Field coordinator Work, Jobs in Stirchley, Wmd (with Salaries)

Field Operations Coordinator - Birmingham (Maternity Cover)
Rocksteady Music School —Birmingham
- £24,500 a year
- Temporary
- Experience working with children
- Computer skills
- School
Quick apply
12d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Recovery Coordinator - Leamington and Stratford
Change Grow Live —Leamington Spa
- £28,557.79 - £32,802.41 a year
- Case management
- Travel
- IT
Recovery Coordinator
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- Training & development
- Time management
- Employee discount
- Referral programme
11d
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Private Patient Co-ordinator
Spire Healthcare —Birmingham
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Annual leave
Key Account Coordinator
Protect Environmental Services Limited —Birmingham
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
9d
Elective Home Education Coordinator
Civic Recruitment Limited —Coventry
- £30.68 an hour
- Full-time
- Remote
- Experience working with children
- School
- Work from home
Quick apply
Safeguarding Coordinator
Islamic Relief Worldwide —Birmingham
- £36,128 a year
- Full-time
- English
- Analysis skills
- Organisational skills
- Annual leave
- Sick pay
Service Planning Coordinator
Direct Air & Pipework —Binley and Willenhall
- £26,436.80 - £30,000.00 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Sick pay
Quick apply
10d
Service Coordinator
Mercury Hampton Ltd —Droitwich
- £27,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Field Support Coordinator
Smiths News —Worcester
- £13.09 an hour
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Annual leave
- Work from home
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
6d
Senior Operations Coordinator
OnSite Central Ltd —Worcester
- Up to £43,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Employee assistance programme
- Employee discount
4d
Data Compliance Coordinator
Thermo Fisher Scientific —Birmingham
- Full-time
- Computer literacy
- English
- Quality control
Reactive Works Planner
Rightio Subcontractor Ltd —Oldbury
- £26,436.80 - £27,183.00 a year
- Full-time
- Time management
Quick apply
Service Coordinator
Johnson Controls —Droitwich
- Full-time
- Communication skills
- Annual leave
13d
Prison In-Reach Recovery Coordinator
Change Grow Live —Walsall
- £28,557.79 - £32,802.41 a year
- Travel
- Time management
- Annual leave
- Employee discount
Commercial Graduate Scheme – Technical Sales & Business Development
Supplytrain —Sutton Coldfield
- £27,000 - £29,000 a year
- Business development
- No degree
- Business
- Annual leave

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Field Operations Coordinator - Birmingham (Maternity Cover)

Rocksteady Music School -
Birmingham

Quick apply

Job details

Temporary
£24,500 a year
12 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Experience working with children
Collaboration with schools and educational staff
Computer skills
Customer support
Customer interaction
Rota coordination

Full job description

Description

Field Operations Coordinator

This role is based in Birmingham.

Job Type: This is a temporary position, for a fixed-term period covering maternity leave

Overview

This is a critical role ensuring the Rocksteady Band Leaders can get immediate administrative and operational support and advice during the working day as well as scheduling and booking in lessons for our cover team. This role sits within the Operations team which is responsible for the logistics and operational running of the business.

Shifts include 6am - 2pm (WFH), 8am-4pm and 9am-5pm.

Key Responsibilities

· Respond efficiently to all queries from staff through various channels including phone calls (inbound and outbound) and email ensuring that they receive quality administrative support and a friendly, helping hand to solve day to day problems.

· Responsible for scheduling and booking ‘On The Day’ and ‘Advanced Notice’ cover and catch-up lessons using our internal Cover Team to mitigate disruption for our customers.

· Achieve monthly SLAs and team KPIs based on productivity and utilisation.

· Maintain a high level of knowledge and understanding of the ‘Band Leader’ role and day-to-day lives of our teaching staff to help problem solve effectively and give high quality support.

· Understand the customer journey for all customers (parents, schools and kids) and work with multiple departments to deliver great outcomes for all.

· Be a super-user of all systems and equipment used by our teaching staff to be able to fully respond and answer all queries.

· Be the consistent feedback loop between the teaching team and our office-based teams. Identify trends and opportunities to improve both customer and staff experience.

· Become another ‘voice of the teaching team’ within the office and the wider company.

· Support wider operational business activities as and when required and when capacity allows.

Skills & Experience

· Ability to use own initiative and creative thinking to find solutions to problems. Ability to summarise issues accurately and succinctly to stakeholders at all levels of the business.

· A confident, concise and empathetic communicator with the ability to be able to confidently tailor approach dependent on the scenario, both verbally and in writing. Personable and approachable, and able to deal with a variety of stakeholders at all levels.

· Highly organised with a keen attention to detail, ensuring that tasks are completed accurately efficiently.

· Remains composed and calm under pressure with the ability to work at speed to provide support to Band Leaders at any stage of their Rocksteady journey.

· A natural multi-tasker with the ability to be able to reprioritise and be flexible within a fast-paced and high-pressured department. Comfortable in being able to prioritise and manage own time effectively to achieve goals.

· Strong IT skills with an eye for detail, dexterity, and experience in being able to adapt to new software quickly.

Additional Information

We are committed to safeguarding and promoting the welfare of all children and expect all our staff to share this commitment.

As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975.You can find out more about our policy on recruitment of ex-offendershere.

If you are offered this position, Rocksteady will ask you to complete an enhanced DBS check with a children's barred list check.

It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.

Rocksteady Music School is an equal opportunity employer. We are committed to the fair treatment of staff, potential staff, and of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background.

To find out more about Rocksteady, check out our websitewww.rocksteadymusicschool.com

View ourPrivacy Policyfor details on how we manage your personal data.

About Rocksteady Music School

Pay: £24,500.00 per year

Quick apply

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