Referrals and assessment manager Work, Jobs in Stevenage, Hrt (with Salaries)

Victims Liaison Officer - Public Protection - Hertfordshire - East of England
HM Prison & Probation Service —Cheshunt
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
13d
Registered Manager - Learning Disabilities
Glenholme Specialist Healthcare —Stevenage
- £38,000 - £43,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Event Manager
The IET —Stevenage
- £34,000 - £37,000 a year
- Weekend availability
- Hybrid work
- Travel
- Organisational skills
- Budgeting
- Work from home
- Employee discount
Quick apply
1d
Admissions Manager
St Elizabeth's Centre —Much Hadham
- Up to £32,793 a year
- Full-time
- CRM software
- Project management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Internal Recruitment Consultant
Cornerways Care —Hitchin
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- Writing skills
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Advanced Practitioner
Hertfordshire County Council —Stevenage
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- Experience working with individuals with disabilities
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Claims Assessor
Vetsure Pet Insurance —Hatfield
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- Microsoft Powerpoint
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- Continuous improvement
- Free parking
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ERSOU - ROCU - Police Staff Scale SO1/2 - Intel Analyst (ROCTA)
Hertfordshire Constabulary —Stevenage
- £39,276 - £44,700 a year
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ERSOU - ROCU - Police Staff Scale SO1/2 - Intel Analyst (ROCTA)
Bedfordshire Police —Stevenage
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13d
Care & Compliance Coordinator
Bedfordshire Supported Housing Ltd —Bedford
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Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £35,000 - £40,000 a year
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
BME Specialist IDVA (Independent Domestic Violence Advocate)
Imece Women's Centre —London
- £28,000 - £31,000 a year
- Full-time
- Experience working with children
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5d
Senior Night Care Assistant
Barchester Healthcare —Codicote
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CYPMH Crisis Response Clinician
North London NHS Foundation Trust —Enfield
- £45,953 - £54,254 a year
- Full-time
- Discharge planning
- IT
- Annual leave
11h
Senior Social Worker
Hertfordshire County Council —Stevenage
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- Full-time
- Hybrid work
- English
Deputy Manager - Supported Living
Care Assurance Ltd —Enfield
- £34,320 a year
- Weekend availability
- Medication administration
- Computer literacy
- Writing skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Specialty Doctor in General Adult Community Services (Centenary)
Hertfordshire Partnership NHS Foundation Trust —Hitchin
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- Full-time
- Patient care
1d
Trainee Education Mental Health Practitioner (EMHP)
East of England Community Health and Care NHS Trust (Cambridgeshire) —Cambridge
- £28,392 - £31,157 a year
- Full-time
- Research
- University
- Experience working with children
4d
Bereavement Support Worker
Grief Encounter —London
- £30,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Experience working with children
- Mentoring
- Sick pay
Quick apply
14d

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Victims Liaison Officer - Public Protection - Hertfordshire - East of England

HM Prison & Probation Service -
Cheshunt

Apply Now

Job details

Part-time | Full-time
£30,001 - £50,000 a year
13 days ago

Benefits

Annual leave
Company pension
Employee discount
Childcare

Qualifications

Conducting safeguarding risk assessments
English
Presentation skills
Mentoring
Training & development

Full job description

General Information

Salary

£37,238 - £44,520

Working Pattern

Full Time, Part Time

Vacancy Approach

External

Location

Cheshunt, St Albans

Region

East of England

Closing Date

05-Sep-2026

Business Unit

NPS East of England Public Protection (2021)

Post Type

Permanent

Civil Service Grade

Other

Number of jobs available

Reserve List

12 Months

Job ID

20726

Descriptions & requirements

Job description

Overview of the job

The job holder will work with victims of crime and victims’ families who are participating in, or are being considered for inclusion in, the statutory Probation Service (PS) Victim Contact Scheme (VCS) or Victim Notification Scheme (VNS). The job holder will work in accordance with the PS VCS and VNS Guidance, relevant policies, and legislation to contribute to the assessment and management of risk posed by offenders in order to protect the public. They will liaise with victims and their families to provide them with information about significant developments during the offender’s sentence or order and enable victims and their families to participate by making representations to inform decision-making around risk management. The job holder will also liaise with relevant professionals across organisations and contribute to inter-agency meetings to ensure that the views of victims and their families have been considered.

