Customer success manager Work, Jobs in Stourport On Severn, Wor (with Salaries)

Customer Success Manager (UK)
LegionellaDossier —Birmingham
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
Key Account Manager
Eco2Solar —Droitwich
- Up to £45,000 a year
- Full-time
- Hybrid work
- Annual leave
12d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Hire Manager
Travis Perkins —Kidderminster
- Full-time
- Customer service
- Leadership
- Employee discount
Account Manager
Safetykleen —Worcester
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Customer Success Manager, Birmingham
Dalux —Birmingham
National Field Operations Manager
Powerforce —Birmingham
- £42,000 - £45,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Sales
- Business development
2d
Area Sales Manager - South of UK - F/M
Codra —Solihull
- From £60 an hour
- Hybrid work
- Sales
- Business development
- Travel
Operational Support Team Leader
Culligan UK limited —Wolverhampton
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Lead Food Manager
Sainsbury's —Kidderminster
- From £36,250 a year
- Leadership
- Employee discount
1d
Store Manager
Aldi —Kidderminster
- £52,910 - £69,000 a year
- Annual leave
Business Development Manager - People and Workforce Management
Civica —Dudley
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Referral programme
Quick apply
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
National Field Manager
Powerforce —Birmingham
- £42,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
B2B Client Success Manager
Halfords —Redditch
- Up to £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
Pensions Administration Manager
Hymans Robertson LLP —Birmingham
- £50,000 - £63,000 a year
- Full-time
- Hybrid work
- English
- Leadership
- Communication skills
Quick apply
1d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Business Development Manager (BDM) - Birmingham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Birmingham
- £35,875 a year
- Full-time
- Presentation skills
- Referral programme
Quick apply
Virtual Dental Key Account Manager
IQVIA —Birmingham
- Full-time
- Remote
- Sales
- No degree
- IT
- Work from home
- Employee discount

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customer success manager jobs near stourport on severn, wor

Customer Success Manager (UK)

LegionellaDossier
Birmingham

Quick apply

Job details

Full-time

Qualifications

Bachelor's degree
SaaS
Communication skills

Full job description

We are LegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently.

Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together.

Position Overview:

As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution.

Key Responsibilities:

Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier.
Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients.
Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities.
Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution.
Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention.
Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management.
Proactively explore Upsell/Cross-sell opportunities with our existing customers

Proven experience in a similar role within software/SaaS.
Strong understanding of customer journey dynamics and the ability to implement strategies for improvement.
Demonstrated success in developing and implementing effective customer success programs
Experience in determining and measuring KPIs for customer success teams.
Proficient in setting up workflows and utilizing customer success automation tools.
SaaS industry experience is a must.
Excellent communication and interpersonal skills.
Methodical mindset with a structured approach to problem-solving.
Strong commercial knowledge with a proven ability to upsell and cross-sell products and services.
Ability to thrive in a fast-paced and dynamic environment.

Sounds good?

Our recruitment process is simple: you and we all need to be sure that we’re excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen.

Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.

Quick apply

Refine Your Search

customer success manager jobs in stourport on severn, wor

Customer Success Manager (UK)

Key Account Manager

Manager of Dedicated Implementations - EMEA

Hire Manager

Account Manager

Customer Success Manager, Birmingham

National Field Operations Manager

Customer Sales Manager

Area Sales Manager - South of UK - F/M

Operational Support Team Leader

Lead Food Manager

Store Manager

Business Development Manager - People and Workforce Management

Sales Office Manager

National Field Manager

B2B Client Success Manager

Pensions Administration Manager

Customer Experience Advisor

Business Development Manager (BDM) - Birmingham - Circa 41k Package- 53k OTE Uncapped

Virtual Dental Key Account Manager

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