Duty manager fitness Work, Jobs in Stewartby, Bdf (with Salaries)

Member Experience Manager
Fitness First —Bedford
- £28,685 a year
- Planograms
- Team management
- Training & development
- Employee discount
- Gym membership
Quick apply
9d
Fitness Manager
Bannatyne —Stotfold
- £14.95 an hour
- Weekend availability
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Group Leader
The Inclusion Project North West Bedfordshire —Bedford
- £14.00 - £22.50 an hour
- Part-time
- Care experience
- Computer skills
- In-person
Quick apply
Campaign Marketing Manager FTC
Copart —Bedford
- Microsoft Powerpoint
- Marketing
- Organisational skills
- Employee discount
- Life insurance
Quick apply
Sports Facilities Supervisor
Moulton College —Moulton
- £24,487 a year
- Free parking
- Annual leave
Duty Manager
Places for People —Wellingborough
- £11,229.13 a year
- Weekend availability
- Customer service
- Leadership
- Employee discount
7d
Emergency Care Assistant - Milton Keynes
Ambulnz Community Partners —Milton Keynes
- £14.98 an hour
- Driving
- Patient care
- Employee assistance programme
Range Host / Strike Shack Host (Golf)
Chesfield Downs Golf & Country Club —Graveley
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Guest services
- Free parking
- Employee assistance programme
3d
Recreation Aid
U.S. Air Forces, Europe —Alconbury
- £15 an hour
- Weekend availability
- No experience needed
- Travel
- In-person
Night Manager
Champneys Henlow —Henlow
- Up to £29,120 a year
- Full-time
- Training & development
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Portable Toilet Service Driver - Stevenage (Little Wymondley)
Toilets+ Limited —Stevenage
- £13 an hour
- Overtime
- Heavy lifting
- Customer service
- English
- Free parking
- Annual leave
Quick apply
8d
Marella Cruises | Senior Lighting Technician
RWS Global —Milton Keynes
- Maintenance
- Hotel
Sales Assistant
Jollyes Pets —Milton Keynes
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
1d
Activity Co-ordinator
Cygnet —Stevenage
- £14 - £50 an hour
- Weekend availability
- Communication skills
- School
- Time management
- Free parking
8d
Lunchtime Supervisor
Wellingborough School —Wellingborough
- £2,658 a year
- Part-time
- Childcare
- Driving
- In-person
- Free parking
Quick apply
14d
Senior Support Worker
Luton Borough Council —Luton
- £27,254 - £29,540 a year
- Part-time
- English
- Travel
- Mentoring
- Relocation assistance
- Annual leave
11d
Medicines Management Administrator (Secondment)
Herts Urgent Care —Welwyn Garden City
- £26,260 a year
- Part-time
- Inventory control
- Microsoft Office
- Training & development
- Free parking
- Employee discount
1d
Aviation Firefighter
London Luton Airport —Luton
- First Aid Certification
- Communication skills
- Employee discount
4d
Assistant Academy Sports Scientist (Part Time)
Luton Town Football Club —Luton
- Microsoft Office
- Master's degree
- Bachelor's degree
Paramedic - Milton Keynes
Ambulnz Community Partners —Milton Keynes
- £25 - £29 an hour
- Driving
- Patient care
- Employee assistance programme

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Member Experience Manager

Fitness First -
Bedford

Quick apply

Job details

Permanent
£28,685 a year
9 days ago

Benefits

Discounted gym membership
Employee discount
Gym membership

Qualifications

Closing procedures
Planograms
Team management
Opening procedures
Churn prevention
Customer interaction
Training & development

Full job description

About The Role

If you are a passionate and result-driven leader with a commitment to delivering exceptional member experiences, we would love to hear from you. Join us in making a transformative impact on the lives of our members!

About Us: At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are looking for a dedicated and dynamic Member Experience Manager to join our team and ensure every member has a 5- star experience.

Job Purpose: As the Member Experience Manager, your role is to deliver a consistent 5-star member experience by utilising and optimising company tools to support members in achieving their goals. You will enhance the member journey, prioritise their goals, and improve member retention. In the absence of the General Manager and other Heads of Departments, you will take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.

Key Responsibilities:

Member Experience:

Lead the team to create a consistent 5-star member experience throughout the club.
Utilise key data to personalise the member experience.
Interact with every member at every touch point with purpose and care.
Provide instant feedback to team members who do not offer exceptional service.
Take accountability for the Brand Standards document, focusing on cleanliness, vibe, and operational standards.
Plan and action ‘call drives’ to reach out to priority member groups.
Maintain regular communication with new starters, at-risk members, and those who have booked onboarding sessions.

Member Retention:

Manage and optimise all attrition tools, coaching, and delivering throughout the wider team.
Ensure professional management of member feedback.

Team Training and Development:

Provide comprehensive training to the team to deliver exceptional service.
Ensure team adherence to company policies and procedures.

Retail Management:

Manage and position retail and stock in line with the business ‘Stock Planogram’ sheet.

Duty Management:

Ensure a great welcome to every member at every opportunity.
Provide an excellent joiner experience and tour for every guest.
Steer members to group exercise (GX) classes and book 1-1 sessions.
Maintain high standards of cleanliness and hygiene in the club.
Lead on the safety of the club, ensuring compliance with all regulations.
Ensure all staff are clear on their responsibilities and tasks per shift.
Deliver duty management with 100% consistency, including opening/closing duties and compliance.

What’s in it for you:

Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
Health and Wellness: Complimentary gym membership for you and discount for family member.
Professional Development: Opportunities for ongoing professional development and career advancement.

IND1

Quick apply

Refine Your Search

duty manager fitness jobs in stewartby, bdf

Member Experience Manager

Fitness Manager

Group Leader

Campaign Marketing Manager FTC

Sports Facilities Supervisor

Duty Manager

Emergency Care Assistant - Milton Keynes

Range Host / Strike Shack Host (Golf)

Recreation Aid

Night Manager

Portable Toilet Service Driver - Stevenage (Little Wymondley)

Marella Cruises | Senior Lighting Technician

Sales Assistant

Activity Co-ordinator

Lunchtime Supervisor

Senior Support Worker

Medicines Management Administrator (Secondment)

Aviation Firefighter

Assistant Academy Sports Scientist (Part Time)

Paramedic - Milton Keynes

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