Summary

The post holder will have direct contact with individuals and their families who have been victims of serious crimes, including those involving violent, sexual, or stalking and harassment offences.

The key roles of the Victim Liaison Officer (VLO) are to:

Provide information to victims and their families during the key stages of the offender’s sentence/hospital order and contribute towards the assessment and management of the risk of harm to victims and their families.

Liaise with, provide, and analyse information for, and give advice to criminal justice agencies and other partner agencies to ensure that the perspectives of victims and their families have been considered.

Work in partnership with other agencies with the aim of preventing reoffending and meet the needs of victims, whilst considering the rights and needs of offenders.

The post holder requires knowledge and understanding of the criminal justice system, including the functions of the courts, prisons, probation, and the Parole Board, as well as Youth Justice Services and the arrangements for Mentally Disordered Offenders. The post holder will be required to travel on a regular basis to maintain contact with victims, their families, and other professionals who may be based across rural and urban areas.

The post holder must work within the aims and values of the PS and HM Prison and Probation Service. This includes demonstrating a commitment to equality and inclusion in line with PS policies and procedures.

The post holder must ad to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Some out of hours working may be required during the week and weekends.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties set out below:

Liaise with the victims and their families to ensure they are informed about key stages and developments regarding an offender’s sentence or hospital order as set out in the VCS and VNS.

Use computer-based administrative systems to obtain relevant information and to produce, update and maintain records relating to victims, and other documentation, within agreed timescales.

Assess the risks and needs of victims and their families and complete any required actions within appropriate timescales including home and/or alternate location visits as required in accordance with the PS VCS and VNS Guidance.

Identify changes in risk or need and refer to senior managers and professionals in other agencies as appropriate.

Carry out safeguarding children and safeguarding adult duties in accordance with the PS statutory responsibilities and agency policies.

Ensure effective referrals to, and communication with, other probation colleagues and professionals in other agencies.

Participate in a range of interprofessional meetings to represent victims and their families (and/or the PS) to support risk management and safeguarding of victims.

Carry out duties in accordance with policies and legislation governing parole proceedings, and to support victims and their families to write a personal statement and/or present their statement to the parole board in person or remotely.

Provide training and mentoring support to new VLOs and other probation practitioners and educate professionals from other agencies about the VCS and VNS and their responsibilities.

Engage in ongoing learning and development to maintain up-to-date knowledge and understanding of current policies, legislation, and best practice, including completion of all mandatory training.

Provide cover within the victim liaison unit as appropriate.

The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (w specified in Wales) Welsh.

Civil Service Success Profile Criteria

Behaviours

Making Effective Decisions

Changing and Improving

Delivering at Pace

Communicating and Influencing

Developing Self and Others

Working Together

Experience

Experience of working with people from diverse backgrounds who have experienced a range of social/personal difficulties, communicating effectively and sensitively, and working in a trauma-informed way.

Experience of working with diverse communities including promoting equality and valuing diversity.

Knowledge and understanding of the assessment and management of risk in relation to offenders and victim safeguarding.

Knowledge and understanding of the Criminal Justice system and related agencies.

Technical

Minimum 5 GCSEs at Grade C or above, including English and Maths.

Hours of Work

(Unsocial Hours)

Allowances

37 hours per week.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]);
To Ministry of Justice Resourcing team ([email protected]);
)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference 20726

Job Description Attachment

PS-JES-0046 Band 4 Victim Liaison Officer JD v4.0.pdf (Job Description Attachment)

Select new file

Application form stage assessments

Behaviours

A sift based on the lead behaviour, Communicating and Influencing, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, w all behaviours will then be considered.

Behaviours Application Form Question Word Limit

250

Delivering at Pace

Making Effective Decisions

Communicating and Influencing

Working Together

Experience

We will assess your experience for this role via the following methods

Statement of Suitability

Statement of Suitability

Guidance for the Statement of Suitability

Please provide a statement of suitability explaining how you consider your personal skills, qualities and experience providing evidence of your suitability for the role. Please see the job description when writing your examples (The word count should not exceed 750 words).

Evidence of Experience

Statement of Suitability

Interview stage assessments

Interview Dates

Interviews due to take place week beginning 21/09/2026, Dates are subject to change in accordance to business need

Behaviours

Delivering at Pace

Making Effective Decisions

Communicating and Influencing

Working Together

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .

Level of security checks required

DBS Standard

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. W plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Apply Now

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