Care concierge Work, Jobs in Stirling, Stg (with Salaries)

Front of House Receptionist
STEP —Stirling
- £8,292.80 a year
- Part-time
- CRM software
- Microsoft Outlook
- Computer literacy
Quick apply
Residential Childcare Worker - Nights
CrossReach —Stirling
- £32,600 - £34,699 a year
- Part-time
- Communication skills
- Employee discount
Warehouse Colleague
ASDA —Grangemouth
- £13.49 - £15.83 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
11d
Training Coordinator
Macphie Ltd —Tannochside
- £35,000 a year
- 8 hour shift
- Bakery
- Continuous improvement
- IT
- Free parking
- Annual leave
Quick apply
2d
Training Manager - Part-time
Hilton —Glasgow
- £26,923 a year
- Part-time
- Hotel
- Continuous improvement
- Training & development
- Employee stock purchase plan
- Annual leave
Customer Delivery Driver
ASDA —Glasgow
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
1d
Guest Assistance Specialist
Hilton —Glasgow
- Full-time
- English
- Hotel
- Continuous improvement
- Employee stock purchase plan
- Annual leave
12d
Leisure Attendant - Part-time
Hilton —Glasgow
- £12.71 an hour
- Part-time
- Employee stock purchase plan
- Annual leave
4d
Host/Hostess (part-time)
The Social Hub —Glasgow
- Part-time
- Bar
- Hotel
- Restaurant
- Employee discount
Quick apply
Children's Worker
CrossReach —Glasgow
- £13.65 - £14.79 an hour
- Call to connect
- Experience working with children
- Employee discount
3d
Concierge & Guest Experience Host
Glasgow Marriott Hotel —Glasgow
- £12.71 an hour
- Weekend availability
- Hotel
- Restaurant
- Free parking
- Employee discount
Quick apply
1d
Nurse – Private Health Insurance
AXA —Glasgow
- Case management
- Communication skills
- Negotiation
Casual Housekeeping Assistant
Hilton —Glasgow
- £12.71 an hour
- Part-time
- Guest services
- Employee stock purchase plan
- Annual leave
8d
Relief Play Practitioner
CrossReach —Glasgow
- £13.45 an hour
- Call to connect
- Computer literacy
- Experience working with children
- Employee discount
Warehouse department manager
ASDA —Grangemouth
- Weekend availability
- Supervising experience
- Continuous improvement
- In-person
- Annual leave
- Employee assistance programme
11d
Nurse – Private Health Insurance
AXA UK —Glasgow
- Full-time
- Case management
- Communication skills
- Negotiation
- Annual leave
Analyst PTP (Part-Time-21 hrs per week) - European language required
Hilton —Glasgow
- Part-time
- Data analysis skills
- English
- Hotel
- Employee stock purchase plan
- Annual leave
Breakfast Food and Beverage Team Leader - Part-time
Hilton —Glasgow
- £13.21 an hour
- Part-time
- Cleaning
- Employee stock purchase plan
- Annual leave
8d
Pharmacist
ASDA —Glasgow
- Part-time
- Management
- Customer service
- Patient care
- Store discount
- Annual leave
Operations Manager
ASDA —Clydebank
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
11d

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Front of House Receptionist

STEP -
Stirling

Quick apply

Job details

Permanent | Part-time
£8,292.80 a year

Qualifications

CRM software
First aid administration
Customer service call handling
Driving Licence
Meeting coordination
Microsoft Outlook
Inbound customer enquiry call handling
Premises locking and securing procedures
Client engagement
Computer literacy
Spreadsheets
Processing cash transactions
First aid
Scanning
Microsoft Office Suite
Lock and unlock routines
First Aid Certification
Client services
IT support
Front desk
Cleaning
Stocking
Customer interaction
Communication skills
Time management

Full job description

Job Title:

Front of House / Receptionist

Department

Property

Location:

Stirling Business Centre, Wellgreen, Stirling, FK8 2DZ
(plus cover at other sites)

Position Type:

Part Time, Permanent
12 Hours Per Week

Mon, Wed & Fri – 1.00pm- 5.00pm

Reports to:

Front of House Co-ordinator

Salary

£8292.80

Job Description

Job Summary

Directly reporting to the Front of House Co-ordinator and as an integral member of STEP, you will need to work well within a small team and be able to motivate yourself to exceed your and our client’s expectations. The job can be physical and fast paced at times due to venue hire provisions so it key to be confident with multi-tasking, organisation and prioritising:

· With a focus on exceptional customer service, you will be responsible for managing all aspects of the reception at Stirling Business Centre including venue hire bookings, meetings and weekly building checks.

