock levels and operational expenditure.

Customer Experience

Ensure every customer receives outstanding service.
Resolve customer complaints professionally and promptly.
Monitor customer feedback and implement improvements where required.
Build positive relationships with customers, schools, community groups and other stakeholders.

Planning and Administration

Assist with rota planning to ensure staffing levels meet business demand while controlling labour costs.
Complete management administration accurately and on time.
Support stock ordering, stock control and supplier management.
Ensure all company reporting is completed within required deadlines.

Health & Safety

Maintain a safe environment for customers and employees.
Ensure accident reporting procedures are followed correctly.
Support regular safety audits and equipment checks.
Ensure all team members comply with company policies and legal requirements.

Person SpecificationEssential

Minimum two years' supervisory experience within hospitality, leisure or retail.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Outstanding customer service skills.
Good organisational and problem-solving abilities.
Ability to work under pressure in a fast-paced environment.
Competent using Microsoft Office and other business systems.
Flexible to work evenings, weekends and bank holidays.

Desirable

Experience within the leisure, family entertainment or trampoline park industry.
First Aid qualification.
Food Safety qualification.
Health & Safety qualification.
Experience of rota planning, budgeting and KPI management.

Key Performance Indicators

Performance will typically be measured against:

Customer satisfaction scores and online reviews.
Revenue and profitability.
Labour cost percentage.
Membership sales and retention.
Party sales and customer feedback.
Health & Safety compliance.
Audit scores.
Team training completion.
Employee engagement and retention.
Achievement of site KPIs.

Benefits

Performance-related bonus scheme linked to the achievement of agreed Key Performance Indicators (KPIs).
Free on-site parking.
Staff discount on food and beverages.
Complimentary use of the park outside of working hours
Ongoing training and development opportunities.
Career progression within the business.

If you meet these requirements and are looking for a challenging yet rewarding career in Leisuremanagement, please submit your resume for consideration.

Job Type: Full-time

Pay: £29,000.00-£31,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Store discount

Experience:

Supervisor or AGM: 2 years (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

assistant manager jobs in stevenage, hrt

Assistant General Manager

Deputy Hotel Manager

Assistant Contract Manager

Assistant Service Manager

Assistant General Manager - Stevenage

Assistant Operational Manager - FTC Maternity Cover

Co-Op Assistant Manager

Assistant Manager

Costa Assistant Manager - Costa

Assistant Manager (Front of House) - Luton Airport

Deputy General Manager - Houston Hot Chicken

Deputy Manager

Assistant Store Manager - Hitchin

Assistant Store Manager

Sunday Assistant Manager

Assistant General Manager

Deputy Manager Children's Home

Admissions Assistant Manager

Assistant Manager (Front of House) - Stansted Airport

Assistant Store Manager

I want to receive the latest job alerts for assistant manager in stevenage, hrt

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