· Provision of a first-class reception service for STEP tenants and visitors at Stirling Business Centre, and also at Stirling Enterprise Park and Enterprise House when required.

Main responsibilities include but are not limited to:

· First point of contact at Front of House for all tenants, visitors, clients and venue hire clients, providing an exceptional welcome and experience to all.

· Provision of a first-class concierge service.

· To maintain excellent working relationships with established clients, ensuring a professional service that promotes future business.

· Handle all venue hire enquiries both over the phone and via email, ensuring correct, detailed information is sent and that enquiries are converted into bookings.

· Follow up on initial enquiries and add all client details to CRM.

To be proactively responsible for planning, setting up and coordinating room bookings, ensuring consistently high standards of professional presentation and customer care are maintained at all times.

· Fully service all meeting rooms at the end of each day and throughout the day when required including, cleaning tables and chairs, replenishing refreshments and stationery.

· Arrange venue hire paperwork, room layout requirements and catering requirements for all bookings.

· Ensure meeting rooms and IT equipment are set up as requested and assisting with IT issues in rooms, linking laptops to TV’s, using the video wall etc.

· Prepare coffee stations and serve for meetings when required.

· To be responsible for regular function stock (refreshments, stationery, etc.)

· All general reception duties including answering calls, greeting visitors, photocopying, franking, scanning, laminating etc.

· Ensuring the Reception area is clean, tidy and welcoming at all times.

· Maintain accurate financial records and petty cash transactions for photocopying / franking services. Ensure clients and tenants are recharged for services by passing detailed chargeable service records to Finance each month.

· Maintain and populate spreadsheet of weekly room hire bookings with accurate information for invoicing purposes.

· Carry out First Aider and Fire Marshal duties (training given)

· To provide cover within the department and co-ordinate any leave taken with other receptionists and the wider team, ensuring the department, venue hire bookings and the reception desk are covered at all times.

· Operation of computerised systems (including use of appropriate software (e.g. Outlook, Word, Excel spreadsheets, CRM etc.).

· Opening and securing of Enterprise House.

· On occasion, work weekends, evenings and public holidays as required according to business demand.

· Other duties as directed by the Leadership Team.

Person Specification
STEP is a close-knit, driven team that care deeply about delivering the best customer service and business support. Therefore, it is important that the person who joins our team meets the person specification below and is a passionate ambassador for the business:

· Exceptional customer service skills.

IT literate with previous experience in Microsoft Office.
Highly organised, efficient and thorough.
A strong eye for detail and meticulous attention to detail.
Self-motivated, enthusiastic, able to work independently.

· Ability to multi-task, prioritise and work under pressure.

Enthusiastic, proactive and self-motivated.
Excellent people skills and a helpful and supportive attitude.
Able to work across teams and liaise confidently with colleagues at all levels.
Excellent written, communication and interpersonal skills.
Committed to providing the highest level of customer care

· Develop and maintain positive working relationships with others

Positive, out-going, practical and friendly
Punctual, reliable, responsible and trustworthy

· Outstanding personal presentation

· A bubbly and friendly manner always striving to be helpful

· Takes pride in the achievement of team objectives

· Takes ownership and accountability

· Hard-working, can-do attitude.

Occasional flexibility to work outside of office hours and to travel to other locations
Exceptional time management and organisation skills.
Full UK driving licence, access to a reliable vehicle, and business use motor insurance for work-related travel between STEP sites.
Accredited customer care qualification or training.
Experience of event and venue hire operation provision.
First Aid qualification
A sound knowledge of health and safety working practices.

Pay: £8,292.80 per year

Work Location: In person

Quick apply

Refine Your Search

care concierge jobs in stirling, stg

Front of House Receptionist

Residential Childcare Worker - Nights

Warehouse Colleague

Training Coordinator

Training Manager - Part-time

Customer Delivery Driver

Guest Assistance Specialist

Leisure Attendant - Part-time

Host/Hostess (part-time)

Children's Worker

Concierge & Guest Experience Host

Nurse – Private Health Insurance

Casual Housekeeping Assistant

Relief Play Practitioner

Warehouse department manager

Nurse – Private Health Insurance

Analyst PTP (Part-Time-21 hrs per week) - European language required

Breakfast Food and Beverage Team Leader - Part-time

Pharmacist

Operations Manager

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